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Aparthotel

Quest New Plymouth

4.5 star property

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Photo gallery for Quest New Plymouth

One Bedroom Executive Apartment | View from room
Studio Apartment
Front of property
Hallway
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Kitchen
  • Gym
  • Breakfast available
  • Air conditioning
  • Outdoor space

Explore the area

View in a map
21 Currie Street, New Plymouth, 4601
  • Place, Pukekura Park
    ‪8 min walk‬
  • Place, Fitzroy Beach
    ‪18 min walk‬
  • Place, Bowl of Brooklands
    ‪3 min drive‬
  • Airport, New Plymouth (NPL)
    ‪12 min drive‬

Room options

View all photos for Studio Apartment

1 bedroom, premium bedding, desk, laptop workspace

Studio Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, desk, laptop workspace

One Bedroom Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Executive Apartment

One Bedroom Executive Apartment | Living area

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Two Bathroom Apartment

Smart TV, first-run films, streaming services

Two Bedroom Two Bathroom Apartment

  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

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About this property

Quest New Plymouth

Luxury aparthotel with a sauna connected to a shopping center in New Plymouth
Along with a fitness center, this aparthotel has a sauna and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Each apartment features a kitchen with a microwave and a dishwasher, plus free WiFi and a Smart TV with satellite channels. Added amenities include first-run movies, premium bedding, and a coffee/tea maker.
Quest New Plymouth offers 40 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Smart televisions come with premium satellite channels and first-run movies. Accommodations at this 4.5-star aparthotel have kitchens with microwaves, cookware/dishes/utensils, and dishwashers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Quest New Plymouth, you're connected to a shopping center and just a quick walk from Centre City Shopping Centre. Features include free WiFi in public areas, plus a gym and a rooftop terrace. Built in 2009, this luxury aparthotel has 40 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV, and first-run movies
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Steps from Centre City Shopping Centre and Richmond Cottage
Quest New Plymouth offers its guests a sauna and a fitness center. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Quest New Plymouth. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star New Plymouth aparthotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (NZD 20 per night; includes in/out privileges)

Family friendly

  • Babysitting (surcharge)
  • Cot: NZD 10 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 25 for adults and NZD 25 for children

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • First-run films
  • Smart TV with premium satellite channels
  • Streaming services

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • ATM
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle parking
  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 40 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Built in 2009
  • Comprehensive recycling policy
  • Connecting units available
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of NZD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Uncovered self parking fee: NZD 20 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 7 days before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Apartment New Plymouth
Quest New Plymouth
Quest New Plymouth Apartment
Quest New Plymouth Aparthotel
Quest New Plymouth New Plymouth
Quest New Plymouth Aparthotel New Plymouth

Quest New Plymouth Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 362 out of 672 reviews
Rating 8 - Good. 244 out of 672 reviews
Rating 6 - Okay. 52 out of 672 reviews
Rating 4 - Poor. 12 out of 672 reviews
Rating 2 - Terrible. 2 out of 672 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maddie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Regan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central location, plenty of local shopping and eateries within walking distance
Stayed 1 night in Jul 2025

10/10 Excellent

Zaid

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was my first visit to this hotel. The reception was clean and compact which disguised the spaciousness of the corridors and rooms in the accommodation areas. My room was large, nice kitchen, modern bathroom, plenty of room to spread out my luggage and working equipment. I did not use the entertainment system but it looked very modern. The room air con was great and the location in downtown was very handy for walking to the many restaurants and shops nearby.
Stayed 1 night in Jul 2025

10/10 Excellent

Shanley, waitara

Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Aleksandrina

Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqueline F

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Philip, Auckland

Stayed 4 nights in Jun 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Now you have book and pay for parking,didn't last stay
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, room comfort
Fabulous stay thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Johann

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jillian

Liked: Cleanliness, room comfort
Friendly welcome. Comfortable apartment. Convenient location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and wonderful facilities - a washer and dryer! Though the heat pump didn't really get too warm and the plumbing was a little noisy (: Very lovely staff! I hope to visit again
Stayed 2 nights in Jun 2025

6/10 Okay

Emily

Business traveller
Liked: Cleanliness, room comfort
Accom was great, central, quiet and clean. Did have an issue getting back into the property after going out for a meal and had to stand outside for approx 15mins waiting to be let back in. The intercom help was very very slow and I was grateful to have someone else with me as standing outside the hotel for that amount of time in the dark alone would have been frightening.
Stayed 1 night in May 2025

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was an amazing stay but noisy plumbing
Stayed 2 nights in May 2025

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great family option in New Plymouth, huge adjoining rooms with kitchenette, laundry in room facilities and great location!
Stayed 2 nights in Apr 2025

8/10 Good

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and friendly staff
Stayed 1 night in Apr 2025

8/10 Good

LISA

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025