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Holiday Inn Metairie New Orleans by IHG

3.0 star property

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Photo gallery for Holiday Inn Metairie New Orleans by IHG

Exterior
Exterior
Bar (on property)
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2261 N Causeway Blvd, Metairie, LA, 70001
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Serenity Day Spa and Gifts
    ‪18 min walk‬
  • Place, Lakeside Shopping Center
    ‪20 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(21 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Metairie New Orleans by IHG

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Holiday Inn Metairie New Orleans by IHG offers 205 accommodations with safes and complimentary newspapers. A pillow menu is available. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Metairie hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Metairie New Orleans by IHG. During your stay, you'll be within walking distance of Lakeside Shopping Center. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy American cuisine while dining at Roundhouse Bar and Grill
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 5 meeting rooms
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Mississippi River and 8 minutes from Caesars Superdome
Holiday Inn Metairie New Orleans by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Holiday Inn Metairie New Orleans by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Metairie hotel.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.
Roundhouse Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.89 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Roundhouse Bar and Grill

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.89 to 19.00 per person
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Metairie Airport

Holiday Inn Metairie New Orleans Airport

Holiday Inn New Orleans Hotel Metairie Airport

Holiday Inn Metairie New Orleans Airport Hotel Metairie

Holiday Inn Metairie New Orleans Airport Hotel

Holiday Inn New Orleans Airport Hotel

Holiday Inn New Orleans Airport

Holiday Inn Metairie New Orleans by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1004 reviews
Rating 8 - Good. 317 out of 1004 reviews
Rating 6 - Okay. 174 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex

Stayed 1 night in Oct 2025

8/10 Good

June

Liked: Cleanliness
Yes
Stayed 1 night in Jan 2026

6/10 Okay

Janice

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Room was nice. Hotel is old but kept up as best as it can. Carpet is very worn and makes the hotel show its age more. But it was clean. Employees is where it’s at! Over the top! Sweet and accommodating with a smile!! I liked the location. Stores and restaurants close by. Interstate is very close!
Stayed 1 night in Jan 2026

10/10 Excellent

Angelica Sulla de Jesus Silva Souto

Stayed 2 nights in Jan 2026

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Great parking
Stayed 3 nights in Jan 2026

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning did not work the first night. Maintenance fixed it the next morning but then the heater did not work the last night. It was too late for me to call and have them fix as we were packing to leave anyway. The bathroom smelled of raw sewage the first night. No water pressure for shower.
Stayed 2 nights in Jan 2026

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

4/10 Poor

Joe

Travelled with family
Disliked: Amenities
Booked two rooms for family of four. $50 security deposit was required for each person and only partially refunded with no explanation of the charge (no damage was done to either room). In addition, the A/C did not cool properly in one of the rooms . Will not be staying at a Holiday Inn in the future.
Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Stayed 1 night in Jan 2026

10/10 Excellent

ANTHONY, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2026

10/10 Excellent

Dustin

Liked: Cleanliness
Stayed 1 night in Jan 2026

6/10 Okay

Raul

Travelled with family
Liked: Cleanliness, room comfort
Breakfasts extra charge, room was clean and comfortable, i got the suite king bed not as close to the french quarter as seemed to be. Area around the hotel not too safe looking.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lana

Breakfast was delicious and servers were great!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best Customer Service Ever
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very recommend
Stayed 1 night in Dec 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with easy access to I-10. Standard amenities, a little inconsistent on the timing of when they come by and clean the room but it gets done.
Stayed 6 nights in Dec 2025

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Balveen

Stayed 1 night in Dec 2025

10/10 Excellent

Tam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not eat the breakfast, so no ratings.
Stayed 1 night in Dec 2025

4/10 Poor

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Renata

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was excellent! Guest super friendly!! Housekeeping Aggravating!!! Check out at 12pm housekeeping banging on the door at 10:46am! I tell her check out at 12 she tells me 11! I proceeded to call the front desk to ask them what time was check out again and she said 12 so I need back down. Add 11:15 AM here goes another housekeeper. I told her immediately check out is at 12 she says no rush!
Stayed 1 night in Dec 2025

10/10 Excellent

Jamie, Tallahassee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Dec 2025

6/10 Okay

Derek

The desk staff was friendly. I just needed a place to sleep and shower. It could have been cleaner but wasn't too bad. There was a finger nail between the mattress and base but no bugs. The toilet paper is 1 ply. Nothing luxury but it fit my needs. I would have rated this a 4 but I ate breakfast in the restaurant. Wow what awful service. Why do I need to hunt someone down for a plate, then a drink. And then to pay my bill. Put your phone down and help your guests
Stayed 1 night in Dec 2025

10/10 Excellent

drake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Robert

Disliked: Amenities
Came back from dinner and had no heat. Of course had to pack everything up and move to different room. And it was about half the size of my original room and had a bad smell really bad so be it not changing again. And check in took for ever.
Stayed 1 night in Dec 2025