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Sonesta ES Suites New Orleans Downtown

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Downtown

Exterior
Premium bedding, desk, laptop workspace, soundproofing
Reception
Premium bedding, desk, laptop workspace, soundproofing
Premium bedding, desk, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪6 min walk‬
  • Caesars Superdome
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds

Premium bedding, desk, laptop workspace, soundproofing

Deluxe Room, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Suite, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, Multiple Beds

8.0 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, Multiple Beds

Fridge, microwave, stovetop, coffee/tea maker

Deluxe Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed (One Bedroom Suite - King)

Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 King Bed (One Bedroom Suite - King)

8.8 out of 10
Excellent
(21 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Efficiency)

Fridge, microwave, stovetop, coffee/tea maker

Studio Suite, 1 King Bed (Efficiency)

8.4 out of 10
Very good
(85 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

Premium bedding, desk, laptop workspace, soundproofing

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (One Bedroom)

Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 Queen Bed (One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom King Beds)

Premium bedding, desk, laptop workspace, soundproofing

Suite, Multiple Beds (Two Bedroom King Beds)

9.6 out of 10
Exceptional
(19 reviews)
  • 76 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Penthouse, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Penthouse, 2 Queen Beds

  • 95 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

Premium bedding, desk, laptop workspace, soundproofing

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 86 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Penthouse, Multiple Beds (Two Kings)

Premium bedding, desk, laptop workspace, soundproofing

Penthouse, Multiple Beds (Two Kings)

  • 106 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Queen Beds (Two Bedroom)

Premium bedding, desk, laptop workspace, soundproofing

Suite, 2 Queen Beds (Two Bedroom)

9.6 out of 10
Exceptional
(5 reviews)
  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Sonesta ES Suites New Orleans Downtown

Hotel with free breakfast, a short walk to Canal Street
A fitness center, valet parking, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Sonesta ES Suites New Orleans Downtown gets good marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a gym, and a business center are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Amenities include a business center, convenience store, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute walk from Canal Street and 8 minutes by foot from Bourbon Street
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Sonesta ES Suites New Orleans Downtown also features a fitness center, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 47 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 47 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 671 out of 1357 reviews
Rating 8 - Good. 345 out of 1357 reviews
Rating 6 - Okay. 150 out of 1357 reviews
Rating 4 - Poor. 81 out of 1357 reviews
Rating 2 - Terrible. 110 out of 1357 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable and convenient, near Canal Street and Saenger Theater.
Stayed 2 nights in Mar 2025

8/10 Good

Anil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the main city and convenient to the public transport system
Stayed 4 nights in Mar 2025

8/10 Good

Percy

Travelled with group
Liked: Staff & service
Not bad but no self parking for rental car and very expensive for Valet
Stayed 3 nights in Mar 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks!

We had a two bedroom suite and it was a great space for a family of 4!
Stayed 3 nights in Mar 2025

6/10 Okay

Samantha

Disliked: Amenities, property conditions & facilities
Okay for a short stay, not sure if they had a housekeeping system. Very noisy at times, breakfast was over cooked & very little variety for a vegetarian. Bathroom shower leaked water through the glass door, rust on the wall due to the water leaking Not worth staying here more than 4 days
Stayed 9 nights in Mar 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this property a lot. From the 1st day to the 5th day, all of the front desk staff were great. Kierra was professional and great. I would recommend this property to anyone.
Stayed 4 nights in Feb 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

One particularly rude receptionist

The experience was pitiful, the entire gym was broken. Literally every single gym equipment was broken, including the water machine. I asked about a late checkout through their upgrade offers email and was told that I would get a decision at time of check in. Not only did I not get a confirmation upon check in but i was told on the day before leaving that I was unable to get one from another employee who stopped the front desk receptionist from even checking if it was possible or even if I could get a smaller extension. Now I was willing to pay whatever they asked for the late check out and i am fully aware that i am not owed one but I would expect some willingness to check if it was possible and a timely decision so i can make some contingency plans. The receptionists overall are great but there's a particular one who seemed to make it a mission to make our stay as awful as possible. Very disappointing and I promise to stay away from this brand for all my travel needs.
Stayed 3 nights in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Loved the hotel

The room was perfect, very friendly & helpful. I did end up in ER so we checked out very early unfortunately. I would recommend to everyone to stay there!
Stayed 2 nights in Feb 2025

10/10 Excellent

Heidi

Stayed 1 night in Mar 2025

10/10 Excellent

Dilruha Krishani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite noisy and we also got woken up in the morning asking us to exit building through the stairway as there was some emergency. When we got to the reception area, the staff were unaware of what was happening.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tabatha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!!
Stayed 1 night in Mar 2025

10/10 Excellent

gwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for visit to NOLA

Perfect "apartment" base for us to visit the French Quarter. The Loyola Ave location was great to walk to all sites. Easy pick ups by Uber and Lift. Fully stocked free breakfast helped with our trip budget. Very friendly staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, staff was very welcoming and friendly, room was large and vuewa were nice we stayed on the 14th floor, breakfast was good and had something for everyone, short walk to Bourbon St, very close to the hop on hop off tour bus stop, just about everthing Frenchman St, Cafe Du Monde etc etc is with a 20 minute or less walk. Will be back in June!
Stayed 3 nights in Mar 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and accommodating !
Stayed 2 nights in Feb 2025

4/10 Poor

Derrick

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was great but the window directly faced another hotel four feet away, so we had to keep windows closed. Hotel floors are weathered and cleaning crew does great. My bathtub wouldn't drain so we had to take 1 min showers so we won't have standing water in the tub (room 510). Parking a setup because we got booted because my 24 hrs lapsed a couple hours prior ($30 $120 boot removal). Didn't have luggage carts to bring my items in (for two days). Overall, if you like Sonesta go to the NOLA Convention location because its way nicer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roslyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my 1st trip to Nola for the Mardi Gras. It was a different experience. My only concern was the food prices. Otherwise I enjoyed the stay.
Stayed 3 nights in Mar 2025

8/10 Good

Nisha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For stay overs have housekeepers come by to take trash & give fresh towels & wash cloths & upgrade breakfast menu enjoyed my stay overall
Stayed 4 nights in Mar 2025

8/10 Good

natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chakita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated the Great Hospitality of the staff. They was so nice and welcoming. Kiara at the front desk was almost like family before I left. Very sweet person. They all greeted me coming and going. My tub was stopped up and they sent maintenence right on up to fix it. He even was nice. I will definitely be staying there for now own. Best Hotel stay ever..
Stayed 5 nights in Feb 2025

8/10 Good

Laurie, Pembroke

Stayed 1 night in Mar 2025

8/10 Good

Rex

Stayed 2 nights in Mar 2025

8/10 Good

Sharon

Stayed 2 nights in Mar 2025