Sleep Inn & Suites Metairie

2.5 star property

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Photo gallery for Sleep Inn & Suites Metairie

Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed)
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior
Cleanliness standards
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included
  • Parking included
  • 24/7 front desk

Explore the area

Map
4601 North I-10 Service Road, GPS: 4601 Utica St, Metairie, LA, 70006
  • Clearview Mall
    ‪8 min walk‬
  • Lakeside Shopping Center
    ‪4 min drive‬
  • Caesars Superdome
    ‪11 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪10 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sleep Inn & Suites Metairie

Hotel with free breakfast, a quick walk to Clearview Mall
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sleep Inn & Suites Metairie offers 70 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Metairie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sleep Inn & Suites Metairie. During your stay, you're just a quick walk from Clearview Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 8 minutes by foot from Clearview Mall and a 4-minute drive from Lakeside Shopping Center
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sleep Inn & Suites Metairie. Free self parking is available.

This Metairie hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to use GPS devices to locate the property must note that these devices are providing incorrect directions when the property's address, 4601 North I-10 Service Road, is used. Guests are advised instead to use 4601 Utica Street Metairie, La 70006.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Metairie
Sleep Inn Metairie
Sleep Inn Metairie Hotel
Sleep Inn & Suites Metairie Hotel
Sleep Inn & Suites Metairie Metairie
Sleep Inn & Suites Metairie Hotel Metairie

Sleep Inn & Suites Metairie Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 333 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 144 out of 1003 reviews
Rating 2 - Terrible. 169 out of 1003 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Loretta

Stayed 2 nights in Jan 2025

4/10 Poor

ISAAC M

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Could be better

The phone in the rooms were inoperative. Clerk had to turn on our tvs because setup was defective. Tub faucet was leaking at handle. Shower head had cut metal cover (picture
Stayed 1 night in Jan 2025

10/10 Excellent

Atiq

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is good
Stayed 1 night in Jan 2025

4/10 Poor

micheal

Liked: Staff & service
The bed frame had sharp metal sticking out beyond the mattress that cut my leg.
Stayed 1 night in Jan 2025

2/10 Terrible

Bryant

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is listed as a non-smoking hotel but is clearly a smoking hotel. You can smell cigarettes on every floor and the smoke detector was removed from my room. The halls reek of marijuana and they have automatic aroma dispensers mounted on the wall to try and combat the smell.
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Liked: Amenities
Decent clean hotel. The people at the desk were friendly & helpful!!
Stayed 2 nights in Jan 2025

2/10 Terrible

Bryant

The room was not what I was promised. After the purchase the itinerary showed a different room. I tried to get the correct room when I got to the hotel but the front desk clerk would only let me downgrade further at the same price. The entire 5th floor was smothering by cigarette smoke and marijuana. The Hotel is obviously a full smoking hotel but is advertised as a non-smoking hotel. Terrible!
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Stayed 4 nights in Dec 2024

2/10 Terrible

Deborah

Stayed 2 nights in Nov 2024

10/10 Excellent

Darwin

Stayed 1 night in Dec 2024

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

CHERYL, LENA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
TV had a black band across picture. Host was helpful and changed into a new room. That tv would not hook to internet service. Had to get service desk to come up again and use the TV remote they keep downstairs to change input to HDMI2. Was able to get channels until we turned tv off, then once again couldn’t hook to internet service. Breakfast was good. Not enough chairs. Two chairs per table and other families pulled those to their table and left three tables without chairs.!only had a few tables to start with. Ice machine out of service down stairs. Card reader services down on vending machines. Had to use cash. $3 for a 16 oz coke. Easy check out.

4/10 Poor

Manuel

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Gave us the wrong room at first that was messy. When we got the proper room, I got bit and there was a lot of hair everywhere. Sheets also smelt unclean. Bathroom did not have ventilation and bath sink would was leaky
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Drippy faucet and small pillows
Stayed 1 night in Dec 2024

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Furniture, carpet, door seals, and bathrooms need renovation.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2024

2/10 Terrible

Nancy

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom tub was rusty, part of the caulking was gone, sink was rusty. Room had a musty, damp odor. Linens had a terrible smell.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Just okay
Stayed 2 nights in Nov 2024

8/10 Good

Philemon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Tomas

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Dirty halls and cockroaches in room
Stayed 1 night in Dec 2024

10/10 Excellent

Philemon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice.i had a good stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Rudy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was good
Stayed 1 night in Dec 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre Cruise Stay

We had stayed at this hotel prior to 2020 pre cruise and it was perfect for one night. Decided to stay again because of the price of hotels in New Orleans. The hotel parking is very limited. We knew this before booking. We arrived early enough to secure a spot with plenty of lighting. We were upgraded to a suite, thank you, but it really was not necessary and we we really were not impressed. The door to the room had about 1/2" gap all around, not sure what caused that. The shower curtain was too small. Water sprayed out on the bathroom floor. There was a whirlpool tub, but we didn't try that. It was a little tricky to get the water temperature regulated. Free breakfast was decent with the usual waffles, scrambled eggs , cereals. yogurt, etc. The juices were not cold and there was no ice available. Would we stay again? Possibly, if it means I don't have to spend $200 a night for a room.
Stayed 1 night in Dec 2024