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Remota Hotel

4.5 star property

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Photo gallery for Remota Hotel

Enjoy breathtaking views of the surrounding mountains and water from this room's expansive window.
Relax in a stylish lounge area with wicker chairs and a communal dining table, surrounded by a high ceiling and large windows offering views of the surrounding landscape.
Experience relaxation in this serene space with massage tables, pendant lights, and tranquil views.
Enjoy a scenic breakfast with a mountain view, featuring a delicious spread of pastries, fresh fruit, and warm beverages.
Relax by the pool surrounded by expansive views of the surrounding landscape and fields.

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • All-inclusive

Explore the area

Map
Ruta 9 Norte, km 1.5, Huerto 279, Natales, Magallanes, 6160000
  • Costanera
    ‪18 min walk‬
  • Puerto Natales Casino
    ‪2 min drive‬
  • Plaza de Armas
    ‪2 min drive‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪7 min drive‬

Room options

View all photos for Superior Double Room, 2 Single Beds, Sea View

1 bedroom, down duvets, in-room safe, bed sheets

Superior Double Room, 2 Single Beds, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Ocean View

1 bedroom, down duvets, in-room safe, bed sheets

Superior Double Room, 1 Queen Bed, Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Cozy dining area with a large wooden table and plush stools, surrounded by exposed brick walls and a high ceiling with wooden beams.

Hotel Costaustralis

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (488)
The price is €110
for 1 room
10 Aug - 11 Aug
Hotel Costaustralis

About this property

Remota Hotel

Luxury hotel with free breakfast and a sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free self parking are also provided. Other amenities include a snack bar/deli, a sauna, and spa services. Change of towels is available on request.
Remota Hotel offers 72 accommodations with hair dryers. Beds feature down comforters. Business-friendly amenities include safes and phones. Bathrooms include shower/tub combinations with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Remota Hotel, you're just a quick walk from Última Esperanza Fjord. Free breakfast, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free self parking
  • Enjoy a bite to eat at Remota, a fine-dining restaurant with ocean views
  • Take a swim in the indoor pool
  • Amenities include 2 meeting rooms, a multilingual staff, and a lobby fireplace
  • Onsite recreation includes a sauna
  • Steps from Última Esperanza Fjord and a 1-minute drive from Costanera
Some rates at Remota Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Remota Hotel offers its guests an indoor pool and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

There are 2 meeting rooms available. Spa services, multilingual staff, and a fireplace in the lobby are also featured at the luxury Remota Hotel. Free self parking is available.

This 4.5-star Natales hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.
Remota - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Bar - Onsite bar. Open daily.

All-inclusive details

All-inclusive room rates at Remota Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Remota

Things to do

  • Designer stores
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed during May, June, July, and August.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Remota Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
The front desk at this property is open daily from 7:00 AM - 11:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Remota
Remota
Remota Hotel
Remota Hotel Puerto Natales
Remota Puerto Natales
Remota Puerto Natales, Aisen Region, Chile
Remota Hotel Natales
Remota Natales
Remota Hotel Puerto Natales
Remota Hotel Hotel
Remota Hotel Natales
Remota Hotel Hotel Natales

Remota Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 147 reviews
Rating 8 - Good. 26 out of 147 reviews
Rating 6 - Okay. 5 out of 147 reviews
Rating 4 - Poor. 6 out of 147 reviews
Rating 2 - Terrible. 6 out of 147 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Douglas

Stayed 1 night in Apr 2025

4/10 Poor

Douglas

Travelled with family
Disliked: Staff & service, amenities
So unhelpful. Front desk did not give a crap or even tried to help. Place unbelievably expensive!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Darshana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture and contemporary artistic style in the interiors. A pleasure to walk through. Spacious room with good views.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel outside of Puerto Natales

Very good hotel - couple of things - while some good options for breakfast, the scrambled eggs were soupy and not warm - neither was the bacon and pancakes. I had dinner a couple of times and it was good. Wi-fi only in the main building, no tv in rooms so don't be surprised. Close to town - nice room. The team members were helpful and nice.
Stayed 8 nights in Feb 2025

2/10 Terrible

Kevin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Eco-tourism is great in theory until you realize there are cheap radiators that make loud banging noises the entire night. I slept 4-5 hours on average here because of these noises and the fact that tours start around 5-6am. I asked the hotel to fix the problem on the first night and no one came. The next night I complained and someone came but didn’t actually fix anything/know how to fix the problem. I was told I’d be given some sort of compensation for the inconvenience but that was just lip service as then management refused to be helpful. This is not a luxurious experience.
Stayed 3 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The location is beautiful, situated across from water and mountains. The hotel experience was very good. The staff were friendly and helpful. The accommodations were spacious with a nice lodge atmosphere. The weekend menu and service were impeccable. However, the weekday evening buffet offered the same food every night without any option to order from the menu. The other drawback was the internet, which did not work in my room, and was not very good even in the lounge area and restaurant. My experience was otherwise very good.
Stayed 5 nights in Feb 2025

8/10 Good

Navya

Liked: Cleanliness, staff & service
wish there was wifi in the rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfection, extremely beautiful and great good!
Stayed 2 nights in Feb 2025

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the spa and outdoor hot tub! Great views Dante and Daniel at reception were very helpful and friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Evan Chase

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our week stay at Remota. The employees were kind and helpful. The restaurant on site was great, including the breakfast buffet. We liked that it was slightly out of town, an uber or taxi was only 2-5 USD to get to town if you didn't feel like walking. We would recommend this stay.
Stayed 7 nights in Feb 2025

10/10 Excellent

Clark

Stayed 1 night in Feb 2025

8/10 Good

Riccardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from this property are amazing. It feels remote and private. The natural wood features throughout the hotel and rooms are beautiful. There was clearly special care taken to ensure that the hotel blends into the sacred landscape. The rabbit colonies that live on the property were such a special treat to view. Staff were incredibly friendly, helping us set up a last-minute horseback ride. The food was delicious. Windows and views abound! Would love to come back to visit. Muchas gracias a todos!
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very professional and pleasant to work with. Room was spacious and clean. Food was good as was the service in the restaurant. Would stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Harriett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Nishith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this hote

Excellent service Beautiful rooms Great location Superb food
Stayed 1 night in Feb 2025

8/10 Good

Roberto, North Miami

Liked: Cleanliness, staff & service
In a hotel that charges this amount, there should be a minibar in the room!
Stayed 4 nights in Jan 2025

10/10 Excellent

Julian M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax a few days before the W. Restaurant was amazing!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Roberta

Stayed 1 night in Jan 2025

10/10 Excellent

Veena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautiful property by the waters.

10/10 Excellent

Natarajan, Cupertino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views. Great Christmas dinner and they helped out at the last minute when our Torre Del Paine your got cancelled. We will forever be grateful for their help because our entire trip was planned without much room for cancellation or delays. Special call-out to their head of treks for ensuring we had a your that day
Stayed 3 nights in Dec 2024