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Sonesta ES Suites New Orleans Downtown

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Downtown

1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
Point of interest
1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪6 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Two Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds (Two Bedroom)

8.6 out of 10
Excellent
(7 reviews)
  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Penthouse, Multiple Beds (Two Kings)

1 bedroom, premium bedding, desk, laptop workspace

Penthouse, Multiple Beds (Two Kings)

10.0 out of 10
Exceptional
(1 review)
  • 106 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 86 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Penthouse, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Penthouse, 2 Queen Beds

  • 95 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Two Bedroom King Beds)

1 bedroom, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom King Beds)

9.4 out of 10
Exceptional
(24 reviews)
  • 76 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Queen Bed (One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed (One Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

1 bedroom, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Efficiency)

Fridge, microwave, stovetop, coffee/tea maker

Studio Suite, 1 King Bed (Efficiency)

8.4 out of 10
Very good
(125 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (One Bedroom Suite - King)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed (One Bedroom Suite - King)

8.8 out of 10
Excellent
(34 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, Multiple Beds

7.4 out of 10
Good
(25 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds

8.2 out of 10
Very good
(33 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

1 bedroom, premium bedding, desk, laptop workspace

Deluxe Room, Multiple Beds

8.6 out of 10
Excellent
(14 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds

Fridge, microwave, stovetop, coffee/tea maker

Deluxe Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites New Orleans Downtown

A fitness center, valet parking, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Sonesta ES Suites New Orleans Downtown gets good marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a gym, and a business center are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Amenities include a business center, convenience store, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Canal Street and 8 minutes by foot from Bourbon Street
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Sonesta ES Suites New Orleans Downtown also features a fitness center, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 47 per night)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 47 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1042 out of 2075 reviews
Rating 8 - Good. 527 out of 2075 reviews
Rating 6 - Okay. 230 out of 2075 reviews
Rating 4 - Poor. 115 out of 2075 reviews
Rating 2 - Terrible. 161 out of 2075 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Courtney

Stayed 1 night in Dec 2025

6/10 Okay

Shyler

Check-in was delayed by hours due to no water in the hotel. 2 days later water was leaking down from the ceiling into the closet. Overall it’s a bit shabby. The manager was great to work with and very accommodating.
Stayed 4 nights in Dec 2025

8/10 Good

Shivam

Business traveller
Liked: Cleanliness, staff & service, amenities
We stayed there for around six days, and the rooms were good. The only issue occurred on the night of check-in, when we were asked to stay at another hotel that was about a 10-minute walk away, which was quite inconvenient, especially at 1:00 a.m. after a long journey and while carrying luggage. Had this been communicated in advance via email or phone, it would not have been a major concern. Overall, the stay experience was good.
Stayed 6 nights in Dec 2025

10/10 Excellent

John

Stayed 4 nights in Dec 2025

10/10 Excellent

Astan

Stayed 5 nights in Dec 2025

6/10 Okay

Ijazz

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Sonesta New Orleans and was very disappointed with the lack of hospitality and communication throughout my visit. At check-in, the front desk associate was impersonal and dismissive despite the desk not being busy. Every question I asked was met with, “Everything you need to know is on the paper.” This statement was inaccurate, as several important policies were not included. The following morning (December 21st), I came down for breakfast and was not greeted by either the front desk associate or the security guard. I had to say “Good morning” twice before receiving any response. I reported a broken microwave in my suite and maintenance responded promptly. However, when I later called the front desk to ask about housekeeping, I was informed that it must be requested — a policy that was neither communicated at check-in nor listed on the information sheet. After requesting it, I was told there would be a 24-hour turnaround time, which again was not disclosed anywhere. More than 24 hours passed and housekeeping never came. When I followed up, I was told there was no explanation, that the issue would be escalated, and that I would receive a call back. I never did. By checkout, our suite had not been cleaned and we were completely out of paper products. This experience lacked basic hospitality, accountability, and follow-through. It fell well below expectations for the Sonesta brand, and unfortunately there are many hotels in the area that provide better
Stayed 3 nights in Dec 2025

6/10 Okay

Jena

i gave 3 stars
Stayed 1 night in Dec 2025

10/10 Excellent

Courtney

Stayed 1 night in Dec 2025

6/10 Okay

RAYMOND

Stayed 4 nights in Dec 2025

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible property. Nothing like the pictures!
Stayed 1 night in Sep 2025

6/10 Okay

Josh

Liked: Cleanliness
When we arrived there wasn’t any water. Our room wasn’t ready. We got to our room and the carpet was soaked. The toilet paper holder was broken off the wall and the shower door would not close. I let the front desk know and she did not seem to care. I just wanted to make sure my deposit didn’t get withheld. The room was clean and the bed was comfortable though.
Stayed 2 nights in Dec 2025

4/10 Poor

Joseph

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
First, there was a water outage scheduled for 9 am in the morning. It didnt start until 10 am or so and lasted a few hours. That was not as bad as the drains in the sink and tub did not drain property. It took an hour for water to drain out of tub and sink. Also, the hotel never provided enough towels. There was also an awful smell in the lobby and elevators one afternoon. I can only assume it had something to do with the water and plumbing issues.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jinho

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water pressure was very weak.
Stayed 6 nights in Dec 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2025

2/10 Terrible

Karen, Pearl

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was old and dirty. It smelled. Towels small and worn out. Elevator reeked of skunkweed. And the location of this hotel is by far the worst, seedy, most dangerous feeling place I’ve ever stayed!
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Large and clean room; convenient location - easy access from airport via public transit.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Staff were friendly and the room was huge.
Stayed 2 nights in Dec 2025

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Dec 2025

2/10 Terrible

Shallu

Disliked: Cleanliness, amenities, property conditions & facilities
No shampoo and shower gel for two days in a room. After requesting multiple times last day they came to fill. Very disappointed with the kind of services.
Stayed 3 nights in Dec 2025

6/10 Okay

Ronald

Travelled with partner
Disliked: Cleanliness
Very rude staff.
Stayed 3 nights in Nov 2025

8/10 Good

Wendy

Nice guest, very friendly costumer service
Stayed 3 nights in Dec 2025

10/10 Excellent

Natalie

Travelled with family
Everything was great didnt get breakfast was told of the time it started
Stayed 1 night in Dec 2025

8/10 Good

Sandon

Stayed 4 nights in Nov 2025

10/10 Excellent

Lori, arcadia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was clean, the staff was amazing and helpful, the breakfast was good. Overall a wonderful stay, will definitely book again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was AWESOME WOULD STAY AGAIN
Stayed 2 nights in Dec 2025