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The Maidstone New Orleans

Property class: 2

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Photo gallery for The Maidstone New Orleans

A bar area with a wooden counter, shelves with bottles, and potted plants.
A modern interior with a sofa, patterned cushions, a wooden sideboard, and a large abstract wall art piece.
A covered outdoor seating area with a wooden bench, cushioned chairs, and a large umbrella.
A pool area with lounge chairs, a swimming pool, and potted plants.
A greenhouse with a metal fence, potted plants, and a hat on the ground.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
3522 Tulane Ave, New Orleans, LA, 70119
  • Place, Xavier University of New Orleans
    ‪13 min walk‬
  • Place, City Park
    ‪3 min drive‬
  • Place, New Orleans Museum of Art
    ‪5 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, bedside tables, a mirror, a coat rack, and a door leading to another room.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, bedside tables, a mirror, a coat rack, and a door leading to another room.

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

The Maidstone New Orleans

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services and a garden are onsite.
The Maidstone New Orleans offers 20 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include bathtubs or showers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at The Maidstone New Orleans, you'll be within walking distance of Xavier University of New Orleans. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge and luggage storage
  • Just a 3-minute drive from Canal Street and a few minutes from Caesars Superdome
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Maidstone New Orleans also features an outdoor pool, a garden, and concierge services. Self parking is free.

This New Orleans hotel is smoke free.

The Maidstone New Orleans has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • Destination fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Maidstone Orleans Orleans
The Maidstone New Orleans Hotel
The Maidstone New Orleans New Orleans
The Maidstone New Orleans Hotel New Orleans

The Maidstone New Orleans Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 6 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 4 out of 28 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was a truly lovely staycation! I swam in the heated pool, had drinks brought to me, slept in a deliciously comfortable bed. I was very well taken care of too, Cory is the best.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean, the bed was super comfy, and the courtyard, including the pool area was beautiful.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location convenient by cab or uber to everything. Room was clean and staff very friendly. A low key type of vibe— not big chain , no extra fees etc. . No tv in room no frig and no maid service during our 4 day stay. We were able to take towels down to lobby for fresh ones. Recommended for a no frills out of the main action type of spot. We would stay there again
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Manager and staff were awesome. No amenities - no TV no refrigerator no microwave no safe no telephone to call the front desk and no restaurant on site. Pool was very nice.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay, staff were all friendly and extra helpful. Room was great especially considering the price paid for it. Extremely pleased with this place. Very cool vibes, don't be fooled by the exterior, the grounds themselves, lounge, staff, and rooms were all awesome
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Jamie

Disliked: Amenities, property conditions & facilities
Small room, no TV. Bathroom is extremely small.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Jeremy

Liked: Cleanliness
Staff was great! Only complaint was I needed an iron and ironing board. Super clean room and awesome cabanas and pool area
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Amenities
The pool was closed due to a glass breakage. The staff were friendly and did their best to address the issue. It would be nice if coffee were offered in the morning, or some other modest compensation for the loss of use of the pool. The restoration of the midcentury building and the courtyard garden is of high quality.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service
Yea
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Amenities
No tv, no trash cans in room, bathroom and shower door do not close,
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Amelia

Disliked: Cleanliness
Barely anything in walking distance -- there are zero on property amenities. There is no daily cleaning. The room had lots of residuals of past guests (used towel hanging in bathroom, un-vacuumed floor). Rooms and "lobby" and pool area well designed, but that's all it has going for it.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Darlene

Disliked: Amenities, property conditions & facilities
Rooms did not have TVs, and bathrooms were tiny. There was no cups, shampoo, blanket, etc. in the room. You cannot get into the property after midnight too.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
This hotel was excellent overall. I was pleasantly suprised as I was in town for a project and booked a last second one night stay as it was very close. The outdoor areas are amazing, pool is central to the whole space, very clean and tranquil. I was especially drawn to the modern-retro design of the spaces and decor. The bar/check-in area definitely reminded me of places I had been as a child, but still created an atmosphere that invited me to relax and have a drink. The rooms keep this same vibe going though there was not a tv in my room (i assume this was intentional). The bathroom, while on the small side, was intentionally designed and the water pressure was AMAZING! ( a definite plus). The only significant criticism I have is that while trying to leave to get breakfast, I was informed by the overnight security guard that he was leaving (about 7ish I think) and that nobody would be there to let me back in until after 9 when the staff showed up. My intention was to grab breakfast then come back. So i ended up packing my stuff and leaving early so as not to be sitting outside unable to return to my room. I would highly recommend this space and look forward to coming back!
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Khamiyer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I must begin by saying that The Maidstone is a beautiful boutique hotel. Upon arrival, we were impressed by the property’s charming exterior and overall aesthetic. Unfortunately, we did not stay even one night. When we checked in on Friday evening, we were informed of the hotel details, but soon realized that the room was not adequate for our family of four or our needs. We immediately requested an upgrade; however, the staff explained that those rooms were unavailable because they hadn’t been cleaned due to staffing shortages. We also inquired about basic amenities such as irons and ironing boards, food storage and heating options, and televisions. We even suggested that the hotel keep at least a few irons and boards on hand for guests who request them. While the design and atmosphere are thoughtfully curated, the property appears to be a startup that focused heavily on aesthetics but overlooked key aspects of functionality, planning, and guest comfort. The manager assured us that Sunday’s checkout would be refunded since we canceled that night upon arrival. However, today we received an email from Hotels.com stating that The Maidstone never responded to their communication, and both nights are still being charged. To the owners, my advice would be to position this property as a wellness retreat or an unplugged adults-only stay, as it is not currently suitable for families. I would also strongly recommend bringing in a business manager who can balance design & operations
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Kristin

Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Nikolas

Stayed 3 nights in May 2026
Verified review

6/10 Okay

Susan

Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Patricia

Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Willette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Meredith

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Angelica

Stayed 1 night in Feb 2026
Verified review

8/10 Good

Bayley

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

PATRICIA

Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Aaron

Stayed 1 night in Dec 2025
Verified review

6/10 Okay

sibil

Liked: Cleanliness
Stayed 1 night in Nov 2025