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SHEUEN PATAGONIA

2.5 star property

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Photo gallery for SHEUEN PATAGONIA

A modern kitchen with a wooden island, black bar stools, and pendant lighting.
Exclusive Apartment | Living area
Exterior
A bedroom with two beds, wooden beams, a window with a view, and a red rug.
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
847 Blanco Encalada, Natales, Magallanes y la Antártica Chilena
  • Place, Plaza de Armas
    ‪11 min walk‬
  • Place, Costanera
    ‪15 min walk‬
  • Place, Puerto Natales Casino
    ‪18 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪14 min drive‬

Room options

View all photos for Superior Room

A room with three beds, wooden flooring, and a TV mounted on the wall.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 24 sq m
  • 3 bedrooms
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

A bedroom with a bed, bedside tables, a lamp, and a window with blinds.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

A bedroom with two beds, wooden flooring, bedside lamps, and a mounted TV.

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

A bedroom with a bed, bedside table, chair, and a small table.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • City view
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds
  • Free Wi-Fi

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About this property

SHEUEN PATAGONIA

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Housekeeping is available on request.
SHEUEN PATAGONIA offers 13 accommodations, which are accessible via exterior corridors and feature hair dryers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers with hydromassage showerheads. This Puerto Natales hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided on request.

During your stay at SHEUEN PATAGONIA, you're just a quick walk from Última Esperanza Fjord. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Within a 15-minute walk of Última Esperanza Fjord and Plaza de Armas
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

SHEUEN PATAGONIA also features tour/ticket assistance, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Puerto Natales hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
SHEUEN PATAGONIA has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 6:30 AM - 11:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

SHEUEN PATAGONIA Hotel
SHEUEN PATAGONIA Natales
SHEUEN PATAGONIA Hotel Natales

SHEUEN PATAGONIA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 44 reviews
Rating 8 - Good. 3 out of 44 reviews
Rating 6 - Okay. 6 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeanne Olson

Liked: Cleanliness, property conditions & facilities
Great place to stay the staff was fantastic.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Nice staff, clean rooms good food
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness
It was a good value and an interesting location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained facility and very kind staffs.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Great choice for our fast overnight in P.N. Room was super comfortable, convenient to all we needed downtown and staff was friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! It has excellent staff!
Verified

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We will stay again!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jon

Me and my 2 friends stayed here for a night, and it was absolutely great, would definitely stay again if in the area
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late and the personal at front desk was really friendly and the next morning breakfast was fantastic with fresh scrambled eggs!!!
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Breanna

Liked: Cleanliness, staff & service
We only crashed on our way out of Puertos Natales after hiking at Torres del Paine. For this purpose, the room was great and had everything that we needed - clean + hot running water and the price was right. If you're staying for a little longer, you may want something a bit more comfortable but was good value for what we paid.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel. The staff were great and very helpful. It was very close to
Verified

10/10 Excellent

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, safe, and convenient to shops and restaurants. Staff was very helpful and friendly. Arranged a lunchbox and airport transfer for me. I would stay again.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Yang Thong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was very friendly and hospitable. Property was very well kept and very clean. Included breakfast was excellent. Highly recommended!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Property is very technology heavy, from the (small) Japanese style showers to the digital keys. Nice breakfast. Pretty walkable to nearby restaurants etc
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alicia and Louis take great care of you. Laundry on site. Puerto Natales feels like home.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ilana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was so clean. They let us keep our bags securely while we went to Patagonia. They gave recommendations on where to buy a hat and the breakfast was good! I would definitely stay here again!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern property at a great value. Staff was very accommodating and was available to chat on WhatsApp. Loved the common kitchen and lounge area for standard rooms. 5-15 minute walk from everything in town.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Wonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lil Lyle far away from bus terminal.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 12 and it was huge! We had plenty of space to repack our suitcases. The shower was high-tech and amazing. The scrambled eggs for breakfast were cooked to order - so much better than eggs on a steam table! It was easily walkable to restaurants. The hosts were friendly and efficient.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SHEUEN staff was very accommodating to our needs and requests. They were so great and took care of us. Extremely friendly people. Great free breakfast and nice and clean rooms. If I could give them an 6/5 stars I would.
Stayed 1 night in Apr 2024