Econo Lodge West Haven

2.0 star property

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Photo gallery for Econo Lodge West Haven

Standard Room, 1 King Bed, Smoking, Jetted Tub
Lobby
Lobby
Standard Room, 1 King Bed, Smoking, Jetted Tub
Dining

Reviews

4.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Breakfast included

Explore the area

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370 Highland St, West Haven, CT, 06516
  • Place, University of New Haven
    ‪3 min drive‬
  • Place, Yale University
    ‪6 min drive‬
  • Place, Yale-New Haven Hospital
    ‪6 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed, Smoking, Jetted Tub

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Econo Lodge West Haven

Motel in West Haven with free breakfast and a 24-hour front desk
This motel features a conference center, coffee/tea in a common area, and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe.
Econo Lodge West Haven offers 79 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Televisions come with cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
During your stay at Econo Lodge West Haven, you'll be within walking distance of University of New Haven. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Just a 5-minute drive from Yale University and 5 minutes from Yale-New Haven Hospital
Free breakfast is available. Public spaces have free WiFi. Event space at this motel measures 500 square feet (46 square meters) and includes a conference center. Econo Lodge West Haven also features coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this West Haven motel.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre (500 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Econo Lodge Hotel West Haven
Econo Lodge West Haven
West Haven Econo Lodge
Econo Hotel West Haven
Econolodge West Haven
Econo Lodge West Haven Motel
Econo Lodge West Haven Motel
Econo Lodge West Haven West Haven
Econo Lodge West Haven Motel West Haven

Reviews

Econo Lodge West Haven Reviews

4.4

4.4/10

Cleanliness

5.2/10

Staff & service

3.8/10

Amenities

4.0/10

Property conditions & facilities

3.8/10

Eco-friendliness
Rating 10 - Excellent. 97 out of 1002 reviews
Rating 8 - Good. 109 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 161 out of 1002 reviews
Rating 2 - Terrible. 486 out of 1002 reviews

Reviews

2/10 Terrible

Wilfredo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should be removed from Expedia. It is very dingy, moldy, no towels in rooms, and stained linen. One of the sheets had a burned cigarette hole in it. We felt so unsafe that we took a quick shower (we used our beach towels to dry) and immediately checked out paying full night for a two hour stay. We learned from family members later that the motel is used to house homeless people and migrants. Do not under any circumstances bring your family here. We saw a drug deal right next to our room and a very strong smell of marijuana as we passed by a room with a partially opened door. The picture shown on their website as well as photos on Expedia are false. I am sorry to say this place is truly a dump. We ended up paying an exorbitant price at the Hampton Inn due to last minute registration.
Stayed 3 nights in Jun 2025

2/10 Terrible

Jordyn

Stayed 1 night in Aug 2025

2/10 Terrible

Casey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the filthiest and most run down place I have ever made a reservation at. It was incredibly unsafe and had soft sink holes on the balcony and many of the steps in the stairwell were broken. It lacked basic necessities like towels and soap. I requested a refund after checking in to my room because the shades on the window were broken so I couldn’t close the shades so anyone walking by could see in. This place needs to be shut down by the board of health.
Stayed 1 night in Aug 2025

4/10 Poor

Jordyn

Disliked: Amenities, property conditions & facilities
The room is in poor condition, with a hole in the bathroom door, graffiti carved into both doors, the toilet is leaking and clogged, the shower flooded the bathroom (and soaked my clothes 🙃😰), the peep hole has tissue stuffed into it, they told me there are no clean towels (which I’ve asked for multiple times over three days), the drawers in the side tables are busted in and fake so there’s no place to put anything, the mini fridge is also leaking, all the surfaces are sticky, the ice machine is overflowing, and the lock on the door doesn’t work. Also the floor in the closet is raised so I keep tripping/ stubbing my toe omw out of the bathroom (lol ow !). Also, just a heads up if you stay for multiple days, no housekeeping will be done (and you probably won’t get clean towels either.) do not recommend. Although they do not require a deposit, they take cash (atm in lobby!), you can pay online, they have both smoking & nonsmoking rooms, they’ll let you check in a little early, they have free parking, and they’re located within walking distance from both a gas station & a Dunkin.
Stayed 1 night in Aug 2025

2/10 Terrible

Tyquisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of a night

Check in was a slow nightmare. Fine. But No towels or wash clothes available. Had to order my own to the room. Ice machine was down which I also had to order. Was disturbed throughout the night and early morning by random people knocking and trying to get in my room. Left before breakfast. Waste of a night.
Stayed 1 night in Jul 2025

2/10 Terrible

Kudzanayi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and filthy

I was extremely disappointed with my recent stay at the Econo Lodge in West Haven. The room was not properly cleaned — the toilet was visibly dirty and emitted a strong, unpleasant odor throughout the bathroom. This lack of basic hygiene is unacceptable for any hotel. I expected a clean and comfortable environment, but instead, I felt uneasy staying in the room. There were no towels in the room. I would not recommend this location until they seriously improve their cleanliness standards.
Stayed 1 night in Jul 2025

4/10 Poor

Sheyana

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Best lay ever
Stayed 4 nights in Jul 2025

6/10 Okay

MCLEOD

Stayed 1 night in Aug 2025

2/10 Terrible

Kwame

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place stinks of mold. Carpets are dirty and smelly. The hotel have a no refund policy because they know the place is trash and upon your arrival you might request a refund. This whole place is trash. I dont know why people really stay here. Definitely not worth it for any price. This place need absolute cleansing. I was driving when i made this booking and i specifically wanted to stay sat to Sunday but when i did it for some reason my dates was wrong and it was made for Sunday. So I tried to contact bookings and the facility but i came to find out there's no refund policy for this hotel. So i decided to go to the hotel to find out if i could change the Sunday to Saturday. The front desk guy was very rude and said to me you made a mistake and i cant do anything for you. I cant give you a room, all my rooms are booked..so you can come back sunday for tour reservation or cancel. And i knew if i canceled I would lose my money and he does too. I saw him showing empty rooms to a guest who had just walked in to look for a room and he was given the choice to choose but he wouldn't give me a room for the night because I made a mistake with my date by not reviewing my booking. Poor customer service and rude individuals representing the face of a hospitality business.
Stayed 1 night in Aug 2025

2/10 Terrible

Rachel, Philadelphia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Irene, Philadelphia

Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled so bad I had to leave and stay with a relative and forfeit my payment. Maybe some was cleaning agents maybe some mold but my throat felt so scratchy I wouldn’t have been able to sleep over night in the room
Stayed 3 nights in May 2025

6/10 Okay

MARK

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Nicks Lunchenonett which had great food and service. The properties touched each other.
Stayed 5 nights in Jul 2025

8/10 Good

LORRAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

GERRY

Stayed 1 night in Jul 2025

2/10 Terrible

Dessie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Rochelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty
Stayed 2 nights in Jul 2025

2/10 Terrible

Rona

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much a complete disappointment. the only thing good was the room rate I'm quite frankly that was an overcharge for what I received. There were no towels in the room, there was no TV remote, and because there was no phone the only way to contact the front desk was to go down which meant walking outside in 100° Heat. There was nobody at the front desk when I got there to check in and no way to reach them. all I could do was wait
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Caren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

They didn’t have new towels did Jacuzzi was dirty. They didn’t have the breakfast continental breakfast. We checked out the day and got our money back horrible conditions. They don’t even deserve a one. They deserve a big fat zero never again.
Stayed 2 nights in Mar 2025

6/10 Okay

Emmanuel

Travelled with group
Liked: Room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Tiana

Stayed 1 night in Jul 2025

8/10 Good

Caitlyn, Kittery

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
For rhe price it works for a night or two but i got the feeling alot of people there use it for temporary housing. It was clean enough not gross but not awesome (hair on the shower wall, smell of mildew slightly) but the beds were great and sheets very clean and fresh
Stayed 1 night in Jul 2025

2/10 Terrible

Juan, Richmond

Stayed 1 night in Jul 2025