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Comfort Suites Harvey - New Orleans West

2.5 star property

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Photo gallery for Comfort Suites Harvey - New Orleans West

Exterior
Studio Suite, Multiple Beds, Non Smoking | Room amenity
Free daily buffet breakfast
Lobby
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
1611 Elton Court Rd, Harvey, LA, 70058
  • Place, Port of New Orleans
    ‪11 min drive‬
  • Place, Ernest N. Morial Convention Center
    ‪11 min drive‬
  • Place, Canal Street
    ‪13 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite, Multiple Beds, Accessible, Non Smoking

Studio Suite, Multiple Beds, Accessible, Non Smoking

Studio Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Harvey - New Orleans West

Hotel in Harvey with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Suites Harvey - New Orleans West offers 55 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Comfort Suites Harvey - New Orleans West, you'll be close to Port of New Orleans. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 10 minutes by car from National World War II Museum and 10 minutes from Ernest N. Morial Convention Center
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Comfort Suites Harvey - New Orleans West. Free self parking is available. The property offers extended parking privileges.

This Harvey hotel is smoke free.

Guests are served free buffet breakfast daily.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Harvey
Comfort Suites Hotel Harvey
Comfort Suites Harvey New Orleans West Hotel
Comfort Suites New Orleans West Hotel
Comfort Suites Harvey New Orleans West
Comfort Suites New Orleans West
Comfort Suites Harvey - New Orleans West Hotel
Comfort Suites Harvey - New Orleans West Harvey
Comfort Suites Harvey - New Orleans West Hotel Harvey

Reviews

Comfort Suites Harvey - New Orleans West Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 227 out of 690 reviews
Rating 8 - Good. 176 out of 690 reviews
Rating 6 - Okay. 87 out of 690 reviews
Rating 4 - Poor. 80 out of 690 reviews
Rating 2 - Terrible. 120 out of 690 reviews

Reviews

2/10 Terrible

Lennell

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I was stranded in the room for the entire 2 night stay. I am in a motorized wheelchair. Friday night I went up on the elevator to view the room to see if it would accommodate my needs. I went to go back down on the elevator and it was not working. I was told they were working on it and elevator service technician was called, but he never arrived. I had to call the fire department to come get me down from the second floor on Sunday morning. If you are disabled, and can't walk stairs well Do Not stay here.
Stayed 2 nights in May 2025

2/10 Terrible

Noelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst property ive ever stayed in. Room was nasty, room smelled like smoke, room was just dirty looking and very nasty. I am very disappointed with Comfort Inn suite. Room key barely worked we had to play with it several times before for entry. Elevator only worked from first floor, we stayed on thr 3rd floor and had to take the stairs to go down. Ice machine did not work on the floor. They had towels under the ice machine and it smelled wet in the hall way. Never again will i stay in a place like this ever again. The photos on the website are lies. This property is very trifling.
Stayed 2 nights in May 2025

4/10 Poor

Dawn

Stayed 1 night in May 2025

2/10 Terrible

Dionne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't waste your money, this place is horrible!

Don't waste your money! This place is horrible! My family and I booked a two night stay. The room only had one working light, well lamp, and only two outlets worked in the entire room. The lights in the bathroom didn't work. My daughter couldn't do her hair because the bathroom outlets didn't work. The tv didn't work. So we were in a dark room with no tv and no way to charge out electronic devices. Lastly, the elevator only goes up, not down, so we had to carry all our luggage downstairs. Our room was not cleaned and when we came back that night we mentioned this to the front desk and we were told, if you book more than one night they will not clean your room until the third, reason being, they were short on towels and sheets. Also, there were people hanging out in front the hotel smoking weed and you had to walk through the smoke to get to and from your car. I'm glad we only paid for two nights because we couldn't do a third night. We made reservations at a Marriott hotel and left.
Stayed 2 nights in May 2025

6/10 Okay

Kiara

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Glanda

Stayed 1 night in May 2025

2/10 Terrible

Mohammad

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First day the electricity went off and I had no where else to stay but went and slept somewhere else I paid for a room and couldn’t get my money back!
Stayed 3 nights in May 2025

10/10 Excellent

Detra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Raychelle

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Don't do it. Not worth it!

My stay was not a pleasnt one. It started with me not being able to access my room. Maintenance had to jimmy the lock to open the door. This made me feel uncomfortable, not because I thought he would do me anything to me, but because it was so easy to do. Once in the room, the lamp didn'work and neither did the TV. I was given a second room that was already occupied. I then asked for a refund, but was told by the "Boss" that wasn't going to happen. Finally after an hour or so I was put in another room with a non-working tv. At this point it was 11pm and I was over it. Oh, while waiting in the lobby another guess told me she waited 5 hours for her room, so I guess I was lucky. I'll be contacting corporate in the morning. I didn't see the wall until I pulled back curtain the next morning.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't give negative reviews, but need to be honest

I typically do not leave negative reviews because I recognize that one person's experience does not necessarily reflect the whole. However, I felt an obligation to others that might book at this hotel to provide this in case they read reviews. When we tried to connect with the hotel on our way, we could not call because the phones didn't work. When we arrived, the staff member was great and checked us in, but we couldn't get into the room because the keypad didn't work, so the staff member had to use a tool to override it. The room only had two lights that worked (the bathroom and one living room). The TV didn't work. The bathroom fan didn't work. The sofa bed that one of our children slept on was old and dirty. The carpet pretty dirty. The room smelled pretty fowl. But we were tired and went to bed. The breakfast was great, waffles, eggs, biscuits, gravy, juices. Staff was kind but there was only ever one attending. Next night after getting back from the day we asked if we could change rooms. Went to the room, the key worked, but the room and sofa were dirtier than our original and the small fridge had broken through the cabinet floor and was sitting at an angle. We told them we would just stay in our old room. When we left I somehow forgot my suitcase. We tried calling all week but because the phones are dead we couldn't call. They did keep it and I was able to get it (thankfully) though they said they were just about to throw it out because no one claimed it. Rough hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Sherry, Runnells

Liked: Staff & service
Good price, friendly staff. Rooms need some TLC
Stayed 2 nights in Mar 2025

8/10 Good

Zakieh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good hotel for 3 stars and the price Is fair Thanks
Stayed 1 night in Apr 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Staff & service, property conditions & facilities
The walls sheets lamps and sofa were stained. Many things were broken.
Stayed 1 night in Mar 2025

2/10 Terrible

Beverly

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
No one was consistent at the deal. The elevator was broke. One lady in the wheelchair couldn’t get down the elevator the police was called because we couldn’t find no one to help. The breakfast staff couldn’t help us. They didn’t have ANY meat for breakfast, nor fruits (but it was free breakfast). My television never worked in my room. This was my worst stay ever. I stayed at this location 5 years ago and it was nothing like this.
Stayed 1 night in Mar 2025

2/10 Terrible

john

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady at the front desk was extremely rude and disrespectful. I will never stay there again
Stayed 1 night in Mar 2025

4/10 Poor

James Alan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over the Years

Our reservation was made months ago and already had a day paid with the cc on file. At check-in, I was informed the reservation had been cancelled. My wife came in with the reservation number and proof of payment and all of a sudden the reservation was found. Once we did get checked in, the room had no remote for the tv so went to get one. I tried the lower the temp in the room to find out the AC unit did not even turn on. We did get repacked and moved but had to go back to get another remote. This is our 5th stay over the past 3 years, the ice machine still does not work on the ground floor. You have to make the trip up to the 3rd floor. The ceiling tiles on ground floor are in the same shape from a year ago. The large "box" has been in the same place in the lobby for over a year. The hallways always has the smell of marijuana. It's really sad to see how the place is maintained.
Stayed 3 nights in Feb 2025

10/10 Excellent

Twarnette

Stayed 1 night in Nov 2024

2/10 Terrible

Chadsity, Houston

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was old and dirty. Not clean. Stuff broke inside the room. Microwave was rusty and dirty. Lighting was flickering. Lights was missing. Walls were stained. Room was stinky. Iron board was broke. Room was overall terrible. I'll never stay there again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Hana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Dawn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible tv didnt work...mildew and mold
Stayed 3 nights in Mar 2025

4/10 Poor

Azizi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs to be updated. The room and hallway smelled like mildew. The door to the room was not working properly with the key card, the employees had to open the door. Everything inside the room was very old and dingy.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is not the best the room I stayed in is so full of dust the bathroom has rust all over it all the vets are rusting and dusting the sofa needs to be clean or taken out the room the shade have all kind of spots and it ripped all up did know if it was blood or not and to tops it off the hotel has an odor from the last time I stayed there the hotel has went down
Stayed 2 nights in Feb 2025

2/10 Terrible

Teniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Hotel management separate the whites from blacks the room was mildew horribly blacks one floor white peoples on another I’m reporting this to the news so they can come see for themselves
Stayed 2 nights in Feb 2025