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Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Terrace/patio
Exterior
Point of interest
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Julia Street Cruise Terminal
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Sonesta ES Suites New Orleans Downtown
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 1,862 reviews
The price is €71
includes taxes & fees
21 Dec - 22 Dec
Sonesta ES Suites New Orleans Downtown

About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with free breakfast, 6-minute walk to National World War II Museum
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Weekly housekeeping is available.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Sonesta ES Suites New Orleans Convention Center. During your stay, you're just a quick walk from National World War II Museum. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests like the accommodations for the comfy beds, spaciousness, and overall comfort
  • Just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from National World War II Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites New Orleans Convention Center offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly Sonesta ES Suites New Orleans Convention Center also features barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Handrails in stairways (77 centimetre high)
  • Lever door handles
  • Lift (105 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1642 out of 2850 reviews
Rating 8 - Good. 668 out of 2850 reviews
Rating 6 - Okay. 298 out of 2850 reviews
Rating 4 - Poor. 109 out of 2850 reviews
Rating 2 - Terrible. 133 out of 2850 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly . The room was very clean and comfortable. Very quiet at night loved would recommend it to anyone
Stayed 2 nights in Sep 2025

10/10 Excellent

Lawrence, Windcrest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Sonesta in every city I have used them. Always great service, great breakfast and always very clean.
Stayed 2 nights in Sep 2025

6/10 Okay

Russell

Liked: Room comfort
Disliked: Cleanliness, staff & service
Only problem, we asked for room service and the iron board was put back up but everything else was left the way we left the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Will stay again.
Stayed 3 nights in Sep 2025

6/10 Okay

Nastassia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice property great breakfast, but we ask for some bath towels @7am at the front desk,and didn't receive them maybe they forgot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daphny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Latrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Debbie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Will be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Pickleball courts, basketball court and pool. Many restaurants within walking distance.
Stayed 1 night in Sep 2025

6/10 Okay

Angelica

Was ok
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price.
Stayed 2 nights in Sep 2025

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rashae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true suite experience with ample kitchen amenities. TV in living room and bedroom. Bathroom super clean with convenient bath products. Very quiet. Comfortable bed. Everything one would like in an overnight stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Kymara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an unexpected day trip in New Orleans because i was unable to board my cruise. I expressed this to Kent at the front desk after he kindly greeted me & simply asked how my day was going. it was terrible but after talking to him my mood shifted. he was extremely sympathetic to my situation & provided a over & beyond experience ! he made sure i was knowledgeable about all of the resources there for me during my stay and had no problem answering any questions i had. The
Stayed 1 night in Sep 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. The pool was a great feature. The staff starting with Ken at check-in was amazing. Als sierra at check in was great as well! Also, the gentleman that kept stocking towels and helped us with another issue. I don't remember his name but he was going to community college in Mississippi. Great hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!
Stayed 4 nights in Sep 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Staff & service, amenities
The room was very spacious and clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at the attitude of all the staff, from the desk to the breakfast servers. The room was clean and spacious. I loved the corner location and the view. Recommended 100%
Stayed 1 night in Sep 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Stayed 4 nights in Sep 2025

10/10 Excellent

Shaoyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and perfect location.
Stayed 3 nights in Sep 2025