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Sleep Inn & Suites Metairie - New Orleans West

2.5 star property

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Photo gallery for Sleep Inn & Suites Metairie - New Orleans West

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Free daily buffet breakfast
Lobby
Exterior
Fitness facility

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
4601 North I-10 Service Road, GPS: 4601 Utica St, Metairie, LA, 70006
  • Place, Clearview Mall
    ‪2 min walk‬
  • Place, Tulane Lakeside Hospital for Women and Children
    ‪6 min walk‬
  • Place, East Jefferson General Hospital
    ‪16 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sleep Inn & Suites Metairie - New Orleans West

A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sleep Inn & Suites Metairie - New Orleans West offers 70 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Metairie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sleep Inn & Suites Metairie - New Orleans West. During your stay, you're just a quick walk from Clearview Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 8 minutes by foot from Clearview Mall and a 4-minute drive from Lakeside Shopping Center
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sleep Inn & Suites Metairie - New Orleans West. Free self parking is available.

This Metairie hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to use GPS devices to locate the property must note that these devices are providing incorrect directions when the property's address, 4601 North I-10 Service Road, is used. Guests are advised instead to use 4601 Utica Street Metairie, La 70006.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Metairie
Sleep Inn Metairie
Sleep Inn Metairie Hotel
Sleep Inn & Suites Metairie Hotel
Sleep Inn & Suites Metairie Metairie
Sleep Inn & Suites Metairie Hotel Metairie

Sleep Inn & Suites Metairie - New Orleans West Reviews

Reviews

6.6
Rating 10 - Excellent. 299 out of 1007 reviews
Rating 8 - Good. 193 out of 1007 reviews
Rating 6 - Okay. 162 out of 1007 reviews
Rating 4 - Poor. 153 out of 1007 reviews
Rating 2 - Terrible. 200 out of 1007 reviews

6.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Chris

Stayed 1 night in Jan 2026

4/10 Poor

MARK

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet was stained and dirty. The phone wasn't connected. The TV stand was broken, so it was propped up.
Stayed 1 night in Jan 2026

10/10 Excellent

Treopia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy.
Stayed 1 night in Jan 2026

2/10 Terrible

Edy

Stayed 1 night in Jan 2026

4/10 Poor

Melissa

Travelled with family
Liked: Cleanliness, staff & service
The staff was wonderful, however the minute we got off the elevator for our floor it smelled like smoke (weed). Once we got into our room it was OK until around 11PM when the smell became terrible! I ended up stuffing a towel under the door to help with the smell. My kids woke up with headaches and burning noses. I informed the front desk when we left for the day and she said she would let her manager know. When we returned that night (2 night stay) the minute we got off the elevator I could smell it again. I went down to the lobby and informed the evening desk clerk who was sympathetic and offered us a new room which we took.
Stayed 2 nights in Dec 2025

2/10 Terrible

Bairon

Stayed 1 night in Dec 2025

2/10 Terrible

Misty

Disliked: Cleanliness, amenities
The room and building were quite gross. Fridge didn’t work properly, smoke detector was hanging off the wall, rust on the tub, door handles missing from drawers.
Stayed 4 nights in Dec 2025

10/10 Excellent

John

great staff
Stayed 1 night in Dec 2025

10/10 Excellent

John lewis

Stayed 1 night in Dec 2025

8/10 Good

Chris

Liked: Cleanliness, amenities
Ok
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Stayed 1 night in Dec 2025

2/10 Terrible

Emmett

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Smelt like weed and very unclean 2 out of 10. Front desk staff was super nice!
Stayed 2 nights in Dec 2025

10/10 Excellent

Cece

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great customer service by Janelle and Cindy
Stayed 2 nights in Dec 2025

10/10 Excellent

Ayana

Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 1 night in Nov 2025

10/10 Excellent

kaitlyn

Stayed 1 night in Nov 2025

10/10 Excellent

Tucker

Polite staff
Stayed 1 night in Nov 2025

6/10 Okay

Erica

Liked: Staff & service
Front desk staff were nice but I did not like my room old and tub was gross. 1 night stay
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Liked: Cleanliness
You get what you pay for. The price was good, the room was adequate. The bathroom sink didn’t have a stopper and I about sliced my thumb open on the metal holder when closing the shower curtain. It was a good price and the location close to the freeway was nice.
Stayed 2 nights in Nov 2025

6/10 Okay

Heather

Business traveller
There were not shops nearby. The room was old and the bathroom fixtures were rusty. The bathtub had satins and the shower head needed to be cleaned. There was also chips on the furniture.
Stayed 2 nights in Nov 2025

8/10 Good

chad

Business traveller
Liked: Cleanliness, staff & service, amenities
Iron needed to be replaced, but other than that the room was clean and presentable.
Stayed 1 night in Nov 2025

10/10 Excellent

chad

Business traveller
Liked: Cleanliness, staff & service, amenities
The scene in the rooms are slightly dated but very clean and smells fresh.
Stayed 1 night in Nov 2025

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness
Room was clean. Breakfast was pretty good. Property just a short drive to New Orleans
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Nice clean freindly
Stayed 3 nights in Oct 2025

6/10 Okay

Patrick

Stayed 2 nights in Oct 2025