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The Koos Hotel

3.5 star property

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Photo gallery for The Koos Hotel

Classic Twin Room
Property grounds
Buffet
Deluxe Triple Room
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
No. 219-2, Chung Shing Rd., Sec. 3, Hsin-Tien, New Taipei City, 231
  • Place, Jingmei Night Market
    ‪12 min walk‬
  • Place, National Human Rights Museum
    ‪17 min walk‬
  • Place, Xinglong Park
    ‪7 min drive‬
  • Airport, Taipei (TPE-Taoyuan Intl.)
    ‪69 min drive‬

Room options

Classic Stylish Family Room

  • Sleeps 4
  • Free Wi-Fi

Deluxe Business Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Large Single Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Desk, blackout curtains, soundproofing, iron/ironing board

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Koos Hotel

A restaurant, a meeting room, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a garden, and a front-desk safe are onsite.
The Koos Hotel offers 71 air-conditioned accommodations with complimentary bottled water and slippers. Flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This New Taipei City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at The Koos Hotel, you'll be close to Taipei 101. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Just a 5-minute drive from National Taiwan University and 9 minutes from Taipei 101
There's a restaurant on site. Public spaces have free WiFi. The Koos Hotel also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star New Taipei City hotel.

The Koos Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for TWD 700.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: TWD 700.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
The front desk at this property is open daily from 8:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

CHINATRUST HOTEL New Taipei City
Koos New Taipei City
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The Koos Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 56 out of 285 reviews
Rating 8 - Good. 116 out of 285 reviews
Rating 6 - Okay. 72 out of 285 reviews
Rating 4 - Poor. 26 out of 285 reviews
Rating 2 - Terrible. 15 out of 285 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

M

Liked: Cleanliness, property conditions & facilities
The service and location of Koo Hotek is excellent. The staff are helpful and polite. The rooms and the toilets can do with some updating.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

YEONG BIAN

Liked: Cleanliness, staff & service, amenities
Tidy, clean and quite
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the train station was nearby, as well as the access to nearby convenience stores.
Verified

10/10 Excellent

earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and patient with my lack of Chinese language skills
Stayed 27 nights in Aug 2025
Verified

10/10 Excellent

Yoshihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so good
Stayed 3 nights in Apr 2023
Verified

4/10 Poor

Leng Suan Priscilla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty hotel room- extremely dirty toilet.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

samantha

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty but cheap
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Rita

Liked: Staff & service
We like the location, we stayed at this hotel each time when we go back to Taiwan. But the hotel is getting old , I think may need some upgrades bathroom like shower door. I see some mold in the shower wall. It is very humidity in the room. A young lady in the front desk is very helpful and nice.
Stayed 3 nights in Apr 2024
Verified

4/10 Poor

Lillian

Disliked: Cleanliness, amenities, property conditions & facilities
Properties is very dirty. Look like they never take care it. I only can give 1 star. But location is good.
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room had no heat and was cold. my kids were cold and night and got sick. when we told them we could not stay any longer, they were rude and refunded me only one of the two remaining nights
Stayed 4 nights in Mar 2023
Verified

4/10 Poor

SHU DUAN

Liked: Staff & service
設備低頻噪音
Stayed 1 night in Jan 2026
Verified

8/10 Good

chiawen

Liked: Cleanliness, staff & service, amenities
設備比較舊，但是有用心在維護 乾淨，鬧中取靜
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Yung-Hsing

剛好住的房間冷氣不夠強
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
部分天花板滴水，厠所抽風機很噪
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Donald

Disliked: Amenities
2024年10月份住在這個飯店，check in那天就問他們健身房是幾點關門那些問題，結果職員說健身房的器材在維修，不讓使用。然後上去房間，一開門就撲面而來的發霉味道，而且這間飯店是用鑰匙，而不是用房卡，然後燈光就偏暗，但牆壁的裂痕就看得很清楚。最後，離開房間的時候記得要用鑰匙鎖門，因為不會自動上鎖的。
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
合理的住宿費，周邊交通很方便，只是因為這個旅館太舊了，房間的天花板有很嚴重的水漬痕跡，如果可以重新整修，會更好～
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

ching i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
所在位置非常棒，鬧中取靜，交通便利，公車捷運都方便，自駕也有停車場。 附近美食超多，為此行差旅下班後增添不少樂趣。 24小時櫃台使人安心 因為連住三晚，早上都會遇到房務人員親切詢問是否要打掃，雖然不是新建物，打掃有用心，沒有異味很棒。
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

CHANGYUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不會再來了！
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Wang

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
設備太老舊了，入住第一天，就發現發房間的熱水壺蓋子是鬆脫的，一倒水蓋子就掉，房務管理不好，應該主動更換新的，不是讓客人自己去櫃檯要求。另外就是隔音很差，樓上住戶洗澡，聽得非常清楚，以這樣的老舊設備，這價格算太貴了！
Stayed 5 nights in Feb 2024
Verified

8/10 Good

chih-wei

個人感受

旅館入口不好找，床硬，此外並無不便，其他評論說得很糟糕的那些狀況，慶幸均未遇到。
Stayed 1 night in Feb 2024
Verified

4/10 Poor

CHI-SAN

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

不好的旅遊經驗。

清潔程度沒提升，清潔婦務態度輕率。
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Naoki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
浴槽はなし。シャワーのみですが、下の床が割れています。シーツ、掛け布団カバーの交換はありませを。 汚れが付いていても変えないようです。 安いホテルですが、汚れているなら交換はしてもらいたい。 場所は駅から大変近く、コンビニ、食堂は多数あり便利。近隣には朝市が開かれており、中山辺りでは見れないローカルな光景は楽しめる。
Stayed 6 nights in Dec 2023
Verified

6/10 Okay

Elaine

Liked: Staff & service
Disliked: Property conditions & facilities
較舊，特別是洗手間，床較硬，冷氣凍，不過位置好，大坪林站附近多餐廳，可步行至裕隆城及家樂福
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

CHI HAN

Disliked: Staff & service
。
Verified

6/10 Okay

CHI HAN

Disliked: Staff & service
。