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voco St. James Hotel by IHG

Property class: 3.5
VIP Access

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Photo gallery for voco St. James Hotel by IHG

A spacious living room with a white console table, a large mirror, and a chandelier.
A spacious living room with a beige sofa, a glass coffee table, and a chandelier. There are decorative items on shelves and a fireplace.
A narrow outdoor corridor with green cushioned chairs and tables, potted plants, and a red umbrella.
A well-lit living room with a large mirror, a chandelier, and a painting on the wall.
A man in a uniform standing at the entrance of a building with a sign that reads "James".

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
330 Magazine St, New Orleans, LA, 70130
  • Place, Caesars New Orleans Casino
    ‪2 min walk‬
  • Place, Lafayette Square
    ‪3 min walk‬
  • Place, Canal Street
    ‪3 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room, 1 King Bed, Balcony

A large bed with a wooden headboard, two bedside tables with lamps, and a sloped ceiling.

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Windowless Room)

Three bottles of Apotheke white vetiver shampoo and conditioner.

Standard Room, 1 King Bed (Windowless Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

A neatly arranged hotel room with a large bed, a wooden nightstand with a lamp, a chair with a floral cushion, and a window with curtains.

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Windowless Room)

Three bottles of Apotheke white vetiver shampoo and conditioner.

Standard Room, 2 Queen Beds (Windowless Room)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Three bottles of Apotheke white vetiver shampoo and conditioner.

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two armchairs, a wooden cabinet, a television, and a small table with a lamp.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

A neatly arranged hotel room with a large bed, a wooden nightstand with a lamp, a chair with a floral cushion, and a window with curtains.

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A neatly arranged hotel room with a large bed, a wooden nightstand with a lamp, a chair with a floral cushion, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Three bottles of Apotheke white vetiver shampoo and conditioner.

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A living room with a sofa, armchairs, a coffee table, and a lamp. There are framed pictures on the wall.

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Three bottles of Apotheke white vetiver shampoo and conditioner.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Standard Room, 1 Queen Bed

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Balcony

Three bottles of Apotheke white vetiver shampoo and conditioner.

Premium Room, 2 Queen Beds, Balcony

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

voco St. James Hotel by IHG

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and concierge services. Change of towels is available on request.
Voco St. James Hotel by IHG offers 84 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of voco St. James Hotel by IHG's great location. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Canal Street and 5 minutes by foot from Caesars New Orleans Casino
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at the historic voco St. James Hotel by IHG. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Chophouse New Orleans - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cafe Flamant - Onsite café. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 47.90 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe Flamant
  • Chophouse New Orleans

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower (86 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 47.90 per night (in/out privileges)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans

voco St. James Hotel by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 486 out of 1006 reviews
Rating 8 - Good. 260 out of 1006 reviews
Rating 6 - Okay. 127 out of 1006 reviews
Rating 4 - Poor. 80 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar at the hotel was good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Convenient to everything!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and spacious rooms, helpful staff, great bartenders!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Darby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was helpful and so kind
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jenniffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, the rooms were clean, and the staff were excellent.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the staff was great.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was mediocre but everything else, including the staff, was great!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great staff, and great location!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Kylie Turnquest

The location was excellent without the high price of being on the main street. Easy walking to everything.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel! The staff was friendly, the valet was on time, and the room was very clean!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms did seem a bit old, but they were tidy and well-maintained. Only a 5-10 min walk from all the main spots and in a clean, safe area.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff of all titles are wonderful, helpful, and friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Riann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Every place we went was easy to walk to. Great staff.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is dated and the restaurant was not great but the location was excellent
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at The St. James hotel when we are in New Orleans. We can walk to the quarter but the St. James is in a quiet area. Breakfast at the Ruby Slipper was excellent nearby.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Location was perfect. Room was nice.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

REBECCA

Clean room, friendly staff, good location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are absolutely the best! Very accommodating and helpful! Hotel was clean and the room was amazing!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel. Stay here all the time for Saints games!
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

James

Liked: Cleanliness
Great location.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Gemina

Liked: Cleanliness, property conditions & facilities
Staff were very nice and provided good recommendations
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous. It feels old but is updated beautifully. Every person working there that I encountered was helpful, and pleasant and professional. The room was clean and comfy.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and perfectly located to the French Quarter. Extremely clean and comfortable rooms. The staff was awesome from the moment we arrived until we left. They truly cared about us enjoying our stay. We will DEFINITELY stay there again !!
Stayed 2 nights in Feb 2026