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Platinum Hotel

4.0 star property

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Photo gallery for Platinum Hotel

Property grounds
Exterior
Courtyard
A modern indoor seating area with tables and chairs, large windows, and a bar counter.
A modern lobby with a red circular seating area, a reception desk, and large windows offering a view of the outside.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No.77, Anxing Rd., Xindian Dist., New Taipei City, 231
  • Place, Anhe International Sightseeing Night Market
    ‪7 min walk‬
  • Place, Xingnan Night Market
    ‪5 min drive‬
  • Place, Taipei 101
    ‪17 min drive‬
  • Airport, Taipei (TPE-Taoyuan Intl.)
    ‪66 min drive‬

Room options

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Junior Room

Premium bedding, minibar, in-room safe, desk

Premium Junior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Delicate Room(City view)

A hotel room with two beds, a desk, a chair, a TV, and artwork on the wall.

Delicate Room(City view)

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Family Twin Room, 2 Double Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Front of property – evening/night
New Taipei Hot Spring Hotel
Xindian
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.1 out of 5, Very good, 238 reviews
The price is €102
includes taxes & fees
7 Jul - 8 Jul
New Taipei Hot Spring Hotel

About this property

Platinum Hotel

A restaurant, a health club, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Platinum Hotel offers 225 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This New Taipei City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Platinum Hotel, you'll be close to Xingnan Night Market. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Self-serve breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Just a 4-minute drive from Xingnan Night Market and a few minutes from National Human Rights Museum
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi and wired Internet. A health club, a vending machine, and an arcade/game room are also featured at the business-friendly Platinum Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star New Taipei City hotel.

For a fee, guests can enjoy self-serve breakfast daily from 6:30 AM to 10:00 AM.
Platinum Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: TWD 550 for adults and TWD 440 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Health club

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily until 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
This property offers daily metro station shuttle service from MRT Xindian and MRT Nanshijiao station.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for TWD 1300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately TWD 550 for adults and TWD 440 for children
  • Rollaway bed fee: TWD 1300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily until 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Platinum Hotel New Taipei City
Platinum New Taipei City
Platinum Hotel Hotel
Platinum Hotel New Taipei City
Platinum Hotel Hotel New Taipei City

Platinum Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 251 reviews
Rating 8 - Good. 82 out of 251 reviews
Rating 6 - Okay. 18 out of 251 reviews
Rating 4 - Poor. 4 out of 251 reviews
Rating 2 - Terrible. 4 out of 251 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Breakfast buffet was delicious, lots of variety of foods. I would highly recommend this hotel.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very polite and help me a lot. Therefore recommend for said hotel.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities
Excellent hotel! The staff were so helpful and welcoming. They gave us some New Years gifts which were so kind of them. It's a lovely hotel with good facilities. Laundry was very useful to have and there seemed to be ample car parking, although I didn't use it. There was a good offering for breakfast. Shower was particularly good.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yongjin

Liked: Cleanliness, staff & service, amenities
Great!!!!!!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Yongjin

Liked: Cleanliness, staff & service, amenities
Good
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Chia Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern. Surrounding does not have much choice on restaurant etc.
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Ying-Chen

Liked: Cleanliness, staff & service, amenities
客房乾淨，環境也安靜，服務人員與設施都好，早餐還行
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, amenities
客房乾淨，有升等
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mei Ju

Liked: Cleanliness, staff & service, amenities
第二次入住，一樣非常的滿意👍 （如果房間廁所也能有免治馬桶更棒）
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, amenities
客房乾淨整潔，服務人員有禮貌
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

KWAN HSIEN

Liked: Cleanliness, staff & service, amenities
本次入住時隔壁房剛好像在開party，都是電音跟聊天的聲音，後來跟櫃檯溝通換房間，很快的取得同意，早餐品質尚可
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ching

Liked: Cleanliness, staff & service
房間乾淨，早餐中規中矩，大廳聖誕裝飾跟乳牛裝置藝術很酷，但娛樂設施與房間影音設施較不足
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Vielfältiges Frühstück, sauberes Zimmer, nettes Personal
Stayed 15 nights in Oct 2025
Verified

10/10 Excellent

yu chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨 房間大 員工友善
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

YU HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體非常良好

總共入住兩晚。各方面都非常棒，尤其是櫃台服務人員的表現，態度方常和藹，遇到問題處理速度也很快。 但續住時，第一天的清潔人員明顯優於第二天，不確定是否是因為不同人打掃，或是沒有SOP可遵循。
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Mei Lin

Liked: Cleanliness, staff & service, room comfort
房間寬敞.浴室有漂亮的澡盆.自助早餐不錯.服務很好. 美中不足的是網速超級慢.無法上網
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員很熱心的幫忙解決問題。
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

WEI LIN

Liked: Cleanliness, staff & service
因為出差第一次下塌新店的飯店，飯店環境比想像中更好，接待的人員也很親切，房間設計簡單燈光非常昏暗，房務人員早上7點就開始打掃房間，隔音很差及她們講話非常大聲，一直大聲的嬉笑甚至尖叫，因為太疲憊半夢半醒之間以為在做惡夢，住過各種等級的飯店，這種情況也是第一次遇見，都7點開始打掃了11點退房走出去，整個走廊還是滿滿的打掃車及每間都還在打掃的狀態，這種專業度實在是讓人無言，跟櫃檯反應之後她們當下立即致歉，在我要搭車離開的時候也送上了禮物，但我並非需要補償或是讓飯店為難，只希望這部分可以做一些調整，因為我蠻喜歡這間飯店，下次可能還會再訪。
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

CHIN TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境很好房間很大 住起來很舒適！
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Yushan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務很好，住宿環境很棒，唯有浴室洗澡玻璃門關起來還會噴到外面，造成地板很濕，這個比較麻煩一點
Stayed 1 night in Jan 2025
Verified

8/10 Good

MIN-CHIAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間大門隔音不佳，對門有小孩大聲吵鬧尖叫 早早被打斷睡眠無法休息，休息品質可以再改進 其他都很滿意
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯很親切，停車也方便 整體清淨也很乾淨
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Yu Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities
不錯早餐豐富
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體住宿

環境很不錯，服務人員的態度真的很親切。 很適合商務旅行的完整休息。 停車位可能會有點不夠，但是停車的空間很大。 整體來說是很不錯的一次住宿體驗 和 酒店。 有在用心經營。
Stayed 1 night in Apr 2024