Holiday Inn Metairie New Orleans by IHG

3.0 star property

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Photo gallery for Holiday Inn Metairie New Orleans by IHG

Exterior
Bar (on property)
Exterior
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2261 N Causeway Blvd, Metairie, LA, 70001
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Crescent City Surgical Centre
    ‪2 min walk‬
  • Place, Lakeside Shopping Center
    ‪18 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Metairie New Orleans by IHG

Hotel in Metairie with a 24-hour fitness center and an outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Holiday Inn Metairie New Orleans by IHG offers 205 accommodations with safes and complimentary newspapers. A pillow menu is available. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Metairie hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Metairie New Orleans by IHG. During your stay, you're just a quick walk from Metairie Business District. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy American cuisine while dining at Roundhouse Bar and Grill
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Just a 5-minute drive from Mississippi River and 8 minutes from Caesars Superdome
Holiday Inn Metairie New Orleans by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 12002 square feet (1115 square meters) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Holiday Inn Metairie New Orleans by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Metairie hotel.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.
Roundhouse Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.89 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Roundhouse Bar and Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 12,002 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.89 to 19.00 per person
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Metairie Airport
Holiday Inn Metairie New Orleans Airport
Holiday Inn New Orleans Hotel Metairie Airport
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Holiday Inn Metairie New Orleans Airport Hotel
Holiday Inn New Orleans Airport Hotel
Holiday Inn New Orleans Airport

Holiday Inn Metairie New Orleans by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 392 out of 1000 reviews
Rating 8 - Good. 317 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Jonnella

Travelled with family
Disliked: Cleanliness, amenities
Room was filthy, carpet was nasty damp feeling, room smelled like wet dog, breakfast was horrible., definitely not worth $5 much less the $12 pp they charge Only 2 restaurants' (mom and pop run) within walking distance. I also purchased the add on insurance for $9. I needed to have a medical procedure, so had to cancel, then when I canceled, I got no refund because it had a clause I had to "cancel within 48 hrs of booking"...What the bleep! $220 wasted. We have stayed there many times before, but now never again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline, Memphis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Rooms are neat and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, rooms were cleaned, bar and restaurant on-site. Enjoyed my stay
Stayed 1 night in Nov 2025

8/10 Good

Josh

Business traveller
Liked: Cleanliness
The stay was good and liked my room. I was disappointed breakfeast wasnt included with my room like all the other holiday inns I've stayed. This hotel does not offer complementary breakfast and that's very important to me and my family.
Stayed 1 night in Nov 2025

10/10 Excellent

Christie

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

ANTHONY, Chicago

Business traveller
Liked: Amenities
Great location
Stayed 1 night in Nov 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed one night before moving on to our next location the next day. This hotel is close to the airport near the highway.The staff at the front desk were very friendly, professional and helpful with suggesting eating places nearby. It was easy the following morning for our cab driver to pick us up and get us to our next destination in plenty of time. We did not eat inside this hotel because we decided to venture out but I did notice that there were several people sitting inside the hotel restaurant eating. The pricing for the in-hotel restaurant was very reasonable. One thing I noticed is that although this hotel is an older location, it was very clean. The lobby was spotless and sparkling, there wasn't trash or dust on the floor. They also had fruit water in the lobby that was free for anyone who wanted it - very refreshing! We only had one issue: the TV in our bedroom didn't work and no spare blanket was in the closet. I called the front desk and the shift manager came up to our room. She did all she could to try to make the TV work but was unable to. She was willing to move us to another room but we opted to stay where we were since we had already begun to unpack our things. Our stay was peaceful and the pool was very clean. We will stay here again. It's simplistic and worked for us just fine.
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Liked: Amenities
Pros: Helpful staff, updated lobby, free parking, budget friendly. Cons: Room has significant signs of wear, room smells moldy/like old, wet carpet and shower was lukewarm. Overall: A fine option for a single night stay on a budget, but not for a substantive stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Arsenio

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Oct 2025

10/10 Excellent

Berton, Lafayette

Liked: Cleanliness, amenities, property conditions & facilities
Great accommodations!
Stayed 1 night in Oct 2025

10/10 Excellent

Jamel

Great stay it was very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Stayed 1 night in Oct 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Facilities are adequate. Shower didnt work properly. I did not have breakfast, which is not free; I did have dinner and it wasnt great.
Stayed 2 nights in Oct 2025

8/10 Good

Johnathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, VERY comfortable beds, friendly and helpful staff! Will definitely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the front desk was so sweet, will stay again.
Sacred Grinds is the best coffee ever!!
Stayed 1 night in Oct 2025

8/10 Good

Jason

Liked: Staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Jenene

Disliked: Cleanliness, staff & service, property conditions & facilities
There was bugs in bathroom and Kiara was dismissive about it , i will email corporate my detailed experience
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was very clean. Hotel desk staff were wonderful. Room was clean. Perfect for what we needed.
Stayed 1 night in Oct 2025

8/10 Good

Yasmin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were kind toilet pressure was not good coffee pot did not work and the refrigerator was not cold enough
Stayed 2 nights in Oct 2025

2/10 Terrible

Maria

Travelled with group
Disliked: Property conditions & facilities
This was my first impression with this location, and Unfortunately, it was a bad one. Hotel was short on staff and linen. Therefore my party and I waited about 2 hrs after we had gotten there, around 3:30, after check-in time, to get a key to our room. Staff offered to leave our luggage with them due to our reservations for city activities, but we did not wish to leave pur luggage alone, or potentially loose updates on our check-in. We had to opt to cancel our reservations for city activities. This is very Unfortunate as we only had a day in the city and part of the day was waiting to get a key to our room.
Stayed 1 night in Oct 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, property conditions & facilities
There were roaches in the room
Stayed 1 night in Oct 2025

4/10 Poor

Carly

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heard that there were spiders or rodents in certain other rooms. The extra charge for a breakfast that ended up being served leftover from the previous Buffett, I felt very mislead. Also a little ripped off.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lashonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and communicated throughout stay, gave details on checking in quick n simple
Stayed 1 night in Oct 2025

6/10 Okay

In sook, CLARKSVILLE

Stayed 1 night in Oct 2025