TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property

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Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
Free daily continental breakfast
Exterior
1 bedroom, premium bedding, pillow-top beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
1600 Canal Street, New Orleans, LA, 70112
  • Place, Caesars Superdome
    ‪10 min walk‬
  • Place, Smoothie King Center
    ‪15 min walk‬
  • Place, National World War II Museum
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(27 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 46 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

TownePlace Suites New Orleans Downtown/Canal Street

Hotel with free breakfast, 4-minute walk to University Medical Center New Orleans
This smoke-free hotel features 2 bars/lounges, a 24-hour fitness center, and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite. Housekeeping is available on request.
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at TownePlace Suites New Orleans Downtown/Canal Street. During your stay, you're just a quick walk from Canal Street. Free breakfast, free WiFi in public areas, and 2 bars are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Vue, an ELEVATED rooftop
  • Valet parking, self parking, and RV/bus/truck parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from University Medical Center New Orleans and 7 minutes by foot from Joy Theater
  • Cats and dogs welcome for a fee
You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly TownePlace Suites New Orleans Downtown/Canal Street. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served free continental breakfast daily. Additionally, buffet breakfast is available daily for a fee.
Vue, an ELEVATED rooftop - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered.
Lobby Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per night)
  • Parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 851 reviews
Rating 8 - Good. 222 out of 851 reviews
Rating 6 - Okay. 57 out of 851 reviews
Rating 4 - Poor. 25 out of 851 reviews
Rating 2 - Terrible. 34 out of 851 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tashia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at this hotel! The room was not only immaculate but also incredibly comfortable, making it a true delight. The rooftop area was a highlight, offering stunning views and a perfect spot to unwind. I wholeheartedly recommend this hotel; the staff were exceptionally friendly and went out of their way to ensure our experience was nothing short of wonderful. It's a place I can't wait to return to! highlight, offering stunning views and a perfect spot to unwind. I wholeheartedly recommend this hotel; the staff were exceptionally friendly and went out of their way to ensure our experience was nothing short of wonderful. It's a place I can't wait to return to!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorja Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Judy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
12th floor smells like mildew
Stayed 4 nights in Jul 2025

8/10 Good

Faren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop area had great view and the continental breakfast was accommodating for all palates.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Anitra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the rooftop bar, and the amenities.
Stayed 4 nights in Jul 2025

8/10 Good

Jasmine

Travelled with family

Nice stay

It was good. I only slept there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tabitha

Stayed 3 nights in Jul 2025

8/10 Good

Angelique, Oakland

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

LaToya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Kandis

Liked: Cleanliness, amenities, property conditions & facilities
Reasonably priced, great location, clean and friendly staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

I went for business with 2 work friends. It was very clean, spacious and the beds weee comfortable. We loved the kitchenette and the bathroom was very clean. We also enjoyed the views from the roof! We would definitely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only hip up was the bugs - it was only two; however, that was not good. It made us think about my next stay. I did tell the lady at check out (Fannie).
Stayed 4 nights in Jun 2025

10/10 Excellent

Angelea

Travelled with family
Stayed 2 nights in Jun 2025

10/10 Excellent

Patrice McMahon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly situated with great service

The service and the place was great. Close to a whole foods, good coffee. As a solo traveler, I felt very safe.
Stayed 7 nights in Apr 2025

10/10 Excellent

Barry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Oanh

Stayed 2 nights in Jun 2025

10/10 Excellent

Canisha

Stayed 2 nights in Jun 2025

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia. Nos encanto la ciudad y muy bueno el hotel. Execelente servicio y amabilidad de todos los trabajadores.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only inconvenience for others would be that you have to walk 2 blocks to the parking lot if you are traveling by car. We didn’t mind. The rooftop view of the city is nice. The room was spacious, clean and comfortable. The breakfast had everything. That was my favorite. Kendrick was so helpful.
Rooftop sitting area
Rooftop view
View
Yogurt with toppings; they have different toppings available
Stayed 3 nights in May 2025

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is well located. Close to many attractions. If you have a car, parking through the hotel is expensive (better try apps which will give you more affordable options). The staff was courteous and attentive. The breakfast is just ok. The room was comfortable and spacious although the bathroom needs some handrails to accommodate guest with mobility issues.
Stayed 6 nights in May 2025

6/10 Okay

Oleg

Stayed 16 nights in May 2025

8/10 Good

Darion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great

Overall the stay was pleasant. Only thing i wish this site offered is dinner on site.
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, room comfort

Room for improvement.

Room cleaning every other day sometimes without changing washcloths. Laundry machines were about 80% inoperable as were the dryers. They were located on the 14th floor but if you needed detergent and softener you had to go down to the front desk on the first floor.
Stayed 7 nights in Apr 2025