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Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Point of interest
Terrace/patio
Exterior
Lobby

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

Map
345 St Joseph St., New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • Canal Street
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (One Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta ES Suites New Orleans Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (1456)
The price is €101
for 1 room
includes taxes & fees
15 Aug - 16 Aug
Sonesta ES Suites New Orleans Downtown

About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with free breakfast, a short walk to National World War II Museum
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Weekly housekeeping is available.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Sonesta ES Suites New Orleans Convention Center. During your stay, you're just a quick walk from National World War II Museum. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests like the accommodations for the comfy beds, spaciousness, and overall comfort
  • Just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from National World War II Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites New Orleans Convention Center offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly Sonesta ES Suites New Orleans Convention Center also features barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Handrails in stairways (77 centimetre high)
  • Lever door handles
  • Lift (105 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1480 out of 2586 reviews
Rating 8 - Good. 620 out of 2586 reviews
Rating 6 - Okay. 264 out of 2586 reviews
Rating 4 - Poor. 101 out of 2586 reviews
Rating 2 - Terrible. 121 out of 2586 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Wish it had been better

The staff — OUTSTANDING! The room — not so much. It was difficult to regulate the air-conditioning (too hot or too cold), not enough linens, no blow dryer, not enough paper products, housekeeping only if requested 24-hours in advance, and most disappointing, the sofa bed was nearly unusable as the mattress was thin and way past its date of expiration. Breakfast was passable and the location is good for long walks to the French Quarter. Based on the extraordinary quality of the staff, we had hoped for a better experience.
Stayed 6 nights in Apr 2025

10/10 Excellent

LeAnne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property! Lots of outdoor seating to have coffee or relax with friends. Lots of plants in the outdoor courtyard made the place very inviting.
Stayed 1 night in Apr 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Ana Sofia

Liked: Staff & service
The hotel is in a good location, we had a 2 bedroom suite, very spacious and bed was comfortable. However the smell in the room wasn’t very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Stayed 1 night in Apr 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Zachariah

Travelled with family
Liked: Staff & service, property conditions & facilities
Location and friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Shandyra

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

6/10 Okay

Kim, Staten Island

Travelled with family and small children
Liked: Staff & service
I was surprised by how dated the property is for a Sonesta property. The shower leaked, ceiling fans were missing the cord to turn them off, the carpet was worn. However, the front desk staff was pleasant and helpful and the surrounding area was full of restaurants, galleries, and the WWII museum.
Stayed 5 nights in Apr 2025

8/10 Good

Maria Fernanda

Travelled with group
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Janell

Stayed 1 night in Apr 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within the Warehouse District (working to become the Arts District), the hotel is located a few blocks from the World War II museum, the Convention Center and access to the buses, trolleys and hop on hop off rides.
Stayed 8 nights in Apr 2025

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They told us if we paid 100 we could check in early got there and was able to check in until 30 before reg check in. Valet parking messed with truck when in their possession with radio and seat.
Stayed 1 night in Apr 2025

2/10 Terrible

Warfield

Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Pablo Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Arielle

Travelled with group
Disliked: Cleanliness
About a 25-minute walk from Bourbon street which we didn't mind because we expected to walk. Streetcars were also an option. The property was a bit outdated. The carpet was run down and it wasn't the cleanest. The curtains were stained. The bathtub had debris in it. Bathtub would not drain properly which resulted in water pooling at our feet during showers. We appreciated having breakfast available and access to a pool.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Sebastien

Stayed 6 nights in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice, clean. Staff is great. Courtyard is very nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

CONNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for long weekends and longer stays

This hotel was convenient to where we needed to be in New Orleans. The hotel staff were very friendly and helpful. The rates were good, and had decent offerings for breakfast which is always a plus! The rooms were spacious. Our room had a small kitchenette (includes microwave, fridge, small stove, and coffee maker). We found having a fridge and microwave to be extremely useful during our stay. The bathroom was a little small but functional. Our bed was a little bit on the softer side but that's just a preference. Overall it was a nice room with useful equipment, and easy for us to get around.
Stayed 3 nights in Apr 2025

8/10 Good

Schuyler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great stay. We had some leak issues during an intense thunderstorm and they moved us right away, no questions asked. Some furniture is a bit scuffed up, probably due to the pet friendliness of the hotel (which we didn’t mind!) but the courtyard was lovely, breakfast was delicious, and the staff was kind. We also loved the area—great restaurants within a few minutes walk, calmer than the French Quarter which can get overwhelming and close to the Garden District. Would recommend and would definitely stay again!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael Zygmunt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, good breakfast and great location
Stayed 6 nights in Apr 2025