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Maison St Charles

3.0 star property

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Photo gallery for Maison St Charles

Exterior
Property grounds
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Lunch and dinner served, seafood

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Place, Caesars Superdome
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Honeymoon Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior
Sonesta ES Suites New Orleans Convention Center
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 2,986 reviews
The price is €89
includes taxes & fees
31 Mar - 1 Apr
Sonesta ES Suites New Orleans Convention Center

About this property

Maison St Charles

An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking.
Maison St Charles offers 130 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the great public transit around Maison St Charles. During your stay, you're just a quick walk from Magazine Street. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at Mr. Eds Seafood, a seafood restaurant that serves seafood
  • To-go breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by foot from National World War II Museum and a 2-minute drive from Ernest N. Morial Convention Center
  • Pets welcome for a fee
Maison St Charles offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Maison St Charles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 332 out of 632 reviews
Rating 8 - Good. 140 out of 632 reviews
Rating 6 - Okay. 82 out of 632 reviews
Rating 4 - Poor. 39 out of 632 reviews
Rating 2 - Terrible. 39 out of 632 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Rachel

Stayed 1 night in Dec 2025

8/10 Good

Sherry

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Sherry

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Stayed 9 nights in Dec 2025

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities
Comfortable enough, reasonably clean. Shower was only lukewarm. Front desk staff said they'd send someone to check it out, never did. Thin blanket on bed; asked for a second blanket three times, never got one.
Stayed 5 nights in Dec 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities
everyone was extremely kind and helpful, clean, comfortable beds
Stayed 1 night in Dec 2025

6/10 Okay

Stephen

Computer was down when I checked in. Long wait Bathtub curved bottom no grab bar. I would not stay again for that reason
Stayed 5 nights in Dec 2025

6/10 Okay

John

Business traveller
Liked: Room comfort
Stayed 6 nights in Dec 2025

10/10 Excellent

Alison, Lolo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and comfortable. The staff was so friendly and accommodating. The hot tub was a really nice bonus!
Stayed 2 nights in Dec 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Sabber

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
clean room and nice staff
Stayed 2 nights in Dec 2025

10/10 Excellent

ERICA, Baton Rouge

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy. Room was clean and spacious. Plenty of towels. Microwave and Fridge were clean. And bed was clean and very comfortable. Minimal noise so I got some great sleep.
Stayed 1 night in Dec 2025

8/10 Good

Key

Good
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was accommodating and friendly but not obtrusive. Room was very nice- no coffee in room but everything else was there. Perfect location- St Charles street car is literally outside the front door. Lots of great restaurants in walking distance and very nice on-site breakfast.They would be my Go To place to stay in NOLA.
Stayed 7 nights in Dec 2025

6/10 Okay

Toni

Stayed 2 nights in Nov 2025

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities
Staff was very nice, room had some issues (tv wasn’t plugged in and was quite difficult to plug in, broken outlets by bed, bathroom door wouldn’t shut) but the bed was comfortable and it’s a really great for the price.
Stayed 1 night in Dec 2025

8/10 Good

Charlesse, Gonzales

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Nov 2025

6/10 Okay

Lisa

Room was good condition. Bathroom fair.
Stayed 2 nights in Nov 2025

6/10 Okay

Terry

Travelled with family
The room was okay. Very average. The beds are high for seniors to get into. Our sink drain was clogged and we reported it. Someone came and worked for awhile and said it was all good now. After he left it was just the same. Still clogged. Our heating worked but when it shut off the air conditioner would cut on. Someone came and looked at it and moved the temperature and said it was gonna work now. It also was the same after he left. Its a good price and thats about all I can say about this hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
I LOVE this special, hidden gem. Clean and fresh rooms, lovely staff ( shout out to the security ) and so peaceful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin, MENOMONEE FALLS

Stayed 3 nights in Dec 2025

2/10 Terrible

Carroll

Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Courteous staff!
Stayed 1 night in Dec 2025

6/10 Okay

Letavius

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our shower curtain had a stain on it. I talked to the guy and house keeping and showed it to them and they never came back to change it out.
Stayed 2 nights in Dec 2025