4.2 out of 5

"Great time in a very central hotel near to the subway and many shops such as Macy's. Fantastic breakfast facilities and helpful staff on the desk. " More

By a verified traveller on Wed 06 Dec 2017

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Hotel Description

Hotel Metro puts you in the heart of New York, within steps of popular attractions like Macy's and Empire State Building. Highlights at this hotel include free in-room WiFi.

All 183 rooms feature flat-screen TVs with cable channels, and you can enjoy iPod docks, safes, and hairdryers. Additionally, fridges, irons/ironing boards, and desks are available.

This business-friendly hotel offers free WiFi in public areas, a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area, a rooftop terrace, and a 24-hour front desk.

Attractions within a 15-minute walk of this 3-star Midtown hotel include New York Public Library and Times Square.

One Double Bed (Mini)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe, Two Double Beds (Contemporary)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Room (Contemporary)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Metro ratings based on 74 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Finding out about New York- 1st visit.

Pros: Helpful staff on the desk, great breakfast and central to everything. Great location.
Location: Shopping area, restaurants and sight seeing. One block away from Empire State Building. Great rooftop location within the hotel.
Great time in a very central hotel near to the subway and many shops such as Macy's. Fantastic breakfast facilities and helpful staff on the desk.

Posted by , from Scotland on 6 Dec 2017

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5 out of 5

Lovely hotel very central for all atransactions

Very nice hotel very friendly staff breakfast was lovely and there was also wine tasting every day in the hotel nice bonus central for all a traction really enjoyed our stay here

Posted by , from united kingdom on 23 Aug 2017

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Comment from Hotel Management

31 Aug 2017 by The Team at Hotel Metro

We are glad you liked all the complimentary amenities our hotel offers along with our friendly staff and central location. Thank you for sharing your experience with us.

5 out of 5

Brilliant

Our stay was brilliant, couldn't have been more helpful, champagne in the room for our anniversary, we were on the twelfth floor. Queen bed Room, it was comfortable and spacious, coffee machine, fridge, complimentary Coke. Continental breakfast, coffee all day, even wine tasting at night. Brilliant location near Empire State Building

Posted by on 14 Dec 2015

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5 out of 5

Hotel Metro

Excellent experience. Staff very helpful, friendly and approachable. Good breakfast but the icing on the cake was the free wine tasting and nibbles in the lounge every evening of our stay. Good central position, a stone throw from Macey's. Large room with a very comfortable bed. Subway just outside the hotel. This was our second stay at the hotel and we loved it.

Posted by on 25 Nov 2015

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5 out of 5

Family holiday!

The hotel was excellent overall & such a brilliant location! The staff were also very helpful. My only negatives would be that the room got v stuffy at night and the window was difficult to open, and the lift was v slow, especially at peak times (the stairs was a good option for us because we were on the 4th floor but I'd say less convenient for those on the higher floors.

Posted by on 31 Oct 2015

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5 out of 5

Fantastic hotel and location

A truly lovely hotel with comfortable rooms and space to chill out in. Situated close to subway, buses and sites, especially Empire State building. Staff extremely helpful and informative, can not fault this hotel. It is perfect for a city break.

Posted by on 11 Sep 2015

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3 out of 5

A bit tired!

The Hotel Metro is in an excellent location, very close to 5th Avenue, the subway and NYC attractions. Check in was quick and easy, but the room we were allocated (307 or 308 I think) was so poor I turned round immediately and went back to reception. It was opposite the lift, and therefore could be noisy, was tiny, and very gloomy as the window overlooked an internal space so you had a view of four brick walls. There was no argument about moving us however, although we did have to wait a short while for housekeeping to prepare the new room (we were earlier than suggested check in time anyway). New room was bigger, with a view over the street, and had coffee maker (which the lower room didn't) iron and ironing board, safe and fridge. Having said that the room did not look spotless (bathroom door looked a bit grubby, as did the radiator) and the whole hotel looked a bit tired. The biggest disappointment was that the rooftop terrace was closed. I had been looking forward to sitting up there with a cocktail in the evening, as it is said to have a good view of the Empire State Building. As some sort of compensation there was free wine and nibbles between 5.00 and 6.30 in the dining room each evening. Breakfast was a small selection of cereals, fruit, yoghurt and muffins, toast or bagels, all of which were very fresh and tasty. Tea and coffee were available free of charge all day in the dining room. Overall we enjoyed our stay here, but might consider elsewhere if terrace and refurb doesn't happen.

Posted by on 5 Sep 2015

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4 out of 5

Four Seniors stayed 3 nights.

We were pleasantly surprised by this hotel. Expected tiny room, as had inadvertently booked small double, but we had been upgraded to queen double. The rooms were perfect and on the third floor. continental breakfast got us out the door in the morning and coffee/tea available all day was a treat whenever we took a pit stop. However the piece de resistance was the roof top terrace with stunning views of the Empire state building. Unfortunately we were too busy tearing around New York to take full advantage of this. The reception staff were very friendly. Check actual price of venues before booking with concierge. Liberty Island would have been cheaper if we had done this. All in all, lovely calm hotel just off 5th Avenue. definitely highly recommend Hotel Metro.

Posted by on 4 Jun 2015

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5 out of 5

The perfect Hotel

From the time we arrived the staff were helpful in every way The breakfast perfect we tried the bistro the first night we could not fault the food and the service it was that good we had all our meals in the Hotel

Posted by on 4 Mar 2015

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4 out of 5

NYC Nov 2014

We booked 3 nights at The Hotel Metro and couldn't fault it, from the friendly greeting from the reception on arrival to the chat with the helpful doorman on check out we really enjoyed our stay. The room was a good size with the added bonus of a coffee/tea making facility and a nice bathroom with a big walk in shower and the complimentary continental breakfast gave us a good start to the day although the breakfast room can get quite busy . In warmer months there is also the roof top bar another big plus. Location was fab with a bar/restaurant next door attached to the hotel and three Irish bars almost next door serving good food either at the bar or in a restaurant and a good cocktail bar a couple of doors down. Also good location for Macey's and as we were travelling by Amtrak train it was only 10 mins max walk to Penn Station. We would recommend this hotel :D

Posted by on 6 Dec 2014

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Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Bar/lounge
  • Selected guestrooms

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a rooftop terrace, and a library are also featured at the business-friendly Hotel Metro. This 3-star New York hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 13 levels
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.5 km / 9 mi)
  • Train station: New York W 32nd St. Station (0.9 km / 0.6 mi)
  • Metro station: 34 St. Station (0.2 km / 0.1 mi)

Room Amenities

Hotel Metro offers 183 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and a hairdryer. New York's hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • iPod dock
  • Flat-screen television
  • Cable channels
  • Fridge
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hotel Metro New York
  • Hotel Metro
  • Metro New York
  • Metro Hotel New York City