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Maison St Charles

3.0 star property

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Photo gallery for Maison St Charles

Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Property grounds
Pillow-top beds, in-room safe, desk, laptop workspace
Lunch and dinner served, seafood

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Place, Caesars Superdome
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Honeymoon Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

Maison St Charles

Hotel with an outdoor pool, 6-minute walk to National World War II Museum
An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking.
Maison St Charles offers 130 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the great public transit around Maison St Charles. During your stay, you're just a quick walk from National World War II Museum. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at Mr. Eds Seafood, a seafood restaurant that serves seafood
  • To-go breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to public transportation and the location
  • 6 minutes by foot from National World War II Museum and a 2-minute drive from Ernest N. Morial Convention Center
  • Pets welcome for a fee
Maison St Charles offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Maison St Charles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 286 out of 542 reviews
Rating 8 - Good. 120 out of 542 reviews
Rating 6 - Okay. 69 out of 542 reviews
Rating 4 - Poor. 32 out of 542 reviews
Rating 2 - Terrible. 35 out of 542 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Avivit

Liked: Cleanliness
Disliked: Amenities
The room was clean.
Stayed 3 nights in Oct 2025

8/10 Good

Princets

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
Courteous staff and convenient parking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Krystle, Syracuse

Very friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities
The site is lovely! It feels as though you are visiting a high end townhome community.
View from our balcony
Another courtyard
Entrance to breakfast area and courtyard.
Stayed 4 nights in Oct 2025

6/10 Okay

Christine

Liked: Cleanliness
Disliked: Staff & service
The room was clean, though clearly this is an aged property. The bed was nice and sleep quality great, but overall we were quite unimpressed with the staff who treated us as being inconvenient to their personal conversations. Requests for extra bedding and towels went unfulfilled and for the first 3 of 5 days nobody came to clean the room. All in all, would not stay there again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

2/10 Terrible

Sivon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute worst experience ever! We booked the executive suite to suprise my mom for her birthday and we called weeks in advance to ask about decorating,checking in early and also there is a dark creepy executive room and a executive room thats bright and vibrant! They ensured us that we would have the light room and check in at 12. We only booked contingent on these promises. Needless to say they didnt check us in early and when they checked us in it was in the dark creepy room! The young lady admitted to the manager that she remembered talking to us and admitted that she promised us all those things andthey still didnt make it right! He staying in the lobby waiting on a room from 1pm till after 5!!! We didnt get checked in until after 5 and the room looked nothing like the pictures!! Definitely got catfished!! No phone,no wifi in the room and the tv didnt work! And maintenance couldnt fix it! Definitely the worst experience ever!!
Stayed 1 night in Oct 2025

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Marly Tessha

Travelled with group
Liked: Cleanliness, staff & service
No breakfast included
Stayed 4 nights in Oct 2025

8/10 Good

William G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel
Stayed 4 nights in Oct 2025

8/10 Good

Mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Comfortable bed
Stayed 2 nights in Oct 2025

10/10 Excellent

Verneva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property was so kind and helpful. We felt welcomed and well taken care of. Breakfast had so much to choose from and tasted fresh and delicious. Thank you for making our stay memorable. Will definitely come back here in the future.
Stayed 3 nights in Oct 2025

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
AC good didnt eat breakfast
Stayed 1 night in Oct 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was clean and comfortable. They did not have extra bedding for the pull out couch. The bathroom doors did not lock. The tub had no faucet for water so you would have to use the shower head to fill the tub. The staff was very friendly and helpful. The pool was clean and hot tub very enjoyable. Overall good stay but some updating could be nice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher R

Liked: Cleanliness
Stayed 5 nights in Oct 2025

6/10 Okay

Zhiming

Stayed 1 night in Oct 2025

6/10 Okay

Randy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Mayowa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

MARVIN

Travelled with family
EVERYTHING WAS GOOD
Stayed 4 nights in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lil Place

Very friendly staff, cool place & with in walking distance of a lot of food, entertainment & businesses.
Stayed 1 night in Oct 2025

8/10 Good

Ashley

Travelled with group
Liked: Staff & service

If I was Keith Lee I’d give it a 6/10

Overall the place was clean. STAFF SUPER FRIENDLY!!! but pictures are misleading a little. We did ask for turn down services, came back after being gone for hours, and the room was not cleaned. We asked for more towels… I even went to the front desk and they said someone will bring them to the room. We never got them. The location was awesome tons of food places around the area. We thought the neighborhood was sketchy, but actually safe and nice around. We did not partake in the pool or breakfast, but it looked clean and delicious.
Stayed 3 nights in Oct 2025

6/10 Okay

Justin, Benton

Travelled with family
Liked: Staff & service
Maison St Charles has potential, but is long overdue per repairs to facilities. The staff is friendly and accommodating as best they can. Still, the property is in a great location near the trolley and Mr Ed’s Seafood is a great corner restaurant.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place, felt almost like a townhome.
Stayed 1 night in Oct 2025