Best Western Plus New Cumberland Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus New Cumberland Inn & Suites

Exterior
Business centre
Property amenity
Lobby
Standard Room, 2 Queen Beds, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
702 Limekiln Rd, New Cumberland, PA, 17070
  • Place, Yellow Breeches Creek
    ‪9 min walk‬
  • Place, Green Hill Family Health Center
    ‪3 min drive‬
  • Place, Pennsylvania Farm Show Complex
    ‪17 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪9 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator (Third bed is a Sofabed)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus New Cumberland Inn & Suites

Hotel in New Cumberland with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Best Western Plus New Cumberland Inn & Suites offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided.

This New Cumberland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus New Cumberland Inn & Suites. During your stay, you'll be close to Yellow Breeches Creek. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Just a 1-minute drive from Yellow Breeches Creek and a few minutes from Green Hill Family Health Center
  • Pets welcome for a fee (restrictions apply)
Best Western Plus New Cumberland Inn & Suites offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Best Western Plus New Cumberland Inn & Suites also features laundry facilities, express check-out, and RV/bus/truck parking. Self parking is free.

This New Cumberland hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus New Cumberland Inn & Suites.

Property is also known as

BEST WESTERN New Cumberland
BEST WESTERN PLUS New Cumberland
BEST WESTERN PLUS New Cumberland Inn
New Cumberland Best Western
BEST WESTERN PLUS New Cumberland Inn Suites
Plus New Cumberland & Suites
Best Western Plus New Cumberland Inn & Suites Hotel
Best Western Plus New Cumberland Inn & Suites New Cumberland

Best Western Plus New Cumberland Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 348 out of 1003 reviews
Rating 8 - Good. 321 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 96 out of 1003 reviews
Rating 2 - Terrible. 90 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jill

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very quiet friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Carmen Karina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price was great, the space was so clean very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Stayed 2 nights in Sep 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience from check in to check out. The staff was beyond amazing!! Customer service is on point. The property is in great shape, well lit and is really safe for families. The pool was warm and really helped my cranky newborn drift off to sleep. Breakfast was great there was a nice variety of healthy items. I highly recommend the potatos. The place has a family vibe that makes you feel welcome.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

jalena

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service

Clean rooms more frequently.

Need to remove trash from rooms daily and vacuum carpet. No regular coffee in room for two weeks. Roach in room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ilene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and well maintained. The staff were very nice and accommodating. They had a nice breakfast. We were very happy with our stay and we will plan to return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good nights sleep

The beds were really comfortable. The room had a little smell to it and it was in good but not great condition.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place for Families!!

Our family is relocating to PA and we are staying at a hotel while the final touches are being put on our home and the experience has been awesome since check-in. The staff is extremely friendly and made checking in with a baby and 2 service animals a breeze. The rooms are clean and spacious. There is guest laundry on site and the machines work great. The breakfast is a great perk. I would recommend this hotel to families or women traveling alone because I feel very safe here and the property is very quiet and low key. Overall awesome experience!! Staff is beyond kind.
Stayed 7 nights in Aug 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Chad

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Better rating if pool wouldve been open first day
Stayed 3 nights in Jul 2025

6/10 Okay

Janet

Travelled with family

sheet was dirty

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend.

No one there to check in. Multiple key cards didn't work for us and other guests on our floor. The front desk then blamed us the guests saying we don't understand how to use the cards yet one of the other guests had already been there for days and said it's been nothing but issues and the card worked before they left the room. No linen for the pullout then didn't give us any fitted sheets just pillow and blanket for it. The only saving grace was the rooms were actually clean otherwise staff was rude and this was not a great experience.
Stayed 1 night in Aug 2025

4/10 Poor

Yessenia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived - Bathroom Lobby was soiled with blood . Checked in Room #1 - Beds had dust from either a vent , vacuum or machinery. Transferred room #2 - Hair bathroom , toilet dirty , found dead bug inside sofa bed , Had to run to Walmart to purchase a air mattress instead. No extra linen or pillows , had to asked to be transferred to another room .
Closet haven’t been sweeped , noticed this before putting down our personal bags .
Guest lobby
Had to wipe down furniture with Clorox wipes
Stayed 3 nights in Jul 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fairly decent stay

Got in late so the only thing I can review is the room. Check-in was great. It was very easy. Was saddened by the fact that breakfast is at 7a on Saturday and Sunday. I obviously missed that bit. I had an engagement at 7 so obviously no breakfast. That would have been good to know. Smelled a little old in some places when I ventured down to the ice machine but the lobby was nice and bright. Overall for my purpose it was a fairly decent stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet area with not many commercial buildings near besides a gas station.
Stayed 1 night in Jul 2025