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TownePlace Suites by Marriott Metairie New Orleans

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Property amenity
Full-sized fridge, microwave, oven, stovetop
Suite, 2 Bedrooms | Living room
Point of interest
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Kitchen
  • Laundry
  • Parking included

Explore the area

Map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Tulane University
    ‪11 min drive‬
  • Caesars Superdome
    ‪11 min drive‬
  • Bourbon Street
    ‪13 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Reception

Hampton Inn & Suites New Orleans-Elmwood/Clearview Pkway, LA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (1000)
The price is €166
for 1 room
includes taxes & fees
14 May - 15 May
Hampton Inn & Suites New Orleans-Elmwood/Clearview Pkway, LA

About this property

TownePlace Suites by Marriott Metairie New Orleans

Suburban hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at TownePlace Suites by Marriott Metairie New Orleans. During your stay, you'll be close to Tulane University. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from Tulane University and 11 minutes from Caesars Superdome
  • Dogs welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Metairie New Orleans offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly TownePlace Suites by Marriott Metairie New Orleans also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free.

This 3-star New Orleans hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 30 and close October 13.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 475 out of 942 reviews
Rating 8 - Good. 273 out of 942 reviews
Rating 6 - Okay. 104 out of 942 reviews
Rating 4 - Poor. 48 out of 942 reviews
Rating 2 - Terrible. 42 out of 942 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the 2 bedrooms. Seemed newer couch. Liked having large size bedroom. Tub needs new caulking. Level stove and fridge. Repair hole in breakfast room ceiling. Need to install higher toilet for accessible use. ADA compliance. Halls very dirty.
Stayed 1 night in Jan 2025

8/10 Good

Rashid

Business traveller
Disliked: Cleanliness, amenities
Need remodeling for sure,
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great stay. Cant wait to Come back
Stayed 7 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Naomi

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Pro…front desk staff was friendly and helpful. Cons…This place needs a major renovation. The entry into the building smells like weed. We booked 2 rooms. The heat didn’t work in the one of the rooms. Maintenance came to fix it, but it still didn’t work. Amazing front desk staff moved us to a new room. The toilet in the second room stopped flushing. You can hear EVERYTHING going on in the hall. Breakfast looked so nasty we didn’t bother trying it.
Stayed 2 nights in Jan 2025

6/10 Okay

Magan

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall, not a bad experience. It was mostly quiet and the staff was superb. However, it does have a “ghetto” feel to it. I woke up and walked to the front desk to check out, and in the hallway behind a “caution wet floor” sign was a pile of broken glass shards that no one felt the need to pick up. Outside the main entrance has a “not kept up” feel to it, and there are chairs and stuff outside the hotel like people just camp out.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Dated yet somewhat quiet

It’s a dated property and while staff are friendly they aren’t very attentive. Reported needs for room and was told it would be cared for before next occupant SMH
Stayed 1 night in Jan 2025

10/10 Excellent

Yanet

Stayed 1 night in Jan 2025

2/10 Terrible

Lara

Stayed 1 night in Jan 2025

8/10 Good

m'kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

Firoz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, Noisy, stinky
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Stayed 1 night in Jan 2025

4/10 Poor

Christine

Travelled with group
The room was dirty, the sink would not unstop, there was hair in the bed, the carpet was dirty, and they were children jumping over our room after I had already called to complain about it twice and nothing was done about it
Stayed 1 night in Dec 2024

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had trouble checking in. Door wouldn't open, was re-assigned another room. Friendly staff, good breakfast options.
Stayed 3 nights in Nov 2024

4/10 Poor

Esther

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property staff was great. Property is old, too many dogs barking in the rooms and room smell was old, needs airing out and upgrading
Stayed 5 nights in Dec 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small dining room and few tables
Stayed 1 night in Dec 2024

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service
Hotel needs update. Bed too small. Breakfast rating: C.
Stayed 1 night in Dec 2024

2/10 Terrible

Tameka

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Well upon arrival we were greeted. Not ten minutes after entering our room we received a noise complaint. We understood because we had a toddler that was in the car for six hours. So we requested a room on the first floor. That way he could wander without disturbing anyone. The front desk happily obliged. We entered our new room (134) and it reeked urine. I called the front desk and she was apologetic. There was no 2 bedrooms available at the moment. So we stayed as she ensured us one will become available after checkout the next day. I woke up with the biggest headache. My family had to wake up to that smell on Christmas morning. After we returned from visiting we had a room waiting for us. We quickly gathered our belongings and unpacked in our new room. The smell was old but we could breathe normally. My toddler had to bathe in the tub where there was visible mildew stains. The toilet smell was similar to a gas station restroom. The crumby gas station. We found out from a staff member that the room (134) was occupied by an elderly guest with bladder issues. So they knew this room smelled like piss and they still assigned it to unsuspecting future guest. Why? Who knows! This hotel is in need of repairs and renovations immediately! There was no bags for dog waste. The poop station area of course had dog poop just resting in the grass alongside the grille. There was deep holes in this area where look like a structure existed. The kitchen cabinets were very grimy.
Stayed 1 night in Dec 2024

6/10 Okay

Fahad

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They need massive overhaul
Stayed 2 nights in Dec 2024

4/10 Poor

Hasan

Travelled with family and small children
They promise us about break fast but there is no item refill and when we ask the staff they are very rude
Stayed 2 nights in Dec 2024

2/10 Terrible

Geeth

Stayed 1 night in Dec 2024

8/10 Good

Daya

Travelled with family
Liked: Cleanliness, staff & service
Bathrooms and dinning area needs upgrade. Bedrooms and furnishings are good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nichelle

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Stayed 1 night in Dec 2024