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Roami at St. Helene

2.0 star property

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Photo gallery for Roami at St. Helene

Adjacent Two Bed Two Bath Apartment, Balcony | Terrace/patio
Outdoor pool
Standard Studio
Lobby sitting area
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
508 Chartres St, New Orleans, LA, 70130
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Jackson Square
    ‪3 min walk‬
  • Place, Mardi Gras
    ‪3 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Basic Studio

Free WiFi, bed sheets

Basic Studio

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for City Studio

Free WiFi, bed sheets

City Studio

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Adjacent Two Bed Two Bath Apartment

Free WiFi, bed sheets

Adjacent Two Bed Two Bath Apartment

  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Adjacent Two Bed Two Bath Apartment, Balcony

Free WiFi, bed sheets

Adjacent Two Bed Two Bath Apartment, Balcony

  • City view
  • 39 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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4.2 out of 5, Very good, 2,272 reviews
The price is €81
includes taxes & fees
21 Jun - 22 Jun
Dauphine Orleans Hotel

About this property

Roami at St. Helene

This smoke-free hotel features an outdoor pool and a 24-hour front desk.
Air-conditioned accommodations at Roami at St. Helene offer coffee/tea makers and hair dryers. 32-inch Smart televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Recreational amenities at the hotel include an outdoor pool.
During your stay at Roami at St. Helene, you're just a quick walk from Bourbon Street. You'll find features like an outdoor pool.
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Steps from Royal Street and 3 minutes by foot from Bourbon Street
Roami at St. Helene offers its guests an outdoor pool. The front desk is open around the clock.

This New Orleans hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 22

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 25-XSTR-20402
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Roami at St. Helene Apartment

Roami at St. Helene New Orleans

Roami at St. Helene Apartment New Orleans

Roami at St. Helene Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 30 out of 85 reviews
Rating 8 - Good. 14 out of 85 reviews
Rating 6 - Okay. 19 out of 85 reviews
Rating 4 - Poor. 11 out of 85 reviews
Rating 2 - Terrible. 11 out of 85 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

German

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Could not open building door upon arrival, we were given the wrong codes. The room was dirty; there was a corner that had a lump of accumulated dirt, there were cobwebs. There was no staff, No one was ever around; only one towel for a 5 day stay. There was one packet of microwave able popcorn but no microwave. There were two packets of coffee but no filter. On our third night , we made an initial call at 5:30 pm because the heat was not working, called again at 8:30. A handyman came at 10:30, with a fan! He was told something was wrong with the air conditioner. A sweet person who said he just began his shift and didn’t know anything about the heating system. Fortunately we were able to get it to work after figuring out the instructions and tricks. You can’t make this up! We paid extra for a balcony and the table was filthy and one of the two flimsy chairs was torn. The bed took most of the space up and you had to squeeze through to get to the sides. And our 4th day, there was “poop” on the balcony..:have no idea where it came from. The customer service reps were polite (in the Philippines) but had a fixed script and never deviated. What a horrible place!
Dirty walls
Cow webs in the ceiling
Something like dog poop
Stayed 5 nights in Feb 2026

10/10 Excellent

Sandra

Stayed 3 nights in Jan 2026

2/10 Terrible

jacqueline

Stayed 3 nights in Jan 2026

10/10 Excellent

Jeannene

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The balcony was worth every single dime spent! Stayed in room 302. Will stay again.
Stayed 3 nights in Jan 2026

6/10 Okay

Lebaron

Stayed 3 nights in Dec 2025

4/10 Poor

Leslie

They over communicate to get you to agree to their fee’s or by a damage waiver, then it’s hard to get help when you need it. They sent clear check in, instructions, however the entry codes didn’t work for anyone, not just my room. It took a little bit, but we finally got inside to a nasty room, with half a roll of toilet paper.
Stayed 2 nights in Nov 2025

4/10 Poor

Shannon

Stayed 3 nights in Nov 2025

4/10 Poor

Mark

Liked: Cleanliness
Stayed 4 nights in Oct 2025

2/10 Terrible

Sofia

Stayed 5 nights in Sep 2025

8/10 Good

Parish

Travelled with partner
Well the fact you have to call the main office that’s in another state to fix the smallest issue,, and hopefully it get taken care of soon enough,,And there is a smell in the lobby,,not very like able.
Stayed 3 nights in Sep 2025

10/10 Excellent

William, Miami Gardens

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I truly enjoyed my stay. Definitely would come back
Stayed 3 nights in Aug 2025

10/10 Excellent

Kortny

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sierra

Liked: Cleanliness, amenities, property conditions & facilities
I will be staying here again if the prices are agreeable!! Walls are paper thin though.. yes, people will hear you have sex.. they will hear you cough… laugh…
Stayed 5 nights in Aug 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best location in the French Quarter, easy walking distance to everything.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark Yroll Ang

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at Roami. It was worth the trip to New Orleans.
Stayed 2 nights in Aug 2025

2/10 Terrible

Brandie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location was amazing. But the hotel smelt horrible. You can hear the neighbors through the wall.
Stayed 3 nights in Aug 2025

6/10 Okay

Michel

Travelled with group
Liked: Property conditions & facilities
bed was ok no grocery stores nearby
Stayed 1 night in Jul 2025

10/10 Excellent

Whit

Liked: Cleanliness, room comfort
Neighbor was very loud and easy to hear and certain electrical devices were faulty. (Lamps etc)
Stayed 4 nights in Jul 2025

10/10 Excellent

Cristina

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

GEORGE

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t what we expected from the photos Very small so would not consider this an apartment as advertised Did not receive entry code until we arrived and had to call, so we stood outside for 15 minutes or more trying to get someone on the phone to get a code to enter the property. Floors were dirty definitely haven’t been vacuumed or swept
Stayed 2 nights in Jul 2025

4/10 Poor

Sally

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location is great. But it was noisy. You can hear everything from the room next door even conversations. Boogers on the wall. Not very clean at all. Construction noise at 7am
Stayed 5 nights in Jul 2025

6/10 Okay

Tamara

Positives - great location. Easy to walk to everything Negative - bathroom has mold all over. Use bleach or something to properly clean.
Stayed 1 night in Jul 2025

6/10 Okay

Catherine

Liked: Room comfort

Plain

Light did not work in the bathroom and sink plug was broken. We arrived after 10pm so couldn't advise management until the next day. They didn't reply. On the plus side it is near enough to Bourbon street but far enough not to be noisy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sigmund

Stayed 4 nights in Jun 2025

6/10 Okay

Angel

Travelled with group
Disliked: Property conditions & facilities
Although the establishment was able to make some much needed fixing, it didn’t start off that way. We had flies, fruit flies, and food in our suite. It was very uncomfortable. When we said we’d leave and go elsewhere is when the staff came in and did what was needed. We received new bedding, but we had to clean up the dead flies ourselves. The floors weren’t swept or mopped. I’m willing to give the establishment another chance in hopes that what we experienced was just a one time thing, but customer service was great at assisting us for the most part.
Stayed 3 nights in Jun 2025