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Wulai Town House

3.0 star property

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Photo gallery for Wulai Town House

Comfort Suite
Hallway
Standard Single Room, 1 Bedroom | Bathroom
Comfort Suite
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
No.10, Ln. 86, Wenquan St., Wulai District, New Taipei City, 233
  • Place, Wulai Old Street
    ‪10 min walk‬
  • Place, Wulai Atayal Museum
    ‪10 min walk‬
  • Place, Lover's Trail
    ‪5 min drive‬
  • Airport, Taipei (TPE-Taoyuan Intl.)
    ‪86 min drive‬

Room options

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite

Comfort Suite | View from room

Comfort Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Japanese Style )

Double Room (Japanese Style )

Double Room (Japanese Style )

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Bedroom

Standard Single Room, 1 Bedroom

Standard Single Room, 1 Bedroom

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Wulai Town House

Along with a restaurant, this hotel has express check-in and free self parking. WiFi in public areas is free.
Wulai Town House offers 15 accommodations with complimentary bottled water and slippers. LED televisions come with cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
There are hot springs on site.
During your stay at Wulai Town House, you'll be within walking distance of Wulai Old Street. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include luggage storage
  • Onsite recreation includes hot springs
  • 12 minutes by foot from Wulai Old Street and a 3-minute drive from Lover's Trail
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Wulai Town House offers its guests hot springs. An airport shuttle (available on request) and a train station pick-up service are available for a fee. Wulai Town House also features express check-in and a water dispenser. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Taipei City hotel.

Wulai Town House has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Hot springs

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Designated smoking areas

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 6 PM; Check-in end time: 11 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TWD 2200 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Wulai Town House offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - 11:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Wulai Town House.

Property is also known as

Wulai Spring
Wulai Town House Hotel
Wulai Town House New Taipei City
Wulai Town House Hotel New Taipei City
Wulai Town House (Wulai Spring Resort)

Wulai Town House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 58 reviews
Rating 8 - Good. 22 out of 58 reviews
Rating 6 - Okay. 11 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

7.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Minoru

Liked: Staff & service
Disliked: Cleanliness
お風呂は大きくてよかったけど、全体的に古くて汚い。部屋は寒かった。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

少謙

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通方便，cp值高
Stayed 1 night in Feb 2024
Verified

8/10 Good

SHR-FAN

Liked: Staff & service, property conditions & facilities, room comfort

要問路

如果不是開車前往，建議在台車站問工作人員如何走樓梯上去，就可以不用繞一大段路。
早餐菜色
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

IWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

早餐好吃

若是坐公車上去，可到總站下車，往老街，台車方向走，有樓梯捷徑可到達。早餐好吃，服務員很好
Stayed 1 night in May 2021
Verified

10/10 Excellent

YUAN CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐很好吃! 泡湯還可以看夜景
Stayed 1 night in Apr 2021
Verified

8/10 Good

Sharty

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
溫泉很舒服，但可能是因為比較貼近自然，東西放沒有很久就會引來螞蟻，泡溫泉一直有小飛蟲自殺。
Stayed 1 night in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Great stay, good view and nice breakfast

Comfortable stay and great breakfast. However, facilities and room furnishings have not been well maintained. For example, the bed frame is usable despite some joints are clearly broken; the bed sheets are clean although the material is thin down with a big gap at the corner due to wear and tear. Overall, the place gave a homestay feel and some effort in maintaining a more refreshed amenities would greatly elevate the staying experience. The location is more suited for driving up if you have luggage and the rooms overlooking the river and town center have a great view in the morning.
Stayed 1 night in Nov 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

to improve

Location is good, howerver it is overpriced for the room condition, building is not very well maintained couls be improved.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Wen jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆人很親切，泡湯品質不錯👍，窗外是蟲鳴鳥叫聲，早餐好！
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Er qin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

風景美

風景美，從上帝角度，看老街，白天夜晚感覺不一樣。浴缸大，稍微老舊
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very decent accommodation option to have hot spring
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
部屋が広くて快適。ベッドもお風呂も大きくて良い。川の流れる音が聞こえて穏やかな気持ちになれる。 但し、新しい旅館ではないので、全体的に古びていることだけは理解した上で泊まりましょう。
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
전반적으로 모두 만족했습니다. 온천욕을 객실 내에서 할 수 있는점이 가장 좋았습니다. 직원들도 모두 친절했어요
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境清幽、簡潔、前台職員熱情款待。 改善建議： 如果預早知道烏來台車站旁有一樓梯直上，可以更加方便前住溫泉旅館。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

JIM CH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the room is excellent. Hot spring is very nice, too. Although equipment from the hotel is a little old, I will recommend this hotel for couples.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Yen-Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
簡單舒適
Stayed 1 night in Jun 2019
Verified

8/10 Good

Kenneth

Liked: Staff & service
Cheap but not very convince to reach, require a 10-15min walk to the hot spring street.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Far away from other hotel and shop that make this hotel quiet and comfortable to stay. Very helpful staffs.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Na

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆很熱情也很幫忙～房間很乾淨，環境不錯，推薦～
Stayed 1 night in Nov 2018
Verified

6/10 Okay

masa

Liked: Cleanliness, staff & service
Disliked: Room comfort
シングルルームに１泊した。寝室はベッドで埋まり、あとはかろうじてスーツケース２つくらいが置けるくらい。ただしその分浴槽は広いので、ここは割り切るしかないだろう。 他に注意点を２つ ①トロッコ列車の駅もしくはセブンイレブンから見て崖の上にある宿で、近道を使えばすぐなのだが、夜だと見つけにくいしそもそも人がいなくて怖い（昼なら問題なし）。男性はともかく女性には勧められない。 ②また宿とは直接関係ないのだが、上記近道を使わない通常ルート（車が通るルート）だとかなり遠回りなうえ、夜は大きめの犬がウロウロしている。私は夜７時頃に宿についてチェックイン後に老街に向かったのだが、行きは遭遇したのが１匹だけで家の入口におとなしくしていたため気にならなかったものの、夜10時頃に戻るときは数匹が所々で道の真ん中を我が物顔でウロウロしていて正直恐怖を覚えたためタクシーを使った。 従って、夜に到着した場合、老街との往復は結局タクシーを使わざるを得ない状況が多いかと思います。ちなみにバス停留所から宿までのタクシー料金は片道200台湾ドルでした。 ③以上により、ロケーションはいいとも悪いともいえません。自分の感想としては昼は最高（トロッコ駅まで３分、老街まで５分）、夜は最悪（部屋に閉じこもるかタクシーで移動）という評価になります。
Stayed 1 night in Oct 2018
Verified

8/10 Good

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a beautiful town. Grand view of river and mountains from breakfast room. Good western breakfast. My room and corridor were bit smelly. The hand shower was not very convenient.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點有點遠 但幽靜 適合靜心休養 到烏來建議打車上去 人很好，非常有禮
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accommodating Staff!

The staff here were friendly & accommodating. They let us check-in early & gave us great directions to get to Wulai Springs. The room was clean & had a decent size soaking tub in it. We were so in love with the area (and the hotel) that we decided to stay a second night. That night they let us eat dinner late & gave us dessert on the house! If you go to Wulai, stay at this hotel! It is a good price, and you will love the accommodations & staff.
Stayed 1 night in May 2018
Verified

8/10 Good

Kwong Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
店員哥哥很好人，主動幫忙提行理。房內整潔，但没有窗