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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking
Indoor pool
Lobby
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • Gym
  • Free WiFi

Explore the area

Map
490 Saw Mill Rd, West Haven, CT, 06516
  • University of New Haven
    ‪4 min drive‬
  • Yale University
    ‪5 min drive‬
  • Yale-New Haven Hospital
    ‪5 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Room amenity

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free breakfast, near PEZ Visitor Center
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Executive Hotel Of New Haven - West Haven gets high marks from our customers. During your stay, you'll be within walking distance of PEZ Visitor Center. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from PEZ Visitor Center and a few minutes from University of New Haven
Best Western Executive Hotel Of New Haven - West Haven offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 30 square feet (3 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Executive Hotel Of New Haven - West Haven. Free self parking is available.

Smoking is allowed in designated areas at this West Haven hotel.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Filipino, German, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 30 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 23 2025 to May 8 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from April 23 2025 to May 8 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
Best Western Executive West Haven
Best Western Hotel Executive
Best Western Executive Hotel New Haven west Haven
Best Western Executive New Haven west Haven
Best Western West Haven
West Haven Best Western
Executive Of Haven West Haven
Best Western Executive Hotel Of New Haven west Haven
Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 464 out of 1093 reviews
Rating 8 - Good. 279 out of 1093 reviews
Rating 6 - Okay. 161 out of 1093 reviews
Rating 4 - Poor. 90 out of 1093 reviews
Rating 2 - Terrible. 99 out of 1093 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Grest
Stayed 1 night in Feb 2025

10/10 Excellent

JaysonTaymar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great price, friendly staff. Lots of breakfast options. Great for a quick overnight. Connecting room, next door was a little noisy.
Stayed 1 night in Feb 2025

4/10 Poor

latisha

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anuradha

Liked: Cleanliness
It was good
Stayed 1 night in Jan 2025

6/10 Okay

Eileen, Hamden

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Khassimm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Raluca Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Stayed 2 nights in Jan 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Old and Dusty feel

I think that the hotel needs a renovation more modern furniture. I think I paid too much to stay in old place as Best Western West Haven
Stayed 3 nights in Jan 2025

10/10 Excellent

Carshena T.

Stayed 2 nights in Jan 2025

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities
I came for a family event and i'm glad i chose this beat western the room and hotel was clean,loved the bed.i would come back here when i travel to new haven.my only complaint is the parking lot.it needs to be cleaned up,but one doesn't stay in the parking lot
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay

We were visiting family. The accommodations were very well.
Stayed 3 nights in Jan 2025

8/10 Good

Parris-Marie

Stayed 2 nights in Jan 2025

10/10 Excellent

SAM

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my son stayed there in Best Western for 9 days . Excellent property and very friendly staff and ambience is also excellent. Definitely in future whenever I stay in West haven , I will choose Best western Executive hotel for sure
Stayed 9 nights in Jan 2025

10/10 Excellent

Junior

Stayed 1 night in Jan 2025

8/10 Good

Joel

Liked: Staff & service, property conditions & facilities
Enjoyed the service. Staff great
Stayed 1 night in Dec 2024

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Cinthya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Murphy, Bridgeport

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Rudolf

Liked: Cleanliness, amenities
200$ deposit is absurd
Stayed 1 night in Jan 2025

8/10 Good

Shaniqua

Liked: Cleanliness
Disliked: Staff & service
The hotel was convenient for what we needed for. The staff at the front desk was not very friendly. However the free breakfast was great.
Stayed 1 night in Jan 2025

4/10 Poor

Angelica

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Day of check out I called to request a late check out for 12 pm which is giving . The lady at front desk was rude told me 11:30 am or my personal will be removed from the room and hung up . Those island ladies are rude and just anger. I keep my self together and smile when leaving she was just mad.
Stayed 3 nights in Jan 2025