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Canopy by Hilton New Orleans Downtown

4.0 star property

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Photo gallery for Canopy by Hilton New Orleans Downtown

Exterior
Creator video - submitted by Journeyswithkris
Exterior
Lobby
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1100 Tulane Avenue, New Orleans, LA, 70112
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪6 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(56 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

55-inch LCD TV with cable channels, TV, Netflix

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

55-inch LCD TV with cable channels, TV, Netflix

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Corner

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

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About this property

Canopy by Hilton New Orleans Downtown

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and a business center. Housekeeping is available on request.
Canopy by Hilton New Orleans Downtown offers 176 accommodations with espresso makers and safes. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Canopy by Hilton New Orleans Downtown. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Fusion cuisine while dining at Ginger ROUX
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Canal Street and 7 minutes by foot from Bourbon Street
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton New Orleans Downtown offers its guests a fitness center and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. The business-friendly Canopy by Hilton New Orleans Downtown also features tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee. A complete renovation of Canopy by Hilton New Orleans Downtown was completed in March 2022.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Ginger ROUX - This restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
The Herbalist - This cocktail bar specializes in American cuisine and serves breakfast only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 52 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ginger ROUX
  • The Herbalist

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1959
  • Communal living room
  • Renovated entire property - March 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per week
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton New Orleans

Canopy by Hilton New Orleans Downtown Hotel

Canopy by Hilton New Orleans Downtown New Orleans

Canopy by Hilton New Orleans Downtown Hotel New Orleans

Canopy by Hilton New Orleans Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 914 reviews
Rating 8 - Good. 208 out of 914 reviews
Rating 6 - Okay. 98 out of 914 reviews
Rating 4 - Poor. 45 out of 914 reviews
Rating 2 - Terrible. 33 out of 914 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

LaTonya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Appearance and politeness
Stayed 2 nights in Feb 2026

10/10 Excellent

juileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms wer nice,clean a s bed are comfortable. Staff and valet were friendly.
Stayed 5 nights in Feb 2026

6/10 Okay

Tuyet

Stayed 4 nights in Feb 2026

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was nice. But it wasn't out of the ordinary or excellent or anything. The "refrigerator" is one of those type European peltier coolers that really doesn't work 😂. I'd stay again for sure as long as the price stays the same.
Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Friendly place to stay. We had an issue with our shower and the staff went above and beyond to make sure we were comfortable.
Stayed 9 nights in Feb 2026

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Staff is what made this hotel special
Stayed 2 nights in Jan 2026

10/10 Excellent

Brianna

Stayed 4 nights in Feb 2026

10/10 Excellent

marcella

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was perfect. The view was perfect. The staff and amenities were perfect. My stay was perfect!!!! The food was delicious also
Stayed 1 night in Feb 2026

10/10 Excellent

Quinton

Stayed 2 nights in Feb 2026

10/10 Excellent

Justyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
everything was amazing
Stayed 2 nights in Oct 2025

8/10 Good

Bianca

Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 2 nights in Feb 2026

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from when we walked in until We checked out….. would stay here again and again and again. Room was great, location was greater and the staff was the greatest……
Stayed 1 night in Feb 2026

6/10 Okay

Jalicia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was nice
Stayed 1 night in Feb 2026

10/10 Excellent

Keanna

Stayed 2 nights in Jan 2026

10/10 Excellent

SULIA

Stayed 3 nights in Jan 2026

10/10 Excellent

Martika

Liked: Cleanliness, property conditions & facilities
Best!
Stayed 1 night in Jan 2026

8/10 Good

Erica

Stayed 1 night in Dec 2025

10/10 Excellent

Cody

Stayed 1 night in Jan 2026

10/10 Excellent

Marvia

Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Stayed 2 nights in Jan 2026

10/10 Excellent

Glynda

Liked: Cleanliness, staff & service, property conditions & facilities
We were very satisfied with everything that is why I booked canopy again this year. Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, amenities
Yes it was all good
Stayed 2 nights in Jan 2026

10/10 Excellent

jaylen

Stayed 1 night in Jan 2026

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service. Restaurant food was absolutely amazing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jayoung

Stayed 2 nights in Dec 2025