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Maison Métier, in the Unbound Collection by Hyatt

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Lobby
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Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

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546 Carondelet Street, New Orleans, LA, 70130
  • Place, Canal Street
    ‪8 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Place, National World War II Museum
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a small table with chairs, a TV, and a view of the city through large windows.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Studio, 1 King Bed

A hotel room with a bed, a sofa, a chair, a small table, and a lamp.

Luxury Studio, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Studio, 1 King Bed, Corner

Grand Studio, 1 King Bed, Corner

Grand Studio, 1 King Bed, Corner

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Maison Métier, in the Unbound Collection by Hyatt

This smoke-free hotel features a restaurant, a bar/lounge, and valet parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite. Housekeeping is available on request.
Maison Métier, in the Unbound Collection by Hyatt offers 67 accommodations with minibars and safes. Pillowtop beds feature premium bedding. This New Orleans hotel provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Our customers tell us they can't get enough of the helpful staff at Maison Métier, in the Unbound Collection by Hyatt. During your stay, you're just a quick walk from Bourbon Street. Free WiFi in public areas, a free manager's reception, and a restaurant are available.
  • Free WiFi
  • Enjoy French cuisine while dining at Salon Salon
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Bourbon Street and Canal Street
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Maison Métier, in the Unbound Collection by Hyatt. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 5-star New Orleans hotel is smoke free.

The hotel hosts a free manager's reception daily.
Salon Salon - This bar specializes in French cuisine. Open daily.
Onsite venue #3 - This restaurant serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Maison Métier, in the Unbound Collection by Hyatt is listed in the 2020 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 30 to 100 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Salon Salon

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.67 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 100 per person
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Maison Luz Property New Orleans
Maison Luz Property
Maison Luz New Orleans
Maison Luz
Maison Métier
Maison de la Luz
Maison Métier in the Unbound Collection by Hyatt
Maison Métier, in the Unbound Collection by Hyatt Hotel
Maison Métier, in the Unbound Collection by Hyatt New Orleans

Maison Métier, in the Unbound Collection by Hyatt Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 283 out of 311 reviews
Rating 8 - Good. 20 out of 311 reviews
Rating 6 - Okay. 7 out of 311 reviews
Rating 4 - Poor. 0 out of 311 reviews
Rating 2 - Terrible. 1 out of 311 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very helpful staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on our wedding night and the room was absolutely stunning! The staff also made our stay so warm and inviting!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

GWYNNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design. Great location. Loved the property
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful structure, friendly and attentive staff and large and comfortable room and bathroom
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel located in a perfect area to walk to the French Quarter but not have all the crazy at your doorstep. Staff are friendly and helpful. Rooms are large. Great little speakeasy style bar attached to hotel. Highly recommend!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Very special place with that delivers a truly authentic historical experience with all the modern updates.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
attentive, friendly staff and beautiful environment
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was definitely the best part of our stay, the rooms were fine, we had no issues but we were hoping for a little more special decor or something to match the extraordinary prices (though we know Jazz Fest means $$$). For the money we could have stayed at many other high end places-the staff was excellent. Not sure I’d make a special point to return but no major complaints.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Excellent
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Hinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Ashley Marie

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, incredible staff! Couldn’t say enough good things!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Xia Qian

Liked: Cleanliness, staff & service, amenities
Very happy with staying!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Sherita

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is beyond beautiful, and the staff are EXCELLENT. Everyone was kind, attentive, helpful, and professional. This is the best hotel I've every stayed at! My husband and I went for our honeymoon -- it was nice to visit the sites and then stay here in the Business district. It was easy to catch the trolley right down the street.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

GERMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a great place to stay.
Verified review

10/10 Excellent

warren

Liked: Cleanliness, staff & service, amenities
What really stood out during my stay at Maison Métier in New Orleans was the spotless room, the exceptional staff, and the thoughtful amenities. I had a truly great experience
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, friendly staff, good location.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property and the entire team working there. It was such an amazing experience all-around!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Vija

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was a fantastic experience.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Joseph

Very clean. Attentive staff.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautiful rooms.
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our King room was VERY spacious, beautifully appointed and well designed. The ceilings must have been 15’ high. The bed was very comfortable and the room was quiet. The staff (Irish) and (Madonna) were very helpful. The breakfast was lovely including overnight oats, avocado toast, French toast, pancakes and eggs of course, fresh fruit, and coffee. Speaking of coffee, upon request the night before, fresh coffee will be delivered to your door in the AM at the hour you request, a lovely perk. We travel a lot, and Maison Metier makes it into our top five favorite hotels. The interior design is extraordinary, evoking bygone days and a sense of mystery. Care and thought have gone into every detail. Just lovely! I highly recommend this hotel.
The breakfast room
The lounge
More views of the lounge
The lounge
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Yvann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , quiet and inviting. Close to everything...we had a lovely stay and would go back anytime !
Stayed 4 nights in Apr 2024