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Hill Country Inn & Suites - New Braunfels / Gruene

2.5 star property

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Photo gallery for Hill Country Inn & Suites - New Braunfels / Gruene

Desk, laptop workspace, blackout curtains, soundproofing
Combined shower/bathtub, hydromassage showerhead, free toiletries
Coffee and/or coffee maker
Lobby
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
510 Highway 46 S, New Braunfels, TX, 78130
  • Place, New Braunfels MarketPlace
    ‪10 min walk‬
  • Place, Comal River
    ‪4 min drive‬
  • Place, Schlitterbahn New Braunfels Waterpark
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 2 Queen Beds, Non Smoking

Deluxe Studio Suite, 2 Queen Beds, Non Smoking

Deluxe Studio Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Hill Country Inn & Suites - New Braunfels / Gruene

Hotel with free breakfast, a short walk to Guadalupe River
An outdoor pool, a hot tub, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Hill Country Inn & Suites - New Braunfels / Gruene offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This New Braunfels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hill Country Inn & Suites - New Braunfels / Gruene. During your stay, you're just a quick walk from Guadalupe River. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • 7 minutes by foot from Guadalupe River and a 5-minute drive from Comal River
  • Pets welcome for a fee
Hill Country Inn & Suites - New Braunfels / Gruene offers its guests an outdoor pool and a hot tub. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. The business-friendly Hill Country Inn & Suites - New Braunfels / Gruene also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this New Braunfels hotel.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 200 per stay
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.1 per stay (rates may vary)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Super 8 New Braunfels Tx Motel
Hill & Suites Braunfels Gruene
Super 8 by Wyndham New Braunfels TX
SureStay Hotel by Best Western New Braunfels
Hill Country Inn & Suites - New Braunfels / Gruene Hotel
Hill Country Inn & Suites - New Braunfels / Gruene New Braunfels

Reviews

Hill Country Inn & Suites - New Braunfels / Gruene Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 300 out of 989 reviews
Rating 8 - Good. 317 out of 989 reviews
Rating 6 - Okay. 151 out of 989 reviews
Rating 4 - Poor. 79 out of 989 reviews
Rating 2 - Terrible. 142 out of 989 reviews

Reviews

2/10 Terrible

Robyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroaches!!!

This was the worst one ever! We only stayed one of the three nights I had booked due to cockroaches in the room. We killed 3 on the wall before we checked out and went to another hotel for the remainder of our stay. The person at the desk, Jennifer Coalston, was extremely rude and would not do anything but offer us another room. That is exactly what we needed was a larger room with more cockroaches! We asked for a refund due to the cockroach problem and Jennifer would not offer any information on when the manager would be in and basically was extremely RUDE!!!
Stayed 3 nights in Jul 2025

4/10 Poor

Ted

Business traveller
Disliked: Staff & service, room comfort
It was fine lotta road noise. My biggest complaint is I can’t get a receipt.
Stayed 4 nights in Jul 2025

8/10 Good

DON

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Staff & service

Okay but not recommended

Older hotel in decent shape. Bed was comfortable, but room was rather noisy between the traffic right outside and the loud air conditioning, which thankfully worked well. There is free breakfast, but so bad that we didn't eat it the second morning. Our room was not made up or replenished even though we removed the "do not disturb" sign by 10AM. Front desk staff was friendly, but not so much other staff members. The hotel served our purposes, but we wouldn't stay there again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Norval A

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The facility was not as expected from the fotos on t h e web site. The room reeked of tobacco. I called Hotels.com to cancel my reservation and refund my money. I did not stay. I was told I would get an email regarding the cancellation but have not yrt received that.
Stayed 1 night in Jul 2025

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great woman who works in the morning was very kind to my sister. Let her get breakfast a little bit late because we woke up a little bit after time was very kind to her gave her things to bring back to the room for me and my husband. My sister loved the pool. They stay open until 10 o’clock and she for sure was there longer than that they didn’t make her get out and it was at least 1030 by the time she came back to the room very nice kind people very lovely room I’ve been here many of times at least four times have loved it every time never have seen a roach or anything wrong with my room. I always get my deposit back. It never fails. It does take a few days, but I always get it back. They also had a hot tub that was very hot. Lovely!! Definitely recommend staying here well worth the price.!
Stayed 2 nights in Jun 2025

8/10 Good

zachary

Stayed 1 night in Jul 2025

8/10 Good

larry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Miranda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Nasty

Dirty and pictures on hotels.com do not match property.
Stayed 1 night in Jun 2025

8/10 Good

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lezlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepcionista dijo que estaba cargando. Cargándome otra vez. Temporal, pero nunca me devolvieron mi dinero. La ducha no funcionó. Había respuesta en la habitación y estaba sucia.
Stayed 1 night in Jul 2025

10/10 Excellent

MARCO A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Jul 2025

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet.
Stayed 2 nights in Jul 2025

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Clarence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and affordable
Stayed 1 night in Jul 2025

4/10 Poor

Beatris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great. Property needs alot of updates. A lot of flies and mosquitos inside the rooms. No smoking rooms reeked of stale smoke.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most comfortable beds

The beds here were so comfortable that I am willing to find any sister properties with the same mattresses and stay at the sister properties in other cities.
Stayed 1 night in Jul 2025

8/10 Good

justin

Liked: Cleanliness, amenities, property conditions & facilities
Staff wss great
Stayed 3 nights in Jun 2025

8/10 Good

Marlo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. We stayed for one night and the room had everything we needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Sam

Stayed 1 night in Jul 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the time that I walked into the door to the time that I left that clerk, Jennifer was very helpful. She was very professional on guiding us where we can go for our anniversary dinner then she went her way to make sure that my room was an excellent condition. She was a very awesome person. I couldn’t have been more satisfied than I was that day. Thank you.
Stayed 2 nights in Jul 2025

4/10 Poor

Victor

Liked: Cleanliness
The first day, they asked for deposit 20 dollars, but refundable, the next day other receptionist charge me 5 dollars more, in total 25 dollars. I asked why, they say because of your dog...i said it's a services dog and showed the certificates. At the end they say, ok we will reimburse, but it never happened. I called them and they said we need to talked our manager. Other they are not pet friendly as they announce, one of the recepcionist yell on me only because i entered to the looby just to ask.
Stayed 1 night in Jun 2025