Along with a coffee shop/cafe, this hotel has coffee/tea in a common area and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a garden. Change of towels is available on request.
The Veat offers 14 accommodations with hair dryers and complimentary toiletries. 32-inch Smart televisions come with cable channels. This Natales hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and change of towels can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Veat. During your stay, you're just a quick walk from Puerto Natales Casino. You'll find features like free breakfast and free WiFi in public areas, plus a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.
Free buffet breakfast served daily
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Enjoy a bite to eat at the café
Amenities include coffee/tea in a common area
Steps from Puerto Natales Casino and 3 minutes by foot from Costanera
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. The Veat also features a garden and coffee/tea in a common area.
Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM.
Hablemos Coco - This café serves breakfast, brunch, and lunch.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Free buffet breakfast available daily 6:30 AM to 9:00 AM
A coffee shop/cafe
Coffee and tea in common areas
Restaurants on site
Hablemos Coco
Conveniences
24-hour front desk
Guest services
Change of towels on request
Housekeeping (daily)
Outdoors
Garden
Accessibility
No lift
Room amenities
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch smart TV with cable channels
Food and drink
Champagne service
More
Heating
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out fee: USD 30
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from May 5 to August 15:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets: USD 30 per pet, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 30 per pet, per night
Late check-out fee: USD 30
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Guests will be asked to provide the property with a copy of their passport before arrival.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property is also known as
The Veat Hotel
The Veat Natales
The Veat Hotel Natales
The Veat Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 96 out of 143 reviews
10 - Excellent
96
Rating 8 - Good. 26 out of 143 reviews
8 - Good
26
Rating 6 - Okay. 16 out of 143 reviews
6 - Okay
16
Rating 4 - Poor. 4 out of 143 reviews
4 - Poor
4
Rating 2 - Terrible. 1 out of 143 reviews
2 - Terrible
1
9.0/10
Cleanliness
9.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Brianna
27 Dec 2025
Liked: Cleanliness, staff & service, amenities
Stayed here before my Torres del Paine backpacking! Great spot! Easy to get to the town square. Great spot to explore. Breakfast was yummy and beds were comfy!
Brianna
Stayed 2 nights in Dec 2025
10/10 Excellent
Brianna
27 Dec 2025
Liked: Cleanliness, staff & service, amenities
Everything from the staff to the room was fantastic! We stayed here before and after our backpacking trip in Torres Del Paine! They held our bags during our trek. Room was spotless and so clean and very comfortable. Breakfast was so delicious and great! The space is centrally located and walkable to a lot of different restaurants! High recommend!
Lovely boutique hotel with great vegetarian restaurant in the lobby. Owners also have a lovely restaurant right next door that has locally sourced food/seafood. Staff speaks English well and was super helpful. We left our bags there for 7 days while doing the W trek:)
Limited breakfast options. Also the hotel failed to inform us at check in that they are closed for Christmas Eve, so we struggled with storing luggage.
The room was gorgeous, staff were lovely and the breakfast had all of the natural goodness you need after a week of hiking. Highly recommend!
Toni
Stayed 1 night in Dec 2025
6/10 Okay
Janet
Travelled with partner
19 Dec 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff great. View great from superior room. However room needed some maintenance eg glass shelf in shower was on a huge lean with a huge chance of it crashing to ground. Took forever to get hot water in shower. Shower nozzle kept falling out of bracket and hitting me. Shower screen glass broken. Also design of hotel - the dining area and seating areas were located in an open atrium, so anyone talking or making breakfast woke me.
Great place to stay Staff very helpful and friendly.
They even prepared breakfast for you if you need to go on your trip early morning.
Alex
Stayed 2 nights in Dec 2025
8/10 Good
Mark
12 Dec 2025
Liked: Cleanliness, staff & service, amenities
Staff was amazing and very helpful. Breakfast was very good, and they even accommodated our earlier time! The beds were very comfortable.
Overall clean, but could use some deeper cleaning.
We would come back here again.
Mark
Stayed 1 night in Dec 2025
10/10 Excellent
Shyam
Travelled with family
11 Dec 2025
Liked: Cleanliness, staff & service, amenities
Good room in a quiet side of the neighborhood. Breakfast was great as well as the staff was very friendly and helpful. Highly recommend The Veat for short or longer stay in Puerto Natales
The Veat was a good place to stay in Puerto Natales. Close to the Plaza and many options for restaurants. The staff were very helpful. Breakfast was good with eggs cooked to order. We stayed in two different rooms - one with two twin beds and one with a king bed. The twin room was a bit cramped but the other was quite nice. The only down side of the hotel is that the design of the building, with an atrium in the center, allows sound from the lobby area to echo and drift up to all of the rooms. If guest are up late talking in the lobby or up for an early breakfast, you will hear them in your room. Not much to be done about it. Overall we had a very pleasant stay at the Veat.
The VEAT staff and owners were extremely helpful to me during my stay there. The hotel is in a great location - easy walking distance to the waterfront and restaurants. It was very clean and quiet, and I think it's the perfect place to stay in Puerto Natales. The restaurant next door is owned by the same family that runs the VEAT and is excellent!