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Garland Hotel

2.5 star property

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Photo gallery for Garland Hotel

Lobby sitting area
Lobby
Premium bedding, iron/ironing board, rollaway beds, free WiFi
Exterior
Premium bedding, iron/ironing board, rollaway beds, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

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150 Garland Way, New Concord, OH, 43762
  • Place, John and Annie Glenn Historic Site
    ‪2 min drive‬
  • Place, Muskingum University
    ‪2 min drive‬
  • Place, Salt Fork State Park
    ‪17 min drive‬

Room options

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

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Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.8 out of 10
Exceptional
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Suite

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Garland Hotel

Hotel in New Concord with free breakfast and a bar
This smoke-free hotel features a fitness center, a bar/lounge, and coffee/tea in a common area. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Garland Hotel offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Garland Hotel. During your stay, you'll be within walking distance of John and Annie Glenn Historic Site. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from John and Annie Glenn Historic Site and a few minutes from Muskingum University
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A fitness center, a terrace, and coffee/tea in a common area are also featured at Garland Hotel. Self parking is free.

This New Concord hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Garland Hotel New Concord
Garland New Concord
An Ascend Hotel Collection Member New Concord
Garland Hotel An Ascend Hotel Collection Member
Garland Hotel Hotel
Garland Hotel New Concord
Garland Hotel Hotel New Concord
Garland Hotel Ascend Hotel Collection
Garland Hotel an Ascend Hotel Collection Member

Garland Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 998 reviews
Rating 8 - Good. 149 out of 998 reviews
Rating 6 - Okay. 64 out of 998 reviews
Rating 4 - Poor. 33 out of 998 reviews
Rating 2 - Terrible. 30 out of 998 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Trent

Liked: Cleanliness, staff & service
Disliked: Amenities
Water was down for some time. Alarm went off at 4am. Overall decent stay everything else was fine. Great customer service
Stayed 3 nights in Oct 2025

4/10 Poor

Charles

Travelled with partner
Liked: Cleanliness, amenities
While in the shower the water was turned off because there was a problem with the plumbing. We had no shower and no toliet. Then at 4:00 in the morning the fire alarm went off. We made our way outside. There was no fire. The alarm just wouldn't shut off. We did outside in the cold for over a half hour waiting for it to be fixed.
Stayed 1 night in Nov 2025

4/10 Poor

christina

Travelled with family
Liked: Cleanliness
They were gixong the water so no water for 2 plus hours. Then fire alarm went off at 430 am and we had to evacuate. We just chose to leave since we were up.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
The breakfast was really good, the shower is amazing, the bed was comfortable and the room was really big! Would definitely stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hot breakfast, with 3 hot options was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great job

Clean hotel. Housekeeping does a great job. Quiet. Good location. Breakfast was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Noble

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was really nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean, comfortable, affordable, and quiet! Would only be better if the pool was open.
Stayed 1 night in Oct 2025

10/10 Excellent

JOHN

Breakfast very good. No shops nearby. (8 miles)
Stayed 1 night in Oct 2025

10/10 Excellent

Kenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
The room was nice; large and clean. We evacuated for a fire alarm three times in twelve hours. Apparently, people were smoking in their rooms.
Stayed 1 night in Oct 2025

8/10 Good

christina

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good for the price. Breakfast foods were cold. Hallway carpets could be scrubbed. Room clean though. For some reason hairdryer handle was sticky.
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities
Love the size of the rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Sasha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, quiet area and amazing rooms for the price.
Stayed 1 night in Oct 2025

8/10 Good

CYNTHIA

Travelled with partner
Liked: Cleanliness, staff & service
Quiet, plentiful breakfast, adequate fitness facility EXCEPT pool & hottub were closed
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert, Seminole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast, kept stocked at all times. Facily is a bit pricy, compares to options in nearby towns.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms and striking modern decor. Great staff! Highly recommended!
Stayed 1 night in Oct 2025

10/10 Excellent

Gina

Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience at a great cost
Stayed 1 night in Oct 2025

8/10 Good

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue I had it that there were 3 entrances requiring key to access but only on worked for the guests. So essentially the front lobby and only one side door for entrance with guest key, a little inconvenient at times.
Stayed 2 nights in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Very clean and the staff was excellent. Conveniently located also.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa, huntsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was more than accommodating. Pleasant and very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here last year and you’ve already updated! Need a little bar
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Garland Hotel in New Concord is my new go-to as a half-way stop between NJ and IL! I loved the cleanliness, service, decor -- everything! The staff even graciously allowed me to check in early when I arrived before 3:00 -- a great comfort in an area where there's no nearby shopping or dining. I'm actually looking forward to my return trip next week and the promise of a good night's sleep in a lovely hotel. I'll just make sure I bring food with me : )
Stayed 1 night in Oct 2025