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Garland Hotel

2.5 star property

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Photo gallery for Garland Hotel

Lobby sitting area
Lobby
Premium bedding, iron/ironing board, rollaway beds, free WiFi
Exterior
Premium bedding, iron/ironing board, rollaway beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
150 Garland Way, New Concord, OH, 43762
  • Place, John and Annie Glenn Historic Site
    ‪2 min drive‬
  • Place, Muskingum University
    ‪2 min drive‬
  • Place, Salt Fork State Park
    ‪17 min drive‬

Room options

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.8 out of 10
Exceptional
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Suite

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Garland Hotel

This smoke-free hotel features a fitness center, a bar/lounge, and coffee/tea in a common area. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Garland Hotel offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Garland Hotel. During your stay, you'll be within walking distance of John and Annie Glenn Historic Site. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from John and Annie Glenn Historic Site and a few minutes from Muskingum University
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A fitness center, a terrace, and coffee/tea in a common area are also featured at Garland Hotel. Self parking is free.

This New Concord hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Garland Hotel New Concord
Garland New Concord
An Ascend Hotel Collection Member New Concord
Garland Hotel An Ascend Hotel Collection Member
Garland Hotel Hotel
Garland Hotel New Concord
Garland Hotel Hotel New Concord
Garland Hotel Ascend Hotel Collection
Garland Hotel an Ascend Hotel Collection Member

Garland Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 722 out of 1001 reviews
Rating 8 - Good. 149 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Xiaoyan

Stayed 1 night in Dec 2025

8/10 Good

Tom

Stayed 1 night in Dec 2025

10/10 Excellent

Jan

Stayed 1 night in Dec 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Amenities
Often times you could not find anyone at the front desk. We booked our stay at the Garland Hotel because it advertised having an Indoor pool. During all of our stay the pool was closed. Upon checkout I requested a copy of my receipt and was told that the clerk was unable to print out a paper receipt however I would receive an email receipt. To date I have I have not received the email. I left a message with the location yet again requesting a copy of my receipt and have not heard anything back from them
Stayed 2 nights in Dec 2025

10/10 Excellent

Steve

Stayed 1 night in Dec 2025

8/10 Good

Gwen

Stayed 1 night in Dec 2025

10/10 Excellent

Donatella

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Large claen rooms, great service
Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 2 nights in Dec 2025

10/10 Excellent

LaDonna

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable and we appreciated the laundry facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Dominique

Stayed 1 night in Dec 2025

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous place!!!
Stayed 1 night in Dec 2025

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness
There was no hot water in the morning. I waited until 11am but it never got fixed, so then I had to leave without taking a shower. It was terrible. Also, the carpet in the elevator, hallway, and my room was also very stained.
Stayed 1 night in Dec 2025

4/10 Poor

Mary

Travelled with partner
Liked: Cleanliness
Woke up to 66 degree room heat during the night. Found out we had no heat or hot water in the morning by calling downstairs.
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, quiet, clean modern room
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
very spacious room. very friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Joey

Stayed 1 night in Nov 2025

10/10 Excellent

Abdurazzok

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel , very responsive , would stay again!
Stayed 1 night in Nov 2025

4/10 Poor

Brittany

Stayed 2 nights in Nov 2025

10/10 Excellent

Allen

Stayed 1 night in Nov 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying at the Garland the rooms are spacious, the bathroom clean and modern, and the breakfast is nice to get the day started. The beds are comfy and the people are always kind.
Stayed 2 nights in Nov 2025

6/10 Okay

Tristan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff is always kind and friendly. What makes me so incredibly sad is that I have been coming here for years and watching it slowly degrade over time. The floors are beyond disgusting and all need replaced. I wouldn't let my children walk around in bare feet, my husband put his flip flops on, and I kept my shoes on as long as possible. The room we were in had a beautiful view and I kept saying that this place could be the most beautiful in Muskingum County, but it just needs really cleaned. The Garland bed sham had red (hopefully not blood) on it. The shower was moldy, dead bugs all over the floors, and broken curtains. I brought back lysol wipes to clean things and showered my kids at my parent's house. I just couldn't have my baby on those floors. Give each room some TLC and watch more people stay with more positive reviews! The staff was great, the lobby was beautifully decorated which means a lot when we're so far away from home on the holidays.
Stayed 3 nights in Nov 2025

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025