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Springhill Suites by Marriott Mystic Waterford

3.0 star property

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Photo gallery for Springhill Suites by Marriott Mystic Waterford

A hotel lobby with yellow armchairs, a red sofa, a wooden coffee table, a TV, and a dining area.
Property amenity
A hotel room with a breakfast bar, wooden cabinets, a refrigerator, and a dining area with a table and chairs.
Exterior
A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
401 N Frontage Rd, Quaker Hill, CT, 06385
  • Place, United States Coast Guard Academy
    ‪3 min drive‬
  • Place, Connecticut College
    ‪4 min drive‬
  • Place, Lyman Allyn Art Museum
    ‪4 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds

A hotel room with a desk, chair, bed, sofa, and a small table.

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with a desk, chair, bed, sofa, and a small table.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

A hotel room with a desk, chair, bed, sofa, and a small table.

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

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Lobby
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 565 reviews
The price is €164
includes taxes & fees
20 Jul - 21 Jul
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About this property

Springhill Suites by Marriott Mystic Waterford

An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Springhill Suites by Marriott Mystic Waterford offers 80 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. LCD televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Springhill Suites by Marriott Mystic Waterford. During your stay, you'll be within walking distance of United States Coast Guard Academy. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from New London Ferry Dock and 9 minutes from Naval Submarine Base New London
Springhill Suites by Marriott Mystic Waterford offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

You'll find a business center on site. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Springhill Suites by Marriott Mystic Waterford. Self parking is free.

This 3-star Quaker Hill hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Hotel Springhill Suites by Marriott New London
New London Springhill Suites by Marriott Hotel
Springhill Suites by Marriott New London
Springhill Suites Marriott Hotel
Springhill Suites Marriott
Hotel Springhill Suites by Marriott
Springhill Suites Marriott

Springhill Suites by Marriott Mystic Waterford Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 961 reviews
Rating 8 - Good. 291 out of 961 reviews
Rating 6 - Okay. 111 out of 961 reviews
Rating 4 - Poor. 47 out of 961 reviews
Rating 2 - Terrible. 29 out of 961 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient right off the highway; nice breakfast options
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Great free breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jaclyn

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, clean room, great breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were roomy and clean. We stayed and had to extend our stay due to server weather and the staff was nice and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Staff was great and room was spotless
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and the room was nice and clean. My travel companions enjoyed the pool and the gym.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet very accommodating staff was very nice and welcoming
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Paola

Liked: Staff & service
Rooms are outdated but staff were very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Very accommodating and friendly. Would recommend to anyone. Thank you for a pleasant visit.
The boy working out in the fitness center.
Swimming in the pool.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and it was perfect spot for a overnight stay!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tausha

Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds! Big room! Plenty of space and sleeping area’s! Clean!
Stayed 1 night in Jan 2026
Verified

8/10 Good

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great breakfast. A great area to stat fir things to do.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Hessel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby lots of stores and casinos so very convenient
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mehwish

Liked: Property conditions & facilities, room comfort
Excellent stay
Stayed 3 nights in May 2025
Verified

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room adequate for overnight stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shu-Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast and walking distance to restaurant
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness
warm welcome and very comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Leteya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very pleasant , hotel is clean but could use so updating .
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! Especially the front desk team! They were so friendly and kind!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Renae

Liked: Cleanliness, amenities
Staff was very nice. Room was okay, furniture was old and dresser chip. Bed was very comfortable. We was on the first floor wasn't able to open our curtain without guest looking in. Bathroom was clean,tile had some cracks. Room and bathroom need a update. Pictures online was deceiving.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and efficient. Would stay again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the easy access to I-95 and area activities. The breakfast was fresh, delicious and filling.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were great
Stayed 2 nights in May 2025