4/10 Poor
Christine
Travelled with group
25 Sept 2025
Our original room was fairly clean however the pull out couch was broken. Upon finding this, the hotel was quick to offer a second room without charge. The second room provided was unclean and unsafe. There was a broken pipe beside the bed that one of our daughters stepped on and upon further inspection, a razor blade and sex game were also found under the bed. The next morning, the manager did offer a discount on our second night and assured us that both of our rooms would be deep cleaned while we were out. When we returned later that evening, neither room had been deep cleaned and the room with the broken pipe hadn’t even been vacuumed. They did not give us any further discounts but the manager on duty did at least come vacuum. I’m very disappointed in the communication abilities of this hotel and will not be staying here again. The Sunday manager said “well, we already discounted you” so I guess the safety of their customers isn’t worth any further discounts. I only gave the extra star because the original room did seem fairly clean and the GM seemed helpful and friendly but in the end, I’m not sure they deserve the second star.
Christine
Stayed 2 nights in Sep 2025



















