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Hilton New Orleans/St. Charles Avenue

Property class: 4

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Photo gallery for Hilton New Orleans/St. Charles Avenue

A hotel facade with a prominent "HOTEL" sign, multiple flags, and a "LUKE" theater entrance.
A lobby with marble walls, elevators, a chandelier, and seating area.
A spacious restaurant with high ceilings, chandeliers, and a bar area.
A lobby with a reception desk, seating area, and a large window.
A modern hotel lobby with a three-tiered dessert display, a staircase, and a seating area with a view of the city.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Parking available

Explore the area

View in a map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars Superdome
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for 1 KING BED CORNER ROOM ON ST. CHARLES AVENUE

A hotel room with a bed, a desk with a TV, a chair, and a small table with a lamp.

1 KING BED CORNER ROOM ON ST. CHARLES AVENUE

  • Sleeps 2
  • 1 King Bed

View all photos for 1 KING BED SUITE - LARGEST ROOM FEATURES A

A hotel room with a large bed, a chair, a small table, and a lamp.

1 KING BED SUITE - LARGEST ROOM FEATURES A

  • Sleeps 2
  • 1 King Bed

View all photos for 1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

A hotel room with a large bed, a chair, a small table with a plant, and a lamp.

1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a television, and a large window with curtains.

Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a chair, and a small table with a lamp.

Room, 1 King Bed

8.2 out of 10
Very good
(61 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bathtub

A hotel room with a large bed, a bench, a chair, a desk, and a mirror.

Suite, 1 Bedroom, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a TV, a chair, and a small table with a lamp.

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

A hotel room with two beds, a desk with a chair, a television, and a large window with curtains.

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)

A hotel room with a bed, a nightstand with a lamp, a vase with flowers, and a window with curtains.

Room, 1 King Bed (Accesible, Roll-in Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

A hotel room with two beds, a desk, a TV, and a window with curtains.

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a television, and a small cabinet with toiletries.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

A hotel room with a flat-screen TV, a desk with a lamp, a comfortable armchair, a small side table with a lamp, and a mirror on the wall.

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

A hotel room with a bed, a desk with a TV, a chair, and a small table with a lamp.

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Accesible)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds, Bathtub (Accesible)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

A hotel room with a bed, a nightstand with a lamp, a vase with flowers, and a window with curtains.

Suite, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton New Orleans/St. Charles Avenue

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hilton New Orleans/St. Charles Avenue offers 252 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton New Orleans/St. Charles Avenue. During your stay, you're just a quick walk from Canal Street. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Enjoy Cajun/Creole cuisine while dining at Luke
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Bourbon Street and French Quarter Visitor Center
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton New Orleans/St. Charles Avenue. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
Luke - This restaurant specializes in Cajun/Creole cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing and all the staff I encountered were very friendly
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Ashley R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and quiet rooms
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible room service and food.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location, walking distance to everything. The room was clean. The staff was friendly and we had a great time. Definitely will stay there again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, kind and friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location and the staff was amazing. Very helpful any time of day and super friendly.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly place
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Lauren

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Corley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and my room was super spacious and nice. Would definitely stay again
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Room was clean.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous area!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

M Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to everything
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was friendly and conversational! Enjoyed my lunch at Luke’s. Room was quiet. Liked the large gym.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
Staff was great and we stayed during Mardi Gras! Loved being right on the parade route and close to other places and restaurants.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the trolley, but also loud if you're facing the street. Locations was great for us.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
I loved the staff at the Hilton! From the moment I checked in, with a little glitch that was quickly fixed, I felt welcomed and appreciated. While the property is undergoing some remodeling and the cleanliness of the common areas wasn’t great… the staff’s smiles every day will ensure I come back to this property again.
Stayed 11 nights in Apr 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice. Great location.
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

Jessada

Liked: Cleanliness, property conditions & facilities
Rooms were very simple, common amenities.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Room clean, comfortable, great location, and quiet.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jordan L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff but room was small.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Beautiful property
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Saadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great location!
Stayed 4 nights in Oct 2025