Holiday Inn Express & Suites Milford by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Milford by IHG

Indoor pool
Exterior
Down duvets, desk, laptop workspace, blackout curtains
Suite, 2 Queen Beds, Accessible (Communications, Mobility)
Free buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
278 Old Gate Ln, Milford, CT, 06460
  • Place, Westfield Connecticut Post Mall
    ‪8 min walk‬
  • Place, Bowlero Milford
    ‪2 min drive‬
  • Place, Milford Plaza Shopping Center
    ‪2 min drive‬
  • Airport, Islip, NY (ISP-MacArthur)
    ‪135 min drive‬

Room options

Standard Room, 2 Double Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds

Suite, 1 Queen Bed (Extra Floor Space)

  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(32 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Milford by IHG

Hotel in Milford with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express & Suites Milford by IHG offers 94 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Milford by IHG. During your stay, you'll be within walking distance of Westfield Connecticut Post Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Yale University and 10 minutes from Yale-New Haven Hospital
Holiday Inn Express & Suites Milford by IHG offers its guests an indoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 2228 square feet (207 square meters) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Milford by IHG. Free self parking is available.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2,228 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Milford
Holiday Inn Express Milford
Milford Holiday Inn Express
Holiday Inn Express Milford Hotel
Holiday Inn Express Suites Milford
Holiday Inn Express Suites Milford by IHG
Holiday Inn Express Suites Milford an IHG Hotel
Holiday Inn Express & Suites Milford by IHG Hotel
Holiday Inn Express & Suites Milford by IHG Milford
Holiday Inn Express & Suites Milford by IHG Hotel Milford

Holiday Inn Express & Suites Milford by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 65 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Christine

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Our original room was fairly clean however the pull out couch was broken. Upon finding this, the hotel was quick to offer a second room without charge. The second room provided was unclean and unsafe. There was a broken pipe beside the bed that one of our daughters stepped on and upon further inspection, a razor blade and sex game were also found under the bed. The next morning, the manager did offer a discount on our second night and assured us that both of our rooms would be deep cleaned while we were out. When we returned later that evening, neither room had been deep cleaned and the room with the broken pipe hadn’t even been vacuumed. They did not give us any further discounts but the manager on duty did at least come vacuum. I’m very disappointed in the communication abilities of this hotel and will not be staying here again. The Sunday manager said “well, we already discounted you” so I guess the safety of their customers isn’t worth any further discounts. I only gave the extra star because the original room did seem fairly clean and the GM seemed helpful and friendly but in the end, I’m not sure they deserve the second star.
Stayed 2 nights in Sep 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service
the bed was terrible!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Alfred

Stayed 3 nights in Sep 2025

8/10 Good

Christopher

Travelled with family and small children
Liked: Staff & service
It was cozy and relaxing i live the fact it was in a cut away from everything. What i didnt like was the limited dining.
Stayed 1 night in Sep 2025

2/10 Terrible

Douglas

Stayed 1 night in Sep 2025

10/10 Excellent

Diane, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good version of standard issue with an above-average breakfast and an attractive indoor pool. It is hard to find at night and could use a light on the sign at the entrance. There is a brightly lit Hilton across the road, and Waze doesn't make clear where the Holiday Inn is, so I wasted time trying to check into the wrong hotel.
Stayed 1 night in Sep 2025

8/10 Good

moi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 3 days for work. It wasn't bad.l really convenient for me
Stayed 2 nights in Sep 2025

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining room table was very wobbly and there were no towels at the pool. The room was clean but just felt stuffy.
Stayed 1 night in Aug 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Clean, comfortable beds, good breakfast, nice pool, and great workout room.
Stayed 1 night in Sep 2025

10/10 Excellent

denis

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Titus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed and more
Stayed 1 night in Sep 2025

6/10 Okay

Catherine

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Average room but didn't like that the mattresses weren't covered w protector, also the only two chairs in the room were upholstered and they were absolutely filthy..i would not put an animal on them..as visible stains covered the chairs..
Stayed 1 night in Sep 2025

8/10 Good

leeanne

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Aug 2025

6/10 Okay

Bhakti

Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Okay for an overnight. Room was clean and a good value. Great diner just down the road.
Stayed 1 night in Aug 2025

8/10 Good

katina

Travelled with family
It was clean , breakfast was fine. Pretty quiet.. a but noisy from some neighbors , loud TVs , but I would stay again
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Good and Ehhh!

Overall, our experience was between OK and good beds were comfortable. Shower was hot with good pressure. Some of the odd issues were the light switch entering the bedroom did not turn anything on or off and two outlets did not have power. Inside of microwave had not been cleaned. One of the light switches in the bathroom didn’t work however maintenance did fix that when I mentioned it to one of the morning counter staff despite her looking at me like I was bothering her.
Stayed 6 nights in Aug 2025

6/10 Okay

Thomas

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the pool breakfast staff the room
Stayed 4 nights in Aug 2025

10/10 Excellent

George

Travelled with partner
Liked: Staff & service, amenities
It was a good stay however Toilet water was black Friday then someone came up and fixed it then on Saturday no hot water at night till Sunday morning. I couldn't take a shower before check out do to the freezing water.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bed spread lining shredded Small dot stains on pillow Outside was a mess (garbage in parking spots, building facade needs freshening, inside building, room were old but clean
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel experience

Stayed with 6 kids and the two room suite was lovely. It had a sink in the dinette and everything was very clean. The rooms were split and they each had a TV which made it easy to have two programs on to appease both older and younger kids. Staff was very helpful and friendly. The washer and dryer room was awkwardly small.
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to everything!!!
Stayed 2 nights in Aug 2025