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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Desk, free WiFi, bed sheets, wheelchair access
Free daily continental breakfast
Lobby sitting area
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Place, Bayou Sauvage National Wildlife Refuge
    ‪1 min drive‬
  • Place, Eastover Country Club
    ‪3 min drive‬
  • Place, Canal Street
    ‪16 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans with free breakfast and a seasonal outdoor pool
A seasonal outdoor pool, a business center, and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Trident Inn & Suites, New Orleans. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a meeting room, and a computer
  • 13 minutes by car from Bourbon Street and 15 minutes from Caesars Superdome
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 10 and close October 31.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.8
Rating 10 - Excellent. 340 out of 1001 reviews
Rating 8 - Good. 187 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 115 out of 1001 reviews
Rating 2 - Terrible. 208 out of 1001 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Yingtao

Travelled with group
Disliked: Staff & service, room comfort
in rm#412, one bed is missing the middle blanket.
Stayed 1 night in Sep 2025

10/10 Excellent

Roderick

Stayed 1 night in Sep 2025

10/10 Excellent

Kiresten

Stayed 1 night in Sep 2025

10/10 Excellent

Roderick

Stayed 3 nights in Sep 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

The front desk staff was great, hotel is close to multiple restaurants, hotel was clean, pool was amazing and beds were super comfortable will definitely be staying again.
Stayed 2 nights in Sep 2025

10/10 Excellent

lacy

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Shvay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kloria

Stayed 2 nights in Sep 2025

4/10 Poor

Kim

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The carpet was wet and smells like mildew
Stayed 1 night in Sep 2025

4/10 Poor

Gary

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The staff is very rude and unprofessional, female staff boyfriend standing around the front counter both days we stayed there. They do not provide receipts for your stay and any financial payments.
Stayed 1 night in Sep 2025

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

Mold in the shower. Shower curtain did not stay closed had to shower with it open. Tv would not work.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room. Friendly staff (and guests). Secure, gated parking. Didn't care for boiled eggs for breakfast, but everything else was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Stayed 1 night in Sep 2025

4/10 Poor

Cassandra

Disliked: Staff & service

White People’s’s breakfast

Terrible breakfast, waffles and cereal. Some dry bagels and muffins.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great family trip. Beds were so comfortable and it was very quiet. The only thing was the shower curtain kept opening and water was getting out. They need to put a better curtain rod. But I will stay again.
Stayed 1 night in Sep 2025

6/10 Okay

Tanisha

Travelled with family
The room was clean but the tub was old and dated. The breakfast was not really breakfast. It consisted of waffles (the waffle iron was extremely dirty), a gallon of milk, yogurt, cereal, and bread. We did not eat any of it and found a Waffle House down the road!
Stayed 2 nights in Sep 2025

2/10 Terrible

cyril

Travelled with family
La chambre était humide les lit jamais fait la salle de bain non plus le sol non plus salle, j’ai été obligé de nettoyer moi avec mes lingettes par contre à l’accueil très bien
Stayed 6 nights in Aug 2025

2/10 Terrible

Felicia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is very rude. Don’t know how to talk to people.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aniyah

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2025

4/10 Poor

Brianna

Stayed 1 night in Aug 2025

10/10 Excellent

Laterrica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again !
Stayed 2 nights in Aug 2025

6/10 Okay

Ramces

Nothing
Stayed 1 night in Aug 2025

2/10 Terrible

Divya Sahithi

Stayed 1 night in Jul 2025

10/10 Excellent

JaKeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025