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Best Western Plus Apollo Hotel Newcastle

4.5 star property

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Photo gallery for Best Western Plus Apollo Hotel Newcastle

Daily continental breakfast for a fee
Premium bedding, minibar, in-room safe, desk
Family Room, Multiple Beds, Non Smoking
Lobby
Designer toiletries, hair dryer, towels, soap

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
290 Pacific Hwy, Charlestown, NSW, 2290
  • Place, Charlestown Square
    ‪10 min walk‬
  • Place, Glenrock State Conervation
    ‪3 min drive‬
  • Place, Westfield Kotara
    ‪4 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪38 min drive‬

Room options

Deluxe Queen Room

  • Sleeps 3
  • Free Wi-Fi

Superior Room

  • Sleeps 3
  • Free Wi-Fi

Executive King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(136 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

A hotel room with a bed, two bedside lamps, a nightstand, a framed picture on the wall, and a window with curtains.

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Plus Apollo Hotel Newcastle

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Best Western Plus Apollo Hotel Newcastle offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of Best Western Plus Apollo Hotel Newcastle's great location. During your stay, you'll be within walking distance of Westfield Kotara. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine and garden views while dining at Babbingtons Bar and Grill
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Westfield Kotara and a few minutes from Blackbutt Reserve
Best Western Plus Apollo Hotel Newcastle offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Best Western Plus Apollo Hotel Newcastle. For a fee, parking is available.

This 4.5-star Newcastle hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Babbingtons Bar and Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (AUD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Babbingtons Bar and Grill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (1,076 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 8 to 25 per person
  • Self parking fee: AUD 10.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including weddings) are allowed on site
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Apollo International Hotel
Best Western Plus Apollo International Charlestown
Best Western Plus Apollo International Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Plus Apollo Newcastle
Best Western Plus Apollo International Hotel
Best Western Plus Apollo Hotel Newcastle Hotel
Best Western Plus Apollo Hotel Newcastle Charlestown
Best Western Plus Apollo Hotel Newcastle Hotel Charlestown

Best Western Plus Apollo Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Leland

Liked: Cleanliness, staff & service
Breakfast was wonderful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mark William

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet, comfortable bed, large room and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very courteous, room spotless, comfy bed, lovely view
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
clean room - friendly staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good selection of food for breakfast, modern motel great location to get around.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
My go to Hotel when in the area. Staff are always fantastic, room & the service meals are great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, great location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Nice room good staff everything clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Everything was amazing
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The best rest I have had in a long while.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sukhyun

Liked: Cleanliness, staff & service, amenities
good location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities
Room was perfect and the bed amazing
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff very accommodating to needs. Staff are Always keen to help especially the daytime lady on the front desk. Excellent value for money
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Staff, reception, facilities, restaurant all first class.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities
I had a fantastic time at Best Western Plus Apollo. The staff has been absolutely friendly and helpful, the room had a beautiful nature view and all the comfort needs ! Quick little walk to the mall and shops. Highly recommend!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and comfy good shower , staff very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, nice staff, plenty of parking, quiet, perfect!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities
The staff are always fantastic. You can tell it is a great working environment
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very friendly, used the djning room several times, food wonderful, very quiet
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service and location.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay and very relaxing
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
The staff including Bella and Rachel were outstanding. Friendly and always smiling 😃
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Hao

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service and very clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
Clean comfortable room. Great location and staff friendly. Thanks
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will most definitely be back
Stayed 1 night in Mar 2026