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The Mercantile Hotel New Orleans

3.0 star property

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Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Exterior
Executive Suite, 1 King Bed | City view
Lobby lounge
1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(108 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(101 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Sonesta ES Suites New Orleans Convention Center
Arts/Warehouse District
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 3,005 reviews
The price is €89
includes taxes & fees
21 May - 22 May
Sonesta ES Suites New Orleans Convention Center

About this property

The Mercantile Hotel New Orleans

A bar/lounge, a snack bar/deli, and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

The free breakfast at The Mercantile Hotel New Orleans gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a bar, and a business center are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 52 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 52 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1046 out of 1686 reviews
Rating 8 - Good. 355 out of 1686 reviews
Rating 6 - Okay. 165 out of 1686 reviews
Rating 4 - Poor. 58 out of 1686 reviews
Rating 2 - Terrible. 62 out of 1686 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Christle

Travelled with group
Liked: Cleanliness, staff & service
The bedrooms were uncomfortably cold. Upon check-in, the air conditioning was running despite outdoor temperatures being in the 30s. Although we were able to switch rooms, the alternative room presented additional issues—the television was not functioning, and the room was even colder than the first.
Stayed 1 night in Jan 2026

8/10 Good

Charmaine

Stayed 2 nights in Feb 2026

8/10 Good

henry

Nice room and a very cute facilities. Overall period the front desk was very friendly and helpful
Stayed 3 nights in Jan 2026

10/10 Excellent

Kristine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
First of all, the location was amazing for the convention center. Going to the tourist attractions is about a 15 minute walk. It is doable if you are up for the walk. It is about 1 mile away. The hotel itself is just fabulous. The bed was comfortable, the record player in the room complete with jazz vinyls were an astounding inclusion! I listened to the record player before bed and when I woke up. Bathrooms were roomy and staff were great. Breakfast was good - regular scrambled eggs, granola bars, yogurt cups, plain bagels, toast, bacon, sausage, potato’s, a toaster if you need, cereal and milk, and coffee/capuccino/latte machine. Front desk staff were attentive. They don’t do daily room service but I don’t care for it. Loved it here and would consider this hotel again for sure. Oh and kf curious about the cabs - I used lyft and jt was about $10 one way to Bourbon/French Quarter area.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind staff, great location for access to conference center.
Stayed 2 nights in Feb 2026

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of those things stood out as well. But it was just peaceful.And the only bad thing was that the heat didn't work as good.In the bedroom as it did in the living room
Stayed 2 nights in Jan 2026

2/10 Terrible

Dentravius

5 different rooms, all cold
Stayed 1 night in Feb 2026

2/10 Terrible

Dentravius

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I stayed in 5 different rooms over 2 different days and every room was cold and had issues with the heat/ac unit
Stayed 1 night in Jan 2026

6/10 Okay

Jameson

Travelled with group
Liked: Property conditions & facilities
Amenities definitely needed an upgrade. Very dark rooms and the bathroom shower had some draining issues.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kudrat

Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Stayed 2 nights in Jan 2026

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Duvet was stained. Bathroom was great. Staff is okay but not wonderful.
Stayed 2 nights in Jan 2026

10/10 Excellent

jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff. Donna and other front desk clerks were all above and beyond for all our needs. Maintenance was fantastic as well throughout our stay. Room was clean and spacious. Amenities were fantastic. Just chatting with staff throughout our stay was nice and made it feel like home. Would definitely recommend and will stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christine, Dayton

Stayed 2 nights in Jan 2026

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great room but not sure if the heater worked or
Stayed 1 night in Jan 2026

10/10 Excellent

Catherine Therese

Liked: Cleanliness, amenities, property conditions & facilities
very convenient and great staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Nantawan

Stayed 2 nights in Jan 2026

10/10 Excellent

Crystalyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Quiet, clean rooms with friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, staff & service, amenities
We loved our stay in New Orleans!! The room was clean and super spacious. They have breakfast and the staff were extremely sweet!
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room. Kind staff.
Stayed 1 night in Jan 2026

8/10 Good

Courtney

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge Humberto

Stayed 1 night in Jan 2026

10/10 Excellent

Matt

Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Stayed 1 night in Oct 2025

8/10 Good

Dan

Stayed 1 night in Jan 2026