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Hampton Inn & Suites New Haven - South - West Haven

2.5 star property

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Photo gallery for Hampton Inn & Suites New Haven - South - West Haven

Restaurant
Room, 2 Queen Beds, Non Smoking
Indoor pool
Free daily buffet breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Pool
  • Laundry
  • Gym
  • Free WiFi

Explore the area

Map
510 Saw Mill Rd, West Haven, CT, 06516
  • University of New Haven
    ‪4 min drive‬
  • Yale University
    ‪6 min drive‬
  • Yale-New Haven Hospital
    ‪6 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(54 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites New Haven - South - West Haven

Hotel in West Haven with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and a meeting room.
Hampton Inn & Suites New Haven - South - West Haven offers 98 accommodations with video-game consoles and coffee/tea makers. 48-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This West Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hampton Inn & Suites New Haven - South - West Haven gets good marks from our customers. During your stay, you'll be within walking distance of PEZ Visitor Center. Free WiFi in public areas, an indoor pool, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from Yale University and 6 minutes from Yale-New Haven Hospital
  • Pets welcome for a fee
Hampton Inn & Suites New Haven - South - West Haven offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. The business-friendly Hampton Inn & Suites New Haven - South - West Haven also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

This West Haven hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Haven New South Haven
Hampton Inn New Haven South West Haven
Hampton Inn & Suites New Haven-South-West Haven Hotel West Haven
Hampton Inn And Suites New Haven-South-West Haven
Hampton Inn New Haven South West Haven Hotel
Hampton Inn New Haven
Hampton Inn Suites New Haven South West Haven
Hampton Inn Haven West Haven
Hampton Inn & Suites New Haven - South - West Haven Hotel
Hampton Inn & Suites New Haven - South - West Haven West Haven

Hampton Inn & Suites New Haven - South - West Haven Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 548 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

RHONDA

Stayed 1 night in Mar 2025

6/10 Okay

Yoko

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
They had no water to offer as they told us that their water shipment had not been there to deliver in a few days. The garage pickup woke us up at 2 am as they retrieve the hotel trash.
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here many times without any issues.
Stayed 1 night in Mar 2025

10/10 Excellent

Sonupreet

Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Diane

Stayed 3 nights in Mar 2025

8/10 Good

Rich

Stayed 3 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room rate was reasonable and the place was reasonably clean. Fitness center had broken equipment, staff said it was in the process of being repaired. Breakfast selection was not a good as other Hampton properties. Room was clean and quiet. No turndown or room cleaning during three day stay. Asked for towels and they were never brought. Had to go to the front desk to get them. was told they had a “towel shortage.” Front desk routinely empty as lone staff member was doing other things. Staff was friendly and polite, just need more of them. Overall a good experience and don’t regret the choice, just not the best Hampton Inn I’ve stayed at.
Stayed 3 nights in Mar 2025

8/10 Good

Nicole

Stayed 2 nights in Mar 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
N8ce
Stayed 1 night in Mar 2025

4/10 Poor

Philippe

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pool filter, not working, pool was dirty and we had booked it for 3 nights with kids expecting a pool. The kids did not want to swim because how dirty the pool was. Hotel was filty, we arrived on a Sunday you would expect that the hotel would be clean after the weekend, but when we left on Wednesday, floor has dirt and garbage from the 1st day we got there. Of all the Hamptons we have stayed in (at least 4) this was really of the chart dirty. Not in terrible shape, just not maintained at all. There was a milkshake spilled about 15 feet form the main entrance we almost steeped in on day one, when we left 4 days latter, it was still there, no one bothered to clean it up. No soap dispenser in the room bathroom, someone left with it and it was not replaced, thing were falling apart in the room, the plastic stip under the door, the fixtures in the bathroom, etc. How this made it to an 8+ on Hotels.com is unbelievable. It shopuld be a 6.5 tops.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hazel

Liked: Staff & service, property conditions & facilities
Good!
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet and chairs dirty with leftover food. Blind broken and thermostat fell off the wall when I adjusted it. Bedding and pillows were stained. Had to wait 2 days for clean facecloth. Didn’t offer to service room until 4 days into stay. Stingy with toilet paper and lotions. Breakfast area /lounge very dirty chairs and floors. All public areas and elevators dirty with garbage.
Stayed 6 nights in Mar 2025

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 4 nights in Mar 2025

8/10 Good

Norman, pt washington

Stayed 1 night in Feb 2025

4/10 Poor

Gyan Prakash

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away you can find better option at this rate
Stayed 2 nights in Feb 2025

10/10 Excellent

Lizette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly people!
Stayed 9 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was good. The man at the front counter was very nice and patient. Our room was clean and comfortable. The area of the hotel was a bit noisy because of all the traffic. But I know that cannot he helped.
Stayed 1 night in Feb 2025

2/10 Terrible

Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hampton Inn I have ever stayed. Sheets and pillowcases were dirty and had spots on them. Moved to a 2nd room. Fridge was damaged and dirty. Had to wiggle the flusher for toilet otherwise it runs the whole time. Ice machine on my floor broken!
Stayed 2 nights in Feb 2025

2/10 Terrible

Lewis

Disliked: Cleanliness, staff & service, property conditions & facilities
Because I didn’t pay the 5 dollar holding fee they said the date changed I did the reservation from the hotel at the time….SCAM… then they said the price won’t be the same on a Monday I went next door for 30dollars cheaper same quality hotel…
Stayed 1 night in Feb 2025

10/10 Excellent

Litian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities seem quite new with a modern design.
Stayed 1 night in Feb 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Peter

Stayed 2 nights in Feb 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the amenities and being close to a lot of shopping stores
Stayed 3 nights in Feb 2025