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St Charles Coach House, Ascend Hotel Collection

3.0 star property

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Photo gallery for St Charles Coach House, Ascend Hotel Collection

Relax in our inviting outdoor lounge area with comfortable seating and beautiful views.
Relax in a spacious room with a large bed, bedside tables, and a compact kitchenette.
Relax in style with plush armchairs and sofas, surrounded by a brick wall and ambient lighting.
Relax in a welcoming space with a cozy seating area, lush greenery, and a unique ceiling design.
Coach House hotel features a classic facade with a balcony and welcoming entrance.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • National World War II Museum
    ‪14 min walk‬
  • Caesars Superdome
    ‪2 min drive‬
  • Port of New Orleans
    ‪2 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Relax in a spacious room with a large bed, sofa, and flat-screen TV.

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(39 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Two single beds with white bedding and decorative pillows, a flat-screen TV, and a nightstand with a lamp.

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Relax in a spacious room with a large bed, bedside tables, and a compact kitchenette.

Room, 1 King Bed, Non Smoking, Balcony

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

Relax in a spacious room with a large bed, flat-screen TV, and seating area.

1 King Bed, Nonsmoking, Upgrade

9.4 out of 10
Exceptional
(10 reviews)
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Enjoy a refreshing shower or soak in the standalone bathtub, complete with handheld showerheads and a convenient towel rack.

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Relax in a stylish room with a large bed, armchair, and framed artwork.

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(30 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Deluxe Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

St Charles Coach House, Ascend Hotel Collection

Art Deco hotel with free parking connected to a rail/subway station in New Orleans
A 24-hour business center, a conference center, and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk. Change of towels is available on request.
St Charles Coach House, Ascend Hotel Collection offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
St Charles Coach House, Ascend Hotel Collection's great location gets high marks from our customers. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Magazine Street. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour business center.
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • Just a 3-minute drive from Ernest N. Morial Convention Center and a few minutes from Caesars Superdome
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 6500 square feet (604 square meters) and includes a conference center. A library, a terrace, and a vending machine are also featured at the business-friendly St Charles Coach House, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of St Charles Coach House, Ascend Hotel Collection was completed in December 2019.

This Art Deco New Orleans hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,500 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Handrails in stairways (89 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Communal living room
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at St Charles Coach House, Ascend Hotel Collection.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

gina

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Central, great parking, and easy to take public transportation. Staff super lovely.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

4/10 Poor

Allison

Stayed 1 night in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Debra, Winnsboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time at this property. We highly recommend this hotel. Very nice staff, clean and comfy rooms. Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristina, Oceanside

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, staff, decor, parking, and all the little thoughtful things they provided made for an overall great experience staying at this hotel.
Stayed 6 nights in Apr 2025

6/10 Okay

Tracey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

basil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice smaller place, great location
Stayed 3 nights in Apr 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Quick visit to the Crescent City.

The staff were as nice as they can be. The housekeeping staff is very accommodating and extremely friendly. Great location!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness
Stayed 4 nights in Apr 2025

6/10 Okay

Meghan

Stayed 3 nights in Apr 2025

8/10 Good

Meghan

Travelled with family and small children
Liked: Staff & service
Property overall was decent. Nice location, staff was very nice and free parking. Beds were confortable as well with great pillows. The only bad thing was the bathroom and the cleaning. Upon arrival at 2am the glass shower doors had soap scum all over it and hair in the shower along with the trash can. I have never seen this at a hotel before and we travel a lot. Because of that I was totally grossed out. Called to the front desk the next morning and they sent someone up to clean the bathroom again. She still did not remove the soap scum. Because of this I would not stay at this hotel again. Hopefully they get better cleaning products and cleaning staff.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

4/10 Poor

MICHAEL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older building in a very nice area. Management did a top notch job of remodeling & updating the building: large comfortable rooms, cool & quiet…BUT, for a nice hotel at this price point, I was deeply disappointed that, during my 3 night stay, on two separate occasions I was forced to take tepid or lukewarm showers, and both times occurred when I really needed a HOT shower. Even the most basic hotel has hot showers on demand, and for such a nice hotel to fall down on this the most basic of amenities, is inexcusable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We love staying here. The location is great and easy to get to everything. Extra bonus is the free parking garage.
Stayed 3 nights in Apr 2025

4/10 Poor

Winifred

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service

Good and bad.

Hotel was a good location but a bit short of where we wanted to be in garden district. Elevator was broken when we checked in but soon fixed. Housekeeping was very loud in the halls in the mornings. Front desk staff was awesome!
Stayed 2 nights in Apr 2025

8/10 Good

Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall
Stayed 1 night in Apr 2025

10/10 Excellent

Lacey, West Chicago

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in the perfect location for seeing the Garden District, walking to Magazine Street, riding the streetcar, and going to the French Quarter. There is only one elevator, but we never had to wait long for it. The free parking was great. We were traveling with grandparents and young kids, and this hotel worked out well for us.
Stayed 4 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in NOLA

Convenient and secure in a neighborhood with plenty of restaurants. On tour bus and trolley lines.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 6 nights in Apr 2025

8/10 Good

Svetlana

Stayed 5 nights in Apr 2025