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Garland Hotel

2.5 star property

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Photo gallery for Garland Hotel

Lobby sitting area
Premium bedding, iron/ironing board, rollaway beds, free WiFi
Lobby
Exterior
Premium bedding, iron/ironing board, rollaway beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
150 Garland Way, New Concord, OH, 43762
  • Place, John and Annie Glenn Historic Site
    ‪2 min drive‬
  • Place, Muskingum University
    ‪2 min drive‬
  • Place, The Wilds
    ‪28 min drive‬

Room options

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

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Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.8 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Suite

7.8 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Garland Hotel

Hotel in New Concord with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a bar/lounge, and coffee/tea in a common area. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Garland Hotel offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Garland Hotel. During your stay, you'll be within walking distance of John and Annie Glenn Historic Site. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from John and Annie Glenn Historic Site and a few minutes from Muskingum University
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A fitness center, a terrace, and coffee/tea in a common area are also featured at Garland Hotel. Self parking is free.

This New Concord hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Garland Hotel New Concord
Garland New Concord
An Ascend Hotel Collection Member New Concord
Garland Hotel An Ascend Hotel Collection Member
Garland Hotel Hotel
Garland Hotel New Concord
Garland Hotel Hotel New Concord
Garland Hotel Ascend Hotel Collection
Garland Hotel an Ascend Hotel Collection Member

Reviews

Garland Hotel Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 686 out of 950 reviews
Rating 8 - Good. 142 out of 950 reviews
Rating 6 - Okay. 62 out of 950 reviews
Rating 4 - Poor. 30 out of 950 reviews
Rating 2 - Terrible. 30 out of 950 reviews

Reviews

4/10 Poor

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Fire alarm ruined stay. Had to evacuate.

Stayed 1 night in Sep 2025

8/10 Good

Tramona

Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great. Room was huge. Balcony was neat.
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marty'

My second time staying here, the rioms are clean, staff polite. Its close to Muskingom university and maybe 10 min from food and local shopping
Stayed 2 nights in Aug 2025

6/10 Okay

Nicole

Stayed 1 night in Aug 2025

6/10 Okay

Nicole

Travelled with family

Experience has declined

Review Draft (Sharper): This is our third stay in 4 months, and the experience continues to decline. The pool has been closed since June with no explanation, the breakfast is consistently cold and unappetizing, and the front desk is almost never staffed or unfriendly. We love tje proximity to Muskingham but we will look at other options for our next 3 visits
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Garland! Very friendly staff, great breakfast!
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!!

Hotel is very nice!! A great hot breakfast and the room was very nice!!
Stayed 1 night in Aug 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The garland is so convenient to stay at along route 70 in Ohio. The hotel is nice looking inside the lobby and our room was very large. The room could use a couch or loveseat to fill the space and make it more comfortable to lounge in the room. The bathroom was a great size but it would be nice to have more than one hook to hang clothes or towels on. My only real complaint about the property or our stay was that the carpeting in the main hallways and elevators are all very stained. The room carpeting was not stained just all the common areas. It appears that it could be housekeeping procedures that are causing all the staining but hopefully a good cleaning on all those hallways and a discussion with staff could improve their condition.
Stayed 1 night in Aug 2025

8/10 Good

Miriam

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Overall, nice stay.

My King bed room was very roomy. I like that we had a little kitchenette and a nice size fridge. Facing the back, as I requested, was appreciated. The rain shower was nice, thought the attached hand held shower head did not work. The one thing I noticed and let the front desk know twice was that the drawers in the room were not cleaned and hard to tell when it was last cleaned because they were pretty dusty. There was also a strand of long black hair in the one drawer. This was a real turn-off as I had requested to make sure the room was completely cleaned. The breakfast was very good, many options and not the same every day. It was well stocked as well. The hotel was being updated so the carpeting in the halls, stairs, lobby were very stained. I understand this. My friend’s room was one that was not updated yet. She had a hand held shower head that was hung very high that she had a hard time reaching, and didn’t come down low enough to rinse well. Originally, she was going to be on a different floor, perhaps that room was one of the updated ones. But I asked if there was any on my floor and they gave her this one. The ladies at the front desk were very pleasant. The place felt fresh and airy, very open. The one thing people complained about was that the pool was closed. This was still the case when we were there. No explanation why it’s been closed for so long. I took videos, wish I could upload those on here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Experience

10/10. Very clean hotel. Very spacious rooms. Conveniently located off the highway. The only improvement I would suggest is to better their breakfast served. Overall, I would recommend staying there.
Stayed 1 night in Aug 2025

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was right off of the interstate so it was really easy to get to. The decor on the inside is trendy and well done. The pool and hot tub were not open while we were there but that wasn't a deal breaker for us. But if you want a pool you may want to call before you go to see if it is opened. The fitness gym is small but good quality machines. We didn't eat breakfast there so I can't comment on that. The only issue we had was the carpets were very stained all over the hotel. The bed, bathroom and everything else was immaculate so I am not quite sure why they haven't addressed the carpet situation. The shower was fantastic! Best we have ever had in a hotel. We will stay here again. But the carpets need to be cleaned or replaced.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous as always!
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Stayed 2 nights in Aug 2025

10/10 Excellent

Alison

Stayed 1 night in Jul 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Grover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Aug 2025

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Garland!
Stayed 3 nights in Aug 2025

10/10 Excellent

melissa, huntsville

Liked: Cleanliness, staff & service, property conditions & facilities
great location, great pricing and very clean
Stayed 1 night in Aug 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025