Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Hallway
Room, 2 Queen Beds
Banquet hall
Lobby sitting area

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

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12340 I-10 Service Rd, New Orleans, LA, 70128
  • Place, Bayou Sauvage National Wildlife Refuge
    ‪1 min drive‬
  • Place, Eastover Country Club
    ‪3 min drive‬
  • Place, Bourbon Street
    ‪16 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪33 min drive‬

Room options

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans with a seasonal outdoor pool and free breakfast
A seasonal outdoor pool, a business center, and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Trident Inn & Suites, New Orleans. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a meeting room, and a computer
  • 13 minutes by car from Bourbon Street and 15 minutes from Caesars Superdome
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 10 and close October 31.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.8
Rating 10 - Excellent. 351 out of 1006 reviews
Rating 8 - Good. 190 out of 1006 reviews
Rating 6 - Okay. 154 out of 1006 reviews
Rating 4 - Poor. 110 out of 1006 reviews
Rating 2 - Terrible. 201 out of 1006 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Sophia

Travelled with group
Liked: Amenities, property conditions & facilities
Bathroom was kinda gross and the tub was clogging, not good water pressure. Other than that it was an okay stay
Stayed 2 nights in Nov 2025

10/10 Excellent

emmanuel

Stayed 1 night in Nov 2025

10/10 Excellent

Chyna

Stayed 2 nights in Nov 2025

8/10 Good

Stuart

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice enough place. Front desk help was very helpful
Stayed 1 night in Nov 2025

2/10 Terrible

Valdonna

The shower water wasn’t hot the power went out for hours
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashton

Stayed 3 nights in Oct 2025

10/10 Excellent

Raymond

Liked: Amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Jesus Alberto

Stayed 1 night in Nov 2025

8/10 Good

Kevin

Liked: Staff & service
The biggest problem for us was the shower curtain and the window curtains not being very effective. It made showers awful and we were woken up as soon as the sun rose each morning.
Stayed 2 nights in Oct 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in the room and roaches. Most disgusting hotel I’ve ever stayed at.
Stayed 1 night in Nov 2025

4/10 Poor

Alex

Disliked: Cleanliness, amenities
The hotel is very outdated. There were bugs found in the hotel. The room smelled moldy. They have Roku tvs but no Roku remote. The remote they had didn’t operate the tv so we had to go buy our own.
Stayed 4 nights in Oct 2025

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 2 nights in Oct 2025

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a good overnight stay. Room and bedding was clean, nice to have the fenced parking lot. Free Breakfast is basically a couple waffle machines and some packaged muffins etc.
Stayed 1 night in Oct 2025

2/10 Terrible

Torsheika

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
EXTREMELY NASTY THE PEOPLE AND THE LOCATION!!!!! I Waste coffee and I got it up with a towel I was charged $10 out of a $50 deposit EXPEDIA DID NOT INFORM ME OF!!!!! For getting the coffee up. Was I supposed to let it sit the whole 3 days⁉️
Stayed 2 nights in Oct 2025

6/10 Okay

Keithia

Stayed 2 nights in Oct 2025

4/10 Poor

GILMAR

Disliked: Amenities
No gym No housekeeping
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 4 nights in Oct 2025

8/10 Good

Naudia

Travelled with family
Liked: Cleanliness, amenities
It was a nice quiet place to stay.
Stayed 3 nights in Oct 2025

4/10 Poor

Alexandria

Travelled with group
Disliked: Property conditions & facilities
Parking was fine. Room had bed bugs
Stayed 4 nights in Oct 2025

10/10 Excellent

Drexel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff Clean and comfortable rooms Could use minor updating but overall comfortable
Stayed 2 nights in Oct 2025

6/10 Okay

Julie

Liked: Staff & service
There were some inconveniences during my stay at this hotel, but the people at the front desk were always helpful in resolving these issues. Breakfast was good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities
It was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Tanya

Stayed 3 nights in Oct 2025

6/10 Okay

sergio

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There was a bunch of peeling paint in the shower. The shower curtain rod and walls holding said rod up were in disrepair and barely hanging on. There was not hot water for showers at 10am. The smoke detector was missing. We booked a king bed, but received a queen. The ice maker on our floor was broken. There was a large ball of hair under the bathroom sink when we arrived. Pink mold/bacteria in the shower. A rough patch on the shower floor that scratched out feet. The tv was in some sort of demo mode - bringing up advertisement for the tv brand the entire time it was one. Vending machines on all floors except lobby we're missing many items, and no water in any vending machines, could only purchase from the front desk. Bathroom fan made an extremely loud squealing noise the entire time it ran. I have photos and videos of most of these issues
Shower stall and curtain rod not properly secured.
Peeling shower
Missing smoke detector
She is just over 5' tall. A king is more than 6' wide. This is not a king like we.paid for.
Stayed 3 nights in Oct 2025

8/10 Good

Rhonda

Travelled with partner
For the price it’s an overall decent place to stay. It’s an older building so keep that in mind. Seems noisy, heard everyone’s doors close the whole time. No complaints.
Stayed 5 nights in Oct 2025