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Distinction New Plymouth Hotel

Property class: 3.5

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Photo gallery for Distinction New Plymouth Hotel

Exterior
Studio, 2 Queen Beds
Two Bedroom Suite
Hallway
One Bedroom Apartment

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Laundry room

Explore the area

View in a map
42 Powderham Street, New Plymouth, 4310
  • Place, Govett-Brewster Art Gallery
    ‪3 min walk‬
  • Place, Puke Ariki
    ‪3 min walk‬
  • Place, Wind Wand
    ‪3 min walk‬
  • Airport, New Plymouth (NPL)
    ‪10 min drive‬

Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

7.0 out of 10
Good
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Studio

Two Bedroom Studio

Two Bedroom Studio

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Large Two Bedroom Studio

Large Two Bedroom Studio

Large Two Bedroom Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Economy Studio

Economy Studio

Economy Studio

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Distinction New Plymouth Hotel

This smoke-free hotel features a fitness center, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a banquet hall.
Distinction New Plymouth Hotel offers 60 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Distinction New Plymouth Hotel, you're just a quick walk from Saint Mary's Church. Free WiFi in public areas, free self parking, and a gym are available.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Steps from Saint Mary's Church and Taranaki Cathedral
As a guest of Distinction New Plymouth Hotel, you'll find a fitness center, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. The business-friendly Distinction New Plymouth Hotel also features a front-desk safe and an elevator. Limited free parking is available on a first-come, first-served basis.

This 3.5-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; NZD 35 for adults and NZD 20 for children

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 20.00 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

COPTHORNE GRAND CENTRAL
COPTHORNE GRAND CENTRAL New Plymouth
COPTHORNE HOTEL GRAND CENTRAL
COPTHORNE HOTEL GRAND CENTRAL New Plymouth
Grand Central Hotel
Distinction New Plymouth
Distinction New Plymouth Hotel Hotel
Copthorne Hotel Grand Central New Plymouth
Distinction New Plymouth Hotel New Plymouth
Distinction New Plymouth Hotel Conference Centre
Distinction New Plymouth Hotel Hotel New Plymouth

Distinction New Plymouth Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 993 reviews
Rating 8 - Good. 413 out of 993 reviews
Rating 6 - Okay. 112 out of 993 reviews
Rating 4 - Poor. 30 out of 993 reviews
Rating 2 - Terrible. 10 out of 993 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Hope

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room was clean and bed comfortable. Good size room. Didn't like the smell in the room though. Overall would recommend and stay again.
Stayed 2 nights in Jan 2026

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I thought it was good value for money. Reception team were very friendly and although room was older it was a good size, clean and bathroom had a spa bath.
Stayed 2 nights in Jan 2026

4/10 Poor

Anne

Great location. No servicing of the room on the second day. Had to go to rec
Stayed 3 nights in Jan 2026

6/10 Okay

David

Disliked: Property conditions & facilities
Rooms getting a bit run down I'm afraid
Stayed 2 nights in Jan 2026

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Room was spacious and comfortable. Staff were very helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Jonathan, Palmerston North

Travelled with family and small children
The hotel is in a great central location with plenty of good food options within easy walking distance. The on-site restaurant was also a real highlight, and the staff were consistently friendly and helpful throughout our stay. On the downside, the surrounding traffic can be quite loud, which may not suit light sleepers. Housekeeping was a bit inconsistent — the beds weren’t made daily and we had to follow up for fresh towels and bathroom necessities. Car parking can also be a challenge when the hotel is full, particularly if other guests don’t park considerately. Overall, a good stay for the location and service, but a few operational improvements would make it even better.
Stayed 3 nights in Jan 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcome staff great
Stayed 1 night in Jan 2026

8/10 Good

Laura

Travelled with group
Liked: Cleanliness
Spacious room (2 queen beds). Great shower (over a jet spa bath)
Stayed 2 nights in Jan 2026

2/10 Terrible

Gagan

Stayed 2 nights in Jan 2026

10/10 Excellent

kit

Liked: Cleanliness, staff & service, property conditions & facilities
The spa tub surprised me. Better mention on the website.
Stayed 2 nights in Jan 2026

8/10 Good

Gary

Liked: Cleanliness, staff & service
Good location to all facilities
Stayed 3 nights in Jan 2026

8/10 Good

Larraine

Travelled with partner
Liked: Cleanliness, amenities
Clean room, nice bed, soft towels. Helpful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

LANKA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service and good clean room
Stayed 1 night in Jan 2026

6/10 Okay

Teresa

Stayed 1 night in Jan 2026

6/10 Okay

David

Travelled with partner
Disliked: Property conditions & facilities
Staff were excellent ,friendly and helpful. Room size was suitable but very tired. The Wifi was terrible always freezing the getting and the error/fault. Ended up using own data on our laptop.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marian

Stayed 3 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Good room, great staff and excellent location.
Stayed 1 night in Dec 2025

6/10 Okay

Arya

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We really loved the location and the staff behaviour. We didn’t explore the breakfast/restaurant. The room was too hot on the check in day however the staff managed it by giving us 2 extra table fans without any hesitation. Cleanliness was not excellent and the house keeping but really worth for the price. We would definitely choose again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Iryna, Denver

Stayed 1 night in Dec 2025

10/10 Excellent

Zahara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was superb and I expect ally felt loved and welcomed by the reception staff and what I assumed as the manager? He was very accommodating and my stay was wonderful. My partner especially agrees.
Stayed 2 nights in Dec 2025

8/10 Good

Tehiwi

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Dec 2025

10/10 Excellent

T G A Buma

Stayed 1 night in Dec 2025

6/10 Okay

Imelda

Travelled with partner
Liked: Cleanliness
Staff were great. Maintenance poor, toilet barely functioned, TV didn’t work, safe not functional. Repairs carried out to TV and toilet. Check-in and out were great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Karolien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The star of the show for us was the 5+ star service (if I could give 10 I would) from Gagan! He was welcoming and so helpful!
Stayed 2 nights in Dec 2025