13 Oct 2021 by Qualidade Serhs Natal
Olá, sr. Michael! É com satisfação que recebemos sua avaliação. Esperamos recebê-lo novamente em breve.
28 Jan 2020 by Qualidade/SERHS Hotels
Olá, É com satisfação que recebemos sua avaliação e agradecemos o tempo dedicado em fazê-la. Esperamos recebê-lo novamente, volte sempre!
All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Not included
Some rates at Serhs Natal Grand Hotel & Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with complimentary cabanas. At Serhs Natal Grand Hotel & Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco resort also offers a complimentary children's club, a children's pool and a health club. Free self parking is available. Smoking is allowed in designated areas at this 5-star Natal resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Serhs Natal Grand Hotel & Resort offers 395 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This individually decorated accommodation includes desks. 50-inch Smart televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Potiguar – This restaurant serves breakfast, lunch and dinner.
Marenostrum – This restaurant specialises in seafood and only serves dinner.
Tapiro Grill – This steakhouse serves lunch and dinner.
Renato Romagnoni – This restaurant only serves dinner.
Jangada – This restaurant serves lunch and dinner.
24-hour room service is available.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide, a health club, Access to hot tub and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 10 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Contactless check-in and contactless check-out are available.
