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Waterbury Motel

2.0 star property

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Photo gallery for Waterbury Motel

Interior
Exclusive Room, 1 King Bed, Refrigerator & Microwave | View from room
Interior entrance
Exclusive Room, 1 King Bed, Refrigerator & Microwave
Aerial view

Reviews

3.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
428 West Main Street, Waterbury, CT, 06702
  • Place, Union Station Clocktower
    ‪5 min walk‬
  • Place, Waterbury Green
    ‪5 min walk‬
  • Place, Palace Theatre
    ‪10 min walk‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Queen Beds

Premium bedding, desk, free WiFi, bed sheets

Family Room, 2 Queen Beds

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Exclusive Room, 1 King Bed, Refrigerator & Microwave

Exclusive Room, 1 King Bed, Refrigerator & Microwave

Exclusive Room, 1 King Bed, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom, Refrigerator & Microwave

Premium bedding, desk, free WiFi, bed sheets

Deluxe Room, 1 Bedroom, Refrigerator & Microwave

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Bedroom, Accessible, Private Bathroom

Premium bedding, desk, free WiFi, bed sheets

Standard Room, 1 Bedroom, Accessible, Private Bathroom

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Room, 2 Queen Beds

Premium bedding, desk, free WiFi, bed sheets

Signature Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Waterbury Motel

Concierge services, a 24-hour front desk, and ATM/banking services are available at this motel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine.
Waterbury Motel offers 39 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Waterbury Motel, you're just a quick walk from Union Station Clocktower. Free WiFi in public areas, free self parking, and concierge services are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a multilingual staff, an ATM, and a vending machine
  • Within a 10-minute walk of Union Station Clocktower and Soldiers' Monument
Waterbury Motel offers its guests a vending machine, multilingual staff, and concierge services. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Waterbury motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift (single-level property)

More

  • 1 building
  • 2 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Waterbury Motel.

Property is also known as

Waterbury Motel
Waterbury Motel Motel
Waterbury Motel Waterbury
Waterbury Motel Motel Waterbury

Waterbury Motel Reviews

Reviews

3.6
Rating 10 - Excellent. 14 out of 183 reviews
Rating 8 - Good. 13 out of 183 reviews
Rating 6 - Okay. 11 out of 183 reviews
Rating 4 - Poor. 23 out of 183 reviews
Rating 2 - Terrible. 122 out of 183 reviews

3.4/10

Cleanliness

4.8/10

Staff & service

3.0/10

Amenities

3.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Darvis

Disliked: Cleanliness, amenities, property conditions & facilities
WORST ROOM SND ESTABLISHMENTS IVE EVER BEEN. ENDED BY SEEING A ROACH FOR 70$ BUCKS. JUST DISGUSTING
Stayed 1 night in Feb 2026

2/10 Terrible

Rushdy

Disliked: Cleanliness, staff & service, amenities
This was absolutely the worst motel in the history of motels. The place was abhorrent. They didn't even bother to vacuum the carpet in the room when I got there. There are some places you go and when things are wrong.You can tell it also places where you go and stay
Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 2 nights in Jan 2026

6/10 Okay

Nancy Pacheco

Room had bad odor pillows didn't have covers no towels ask for the stuff and was told come a few minutes never came, the tv looks like something was thrown glass was shattered inside we were looking half picture and half lights, if those 4 things were fixed it would be okay to stay for more days, just stay one night.
Stayed 1 night in Jan 2026

2/10 Terrible

Stephanie

Stayed 1 night in Jan 2026

2/10 Terrible

Cocoa

Stayed 1 night in Dec 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel for drug addicts.
Stayed 1 night in Dec 2025

2/10 Terrible

Whitney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no hot water the entire night. The fire alarm kept going off. The room was filthy and smelled heavily of smoke so much so the odor is still in my coat. If you’re going to stay here do NOT BRING YOUR CHILDREN! It’s best for heavy smokers and men. The carpet was dirty the blanket had cigarette holes burned into them. There was food trash in the window. We had to sleep freezing cold with the window open to combat the smell.
Stayed 1 night in Nov 2025

2/10 Terrible

Whitney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no hot water the entire night. The fire alarm kept going off. The room was filthy and smelled heavily of smoke so much so the odor is still in my coat. If you’re going to stay here do NOT BRING YOUR CHILDREN! It’s best for heavy smokers and men. The carpet was dirty the blanket had cigarette holes burned into them. There was food trash in the window. We had to sleep freezing cold with the window open to combat the smell.
Stayed 1 night in Nov 2025

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I told the front desk that the remote control to the tv didn't work, but they did nothing about it. Therefore, I had no tv.
Stayed 1 night in Nov 2025

2/10 Terrible

Mike

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
worst motel ever
Stayed 1 night in Nov 2025

8/10 Good

Alex

Travelled with partner
Disliked: Cleanliness, amenities
a bit dirty for the room but you get what you pay for
Stayed 2 nights in Nov 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Nov 2025

4/10 Poor

Marla

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Fire alarm went off twice, waking us up. Somebody pounding on my door at 3:30am, I had to get out of bed and tell them to go away.
Stayed 1 night in Nov 2025

2/10 Terrible

Webert

Not good
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities
Room was nasty and dirty bed covers and wash cloth towels had stains
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Stayed 1 night in Oct 2025

2/10 Terrible

NAVEENVARMA

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
Stayed 1 night in Oct 2025

2/10 Terrible

Kathleen

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
Absolutely terrible … holes in the wall… bedbugs
Stayed 1 night in Oct 2025

2/10 Terrible

Wilberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place just needs a complete remodel.
Stayed 1 night in Sep 2025

2/10 Terrible

Robert, Shawnee

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs
Stayed 1 night in Sep 2025

2/10 Terrible

Ashley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, not clean at all stinks like cigarettes.. cigarette burns in sheets and insects in bed
Stayed 2 nights in Sep 2025

2/10 Terrible

Jay, Wingham

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel expensively and this is, without a doubt, the worst motel ever. After seeing their "best room", I requested a refund, which was not honored. Even so, I couldn't stay there and sought alternate accommodations. On a scale from of 1 to 5 stars, this property is a minus 3.
Stayed 1 night in Sep 2025

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort

don't stay here

This is the worst hotel I've ever stayed at. Everything was dirty, the bed, the towels, the carpet. I had to ask for the remote for the TV and AC. The AC remote did not work, the front desk attendant stood on the bed to reach to turn on the AC.
Stayed 1 night in Sep 2025

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, property conditions & facilities
They had no clean sheets,all of them had stains, people selling drugs in the hallways, people hanging in the hallways getting high, people over dosing
Stayed 1 night in Aug 2025