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Schlosshotel Purschenstein

4.0 star property

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Photo gallery for Schlosshotel Purschenstein

Front of property
Spa
Exterior
Front of property
Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Purschenstein 1, Neuhausen, 09544
  • Place, Nussknackermuseum
    ‪5 min walk‬
  • Place, Ore Mountains Toy Museum
    ‪11 min drive‬
  • Place, Kamencov Lake Park
    ‪52 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room

  • Resort view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Hypo-allergenic bedding, in-room safe, individually decorated

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Duplex

Duplex

Duplex

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Duplex

Superior Duplex

Superior Duplex

  • Resort view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Living area

Family Suite

  • Park view
  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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  • Free Wi-Fi
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About this property

Schlosshotel Purschenstein

Along with an indoor pool, this smoke-free hotel has a restaurant and spa services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Schlosshotel Purschenstein offers 50 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

This Neuhausen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Schlosshotel Purschenstein, you'll be within walking distance of Nussknackermuseum. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Steps from Ore Mountains-Vogtland Nature Park and 12 minutes by foot from Nussknackermuseum
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. An indoor pool, spa services, and a library are also featured at the business-friendly Schlosshotel Purschenstein. Free self parking is available.

This 4-star Neuhausen hotel is smoke free.

Guests are served free buffet breakfast daily from 8 AM to 10 AM.
Remise - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A restaurant

Restaurants on site

  • Remise

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Indoor pool
  • Library
  • Ski storage

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Cribs (infant beds) are available for EUR 19.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night for adults; EUR 0.75 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 19.0 per stay
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Schlosshotel Purschenstein Hotel Neuhausen
Schlosshotel Purschenstein Hotel
Schlosshotel Purschenstein Neuhausen
Schlosshotel Purschenstein
Schlosshotel Purschenstein Hotel
Schlosshotel Purschenstein Neuhausen
Schlosshotel Purschenstein Hotel Neuhausen

Schlosshotel Purschenstein Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 52 reviews
Rating 8 - Good. 19 out of 52 reviews
Rating 6 - Okay. 6 out of 52 reviews
Rating 4 - Poor. 5 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mary

What a fascinating property-a chance to sleep in a historic castle! The property has been well renovated: the rooms are large & have luxury features…..like heated bathroom floors!! The breakfast buffett was huge - I loved the festive tree-shaped scrambled egg molds. We loved exploring the common rooms & seeing all the historic furniture.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Our stay was great but room was hot not possible to leave Windows open, due to rain coming inside room. The area has things to offer for sightseeing but 1 full day would have been enough to explore anything near by.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Rocco

Dieses Hotel ist in der Gesamtbewertung keine vier Sterne wert. Es hatte u.a. nicht mal eine Bar, obwohl eine betrieben werden hätte können. In den Eingangsbereichen waren die Treppen stark beschädigt. Das einzig positive war das Restaurant. Der Wellnessbereich war völlig unzureichend.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Rocco

Das Hotel entspricht in keiner Weise, was im Internet abgebildet ist. Der Service ist nur mittelmäßig und es gibt keine durchgängige Rezeption und auch keine Hotelbar. Für mich ist das Hotel eine mittelmäßige Jugendherberge. Der Wellnessbereich ist absolut nicht ansprechend.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

schoene Zeit

wirklich nettes Personal , Zimmer sauber
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jens Ulrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tre overnatninger med positiv overraskelse

Fantastisk "Value for Money". Blev positivt overrasket over, at opholdet indholdt 1/2 pension med rigtig god, varieret og veltilberedt mad. Sød og familiært personale med stort overblik trods mange spisende gæster. Fin lille spa afdeling med pool, sauna og relax område. Etablering af ladestandere til el-biler bør overvejes, da byen Neuhausen ikke tilbyder nogen offentlige ladestandere!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Ein tolles Schlosshotel mit sehr komfortablen Zimmern. Das Essen im Restaurant war äußerst lecker.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Unterkunft in Schlossanlage

Wunderschöne Anlage (Schloss und Nebengebäude). Grosses Zimmer mit grossem Badezimmer.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

JOSE JORGE

Habitación todo roto, es muy bonito poner fotos y la realidad otra cosa
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist eine wahnsinnig schöne Anlage, Personal sehr freundlich, Zimmer sind sauber. Wellness Bereich war eher nicht so schön. Weil man da mit seiner Kleidung um die Poolanlage herum laufen musste, und sich Möglichkeiten suchen musste, sich umzuziehen. Frühstück war sehr lecker.und reichlich.3 Gängemenü eher nicht so gut.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Ulrich

Disliked: Property conditions & facilities, room comfort

überbewertetes 4 Sterne Hotel

freundlicher Empfang, enttäuschendes Nebengebäude ohne Fahrstuhl mit weiten Wegen zum Parkplatz, Frühstücksraum, Wellnessbereich, erfreulich - warmes Zimmer bei Anreise. Neben dem weiten Weg zum Frühstück, wurde selbiges einem 4 Sterne-Hotel nicht gerecht. Das Personal war sehr bemüht aber zu zweit mit der Besucherzahl partiell überfordert. Das Restaurant sah gut aus wurde aber von uns nicht besucht. Wellnessbereich wegen des längeren Weges über den Hof ebenfalls nicht besucht. Wir kommen nicht wieder.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
This castle was just as described! Lots of castles in the area to visit and trails for hiking. Really enjoyed the countryside!
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurze Auszeit

Das Hotel ist sehr zu empfehlen sowohl das Ambiente als auch das Abendessen war perfekt. Das Frühstücksbuffet sollte auch laktosefreie Speisen enthalten und etwas mehr Obst.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Funke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Schloss, die großen Zimmer sind geräumig ausgestattet, Frühstück und Abendessen waren perfekt.
Verified

4/10 Poor

Andreas

Liked: Cleanliness
Das Schlosshotel ist teilsaniert. Das Personal der Gaststätte ist fleißig, von der Anzahl her aber nicht ausreichend. Daher entspricht der Service nicht einem 4 Sterne Hotel.
Verified

8/10 Good

John and Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great stay. Fantastic restaurant with superior service and exquisitely presented meals, and the highlight of the one-night stay. Antique furniture throughout the hotel and restaurant, in every hallway and foyer, as well as our room. Room was simple but comfortable...bathroom was modern (a great mix of old and new). Breakfast selection was limited (as in they ran out of different offerings), but in a nice large chapel room. Check-in desk closed at 18:00, a surprise, so we had to adjust our travel to arrive on time. Might be challenging for disabled...atop a steep slope and many stairs throughout. But the castle is fun to explore as well, with the mix of antique and modern appointments.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the country side

Driving to Swidden and decided to stay here. The palace is beautiful. We stayed in the off site building and it was clean quiet and nice. Good sheets and bed. Dinner was delicious. People were very friendly. We enjoyed our stay
Stayed 1 night in Nov 2021
Verified

8/10 Good

Kenji

Liked: Staff & service

Great experience

It was great experience to stay in such a historical hotel. The room was quiet, huge, nicely renovated and confortable to stay enough. The person in reception and service are kind. I guess its because my room was not in the main castle, I honestly to say I could not feel that I am staying in a castle but I am staying in big old house....
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities

Ansonsten nicht viel los in der Gegend , m

Wir hatten ein ca. 20 m3 Zimmer aber nicht das war das Problem.Sondern das Fenster, es war Baulich nur eine Schießscharte, also für uns viel zu klein . Wir waren ganz oben .
Stayed 4 nights in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war gut eingerichtet und sauber. Frühstück war gut, aber nichts besonderes. Die Umgebung ist schön, aber sehr abgelegen gelegen.
Stayed 3 nights in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
This is a beautiful hotel! I would stay here again. Disappointed that the pool was closed but totally understandable during COVID.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Castle—great service!
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Tommy

Liked: Cleanliness
Nach unserer Ankunft im Schloss, war zu diesem Zeitpunkt die Rezeption unbesetzt. Nach langem Warten wurden wir in Empfang genommen. Unser Zimmer war leider unbeheizt und das bei winterlichen Temperaturen. Dennoch war es sehr sauber. Beim Frühstück war die Auswahl sehr groß, aber ein paar Brötchen waren sehr hart. Ansonsten waren wir zufrieden. Wir würden es trotzdem weiter empfehlen, weil uns das Ambiente gefallen hat.
Stayed 1 night in Nov 2018
Verified

8/10 Good

cathrin

Liked: Cleanliness, staff & service, room comfort
schönes romantisches Schloß mit Schloßpark in ruhiger Lage
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

FURKAN

Stayed 1 night in Jan 2026