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Aparthotel

Quest New Plymouth

4.5 star property

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Photo gallery for Quest New Plymouth

A modern building with a sign reading "QUEST" and a parking lot in front.
A neatly made bed with patterned pillows, a framed picture above it, and a window with curtains.
A hotel reception area with a 'QUEST' sign, a receptionist, a reception desk, a sofa with a 'QUEST' rug, and an elevator.
A compact living space with a kitchenette, a dining area, a workspace, and a seating area with a sofa and a coffee table.
A gym with various exercise equipment, including treadmills and weight machines, and a large open space for workouts.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Outdoor space

Explore the area

View in a map
21 Currie Street, New Plymouth, 4601
  • Place, Centre City Shopping Centre
    ‪1 min walk‬
  • Place, Puke Ariki
    ‪3 min walk‬
  • Place, TSB Showplace
    ‪5 min walk‬
  • Airport, New Plymouth (NPL)
    ‪11 min drive‬

Room options

View all photos for Studio Apartment

A hotel room with a bed, a desk with a computer, a television, a microwave, and a small kitchenette.

Studio Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

A compact living space with a kitchenette, a dining area, a workspace, and a seating area with a sofa and a coffee table.

One Bedroom Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Executive Apartment

A modern living room with a grey sofa, a small table with a plant, a desk with a computer, and a TV displaying a scenic image.

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Two Bathroom Apartment

A modern hotel room with a grey sofa, a desk with a computer, a chair, and a large window with curtains.

Two Bedroom Two Bathroom Apartment

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Quest New Plymouth

Along with a fitness center, this aparthotel has a sauna and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Each apartment features a kitchen with a microwave and a dishwasher, plus free WiFi and a Smart TV with satellite channels. Added amenities include first-run movies, premium bedding, and a coffee/tea maker.
Quest New Plymouth offers 40 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Smart televisions come with premium satellite channels and first-run movies. Accommodations at this 4.5-star aparthotel have kitchens with microwaves, cookware/dishes/utensils, and dishwashers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Quest New Plymouth, you're connected to a shopping center and just a quick walk from Centre City Shopping Centre. Features include free WiFi in public areas, plus a gym and a rooftop terrace. Built in 2009, this luxury aparthotel has 40 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV, and first-run movies
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Steps from Centre City Shopping Centre and Richmond Cottage
Quest New Plymouth offers its guests a sauna and a fitness center. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Quest New Plymouth. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star New Plymouth aparthotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (NZD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Cot: NZD 10 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 25 for adults and NZD 25 for children

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • First-run films
  • Smart TV with premium satellite channels
  • Streaming services

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • ATM
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle parking
  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 40 units
  • Bicycle parking
  • Built in 2009
  • Connecting units available
  • Some LED lighting used
  • Soundproofing
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of NZD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Uncovered self parking fee: NZD 20 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 7 days before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Apartment New Plymouth
Quest New Plymouth
Quest New Plymouth Apartment
Quest New Plymouth Aparthotel
Quest New Plymouth New Plymouth
Quest New Plymouth Aparthotel New Plymouth

Quest New Plymouth Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 401 out of 725 reviews
Rating 8 - Good. 256 out of 725 reviews
Rating 6 - Okay. 54 out of 725 reviews
Rating 4 - Poor. 12 out of 725 reviews
Rating 2 - Terrible. 2 out of 725 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Santana

Liked: Cleanliness, check-in, communication, listing accuracy
Great location. Clean rooms
Stayed 2 nights in May 2026
Verified review

8/10 Good

Neville

Liked: Cleanliness, amenities, communication
Clean rooms, very helpful staff and excellent location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely clean room, friendly host
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, check-in, communication, listing accuracy
Everything went smoothly, from booking, checking in to checking out. The apartment was clean and well-furnished. All staff that we came across were pleasant to deal with. We wouldn't hesitate to stay here again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Thilina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Stay. Clean room, friendly staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were friendly and helpful. The room was spotless. An awesome place to stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Satya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean room and spacious. Great for families.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Clay

Liked: Cleanliness, check-in, communication, listing accuracy
Seperate bedroom and great location Parking was a lot for this location as not secure
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, communication
Great room, friendly staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, check-in, communication, listing accuracy
Thanks for allowing us to store our mountain bikes in the basement.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

carol

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room were nice and clean
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were welcoming and helpful. Room was clean, spacious and had everything we needed for our 3 night stay. Also very centrally situated. A great stay thank you.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, check-in, communication, listing accuracy
Great service. Great air con , clean . Good private parking . Alway enjoy staying here . They always look after me . Thank you
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Noah

Liked: Cleanliness, communication
Nice spacious and clean room, excellent staff and free access to gym. Definitely recommended.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great all round property in the centre of town. Close to shopping, restaurants and the seaside. Would stay again.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and staff really friendly
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and tidy
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central location, plenty of local shopping and eateries within walking distance
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good hotel in the bottom end of New Plymouth, close to everything
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, communication
Great central location for shopping, bars & restaurants with the magnificent Pukekura Park only 10 min walk away.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great spot with amazing access to everything you need
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, room comfort, communication
Fabulous stay thank you.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great late night service, comfy bed and spacious
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property, highly recommend.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great room, would stay again
Stayed 1 night in Jul 2022