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The Park Hotel Ruapehu

3.0 star property

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Photo gallery for The Park Hotel Ruapehu

Reception
Restaurant
Aerial view
Outdoor spa tub
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services

Explore the area

View in a map
6 Millar Street, Tongariro National Park, National Park Village, 3948
  • Place, Fishers Track
    ‪10 min walk‬
  • Place, Marton Sash and Door Cycling Park
    ‪10 min walk‬
  • Place, Whakapapa Ski Area
    ‪17 min drive‬

Room options

View all photos for Super Family Mezzanine

Iron/ironing board, free WiFi, bed sheets

Super Family Mezzanine

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for King Room

King Room

King Room

9.0 out of 10
Wonderful
(30 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

7.4 out of 10
Good
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Mezzanine

Iron/ironing board, free WiFi, bed sheets

Family Mezzanine

8.6 out of 10
Excellent
(26 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Queen + Single Room

Queen + Single Room

Queen + Single Room

8.6 out of 10
Excellent
(21 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quad Mezzanine

Quad Mezzanine

Quad Mezzanine

8.6 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • Sleeps 4
  • 4 Single Beds

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About this property

The Park Hotel Ruapehu

Hotel with 2 hot tubs, in the vicinity of Mangatepopo Trail Head
Along with a restaurant, this smoke-free hotel has a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.
The Park Hotel Ruapehu offers 78 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Park Hotel Ruapehu. During your stay, you'll be within walking distance of Fishers Track. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include conference space, laundry facilities, and a terrace
  • Onsite recreation includes 2 hot tubs
  • Guests have great things to say about the restaurant and the helpful staff
  • 12 mi (19.3 km) from Mangatepopo Trail Head and 14 mi (22.5 km) from Whakapapa Ski Area
The Park Hotel Ruapehu offers its guests 2 hot tubs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 11 square feet (1 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at The Park Hotel Ruapehu. Free self parking is available.

This 3-star National Park Village hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
The Park Hotel Ruapehu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: NZD 30 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 15 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Park Travellers
Park Travellers Lodge
Park Hotel Ruapehu National Park Village
Park Hotel Ruapehu
Park Ruapehu National Park Village
Park Ruapehu
The Park Travellers Hotel National Village
The Park Hotel Ruapehu Hostel/Backpacker accommodation
The Park Hotel Ruapehu Hostel
The Park Hotel Ruapehu Hotel
The Park Hotel Ruapehu National Park Village
The Park Hotel Ruapehu Hotel National Park Village

The Park Hotel Ruapehu Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 352 out of 1002 reviews
Rating 8 - Good. 445 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Good value ,clean tidy with good food and service
Stayed 1 night in Nov 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and the staff are friendly. Location is perfect for hiking or outdoor activities.
Stayed 1 night in Nov 2025

8/10 Good

Tracie

Travelled with family
Liked: Cleanliness, staff & service
This was fine for our one night stay as we moved through the country. I have owned/operated my own cleaning company for 27+ years so it's true that I may be a little over the top but I did feel like the corners and places that matter could have been a bit cleaner. The rooms are pretty small but the beds were comfortable. The doors are on the cheaper side and a little drafty. If someone wanted to get into a room, the door wouldn't be much to stop them. Thankfully it doesn't seem to be that kind of place. Most of the staff was friendly. Just a couple who did seem like they were a bit put out w/their job. Again, it's fine for a night but that's about it.
Stayed 1 night in Oct 2025

6/10 Okay

Jenny

Stayed 2 nights in Oct 2025

10/10 Excellent

Mary Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Good restaurant and bar.
Stayed 2 nights in Oct 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities
Great place !!!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a hotel in the National Park Village. We loved the location, Spiral Restaurant and the communal gathering areas in the restaurant and bar. Everything was super clean, staff were capable and friendly. The views of the mountains at sunset in front of the hotel are special.
Stayed 2 nights in Oct 2025

6/10 Okay

Ying

Stayed 3 nights in Sep 2025

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the national park, good restaurant within the premises
Stayed 2 nights in Sep 2025

10/10 Excellent

Lev

Stayed 2 nights in Sep 2025

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Marvin Yen Tuck

Stayed 1 night in Sep 2025

8/10 Good

Jing

Stayed 1 night in Sep 2025

8/10 Good

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marvin Yen Tuck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a ski hotel. Convenient for the Whakapapa ski field. Each room has one oil heater.
Stayed 3 nights in Sep 2025

8/10 Good

Amber

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall nice stay, and would stay again. The staff and the restaurant were nice. Only one spa was going. The beds were comfortable. The cleaning needs a bit of upkeep perhaps.. there were live larvae and dead larvae shells under our beds. We noticed this as our daughter lost an earring so we had to move the bed to find it… wish we hadn’t of done that. Otherwise nice place, handy to the mountain and great facilities close by.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was wonderful. Very clean, breakfast was great, staff were lovely.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice warm and comfortable stay. Perfect for a ski weekend.
Stayed 2 nights in Sep 2025

8/10 Good

Gerri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay in Waimarino
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for what we needed. Close to the snow ❄️
Stayed 1 night in Sep 2025

10/10 Excellent

Thipparat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place for Ski

Great location in National Park for Whakapapa Ski area. Room is clean and staffs are all friendly and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Danny

Liked: Cleanliness
Clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

S.J.G.P.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Centrally located for National Park. Perfect for a short stay or longer. Access to Tongariro National Park skiing, or local walks. Staff were exceptionally friendly good service. I'll certainly stay again when visiting the area
Stayed 1 night in Sep 2025