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Charlestown Terrace

4.5 star property

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Full-sized fridge, microwave, stovetop, dishwasher
Studio
Exterior
Flat-screen TV
Studio | Extra beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Parking included
  • Outdoor space
  • Air conditioning

Explore the area

Map
45 Dickinson Street, Charlestown, NSW, 2290
  • Charlestown Square
    ‪7 min walk‬
  • Westfield Kotara
    ‪4 min drive‬
  • John Hunter Hospital
    ‪7 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪33 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Apartment

  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Loft

Loft | Extra beds

Loft

  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

2 bedrooms, iron/ironing board, bed sheets

Standard Apartment, 2 Bedrooms

  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

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Property amenity

Jesmond Executive Villas

  • Pool
  • Kitchen
  • Washer
  • Dryer
3.8 out of 5, Good, (1827)
The price is €66
for 1 room
includes taxes & fees
16 May - 17 May
Jesmond Executive Villas

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Charlestown Terrace

Luxury apartment in Newcastle with free parking
Laundry facilities, express check-in, and express check-out are available at this apartment building. Self parking is free. Other amenities include a garden and multilingual staff assistance. The apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a washer/dryer and an electric kettle, and other amenities include a separate tub and shower and a flat-screen TV. Limited housekeeping is available.
This apartment offers 2 accommodations with washers/dryers and hair dryers. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

During your stay at this apartment building, you're just a quick walk from Charlestown Square. You'll find features like free self parking, plus a roundtrip airport shuttle (surcharge) and train station pick-up service (surcharge). This luxury apartment building has 2 apartments. The apartment includes amenities such as a kitchen and a washer/dryer.
  • Air-conditioned apartment with kitchen, washer/dryer, and living room
  • Free self parking
  • Amenities include laundry facilities and a multilingual staff
  • 7 minutes by car from John Hunter Hospital and 7 minutes from Lake Macquarie
  • Airport, train station pick-up, and shopping center shuttle service available for a fee
As a guest of this apartment, you'll find multilingual staff, a garden, and laundry facilities. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. The luxury apartment also features express check-in and express check-out. Self parking is free.

Languages

English

Property amenities

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Garden

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Multilingual staff

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: AUD 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 20.00
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions. Guests will receive an SMS with access code.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 75 per vehicle (one way)
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This apartment offers transfers from the cruise terminal, ferry terminal, and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Charlestown Terrace Apartment
Charlestown Terrace
Charlestown Terrace Apartment
Charlestown Terrace Charlestown
Charlestown Terrace Apartment Charlestown

Charlestown Terrace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 35 reviews
Rating 8 - Good. 8 out of 35 reviews
Rating 6 - Okay. 7 out of 35 reviews
Rating 4 - Poor. 5 out of 35 reviews
Rating 2 - Terrible. 4 out of 35 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kerryn

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Absolutely terrible. Read the reviews, don’t stay here. 1. The Expedia ad notes balcony, lock up garage, ‘luxury’ apartment. 2. The balcony is unable to be used due to some structural issue! 3. The garage didn’t lock, leaving open entry to anyone from outside 4. The unit wasn’t clean - the towels were dirty, bathrooms mouldy, soap from previous visitors still in the shower! General stains and marks everywhere that looked generally like nothing had been cleaned. 5. Really noisy - lots of other tenants out playing late at night 6. The internet didn’t work. 7. After noticing all this I checked the Expedia reviews and noted many other occupants have had the same complaints. Clearly nothing has been done to address them which is disappointing. In short, this property is absolutely not a 4 star or even a 3 star property and it shouldn’t be advertised as such.
Stayed 2 nights in Nov 2024

2/10 Terrible

Nicki

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT UTILISE THIS PROPERTY Booked accommodation here for a number of nights to catch up with family Upon arrival around 8pm we found the property had not been cleaned and the previous tenants mess was still present. Beds used, rubbish left everywhere, towels on the floor, used toilet paper on the floor in the bathroom, dirty dishes left in the sink, oven used and dirty, rubbish left on the tables etc. Now I understand that mistakes happen but when I attempted to contact the property I was hung up on 3 seperate times and told "go find somewhere else for the night and come back tomorrow" Zero care was offered by the property manager/owner who also just turned up unannounced while we were there and said "have the cleaners come". We had no idea who this person was as they didn't even bother to introduce themselves or apologies for the major inconvenience they had caused. Had to find accommodation out of the area (we booked this area due to appointments the following day) and due to this last minute rush to find accommodation we had to pay well above what we had budgeted for accommodation. This provider should be removed from all platforms and not allowed to offer their services. I WILL NEVER RECOMMEND THIS LOCATION AND ADVISE ALL PEOPLE TP STAY AWAY.
Stayed 3 nights in Sep 2024

4/10 Poor

Kerry

Disliked: Amenities, room comfort
Bed uncomfortable Bathroom needs work to shower door
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Stayed 1 night in Jun 2024

6/10 Okay

Ian

Liked: Room comfort
Disliked: Cleanliness

50 /50 to stay

Property is good. However had a number of little issues between cleaning and maintenance.
Stayed 4 nights in May 2024

8/10 Good

Donald

The stairs were unique The open living space was great The layout of the bedrooms was great
Stayed 1 night in May 2024

6/10 Okay

Natalie

Travelled with family
Disliked: Cleanliness, room comfort

Good location

Great location disappointing cleanliness and state of apartment. Balcony unable to be used due to structural issues, unit was not overly clean, tv in lounge room had remote that didn’t work, unit was showing signs of wear with many walls having repairs but not being repainted.
Stayed 2 nights in Jan 2024

6/10 Okay

Sophia

Stayed 4 nights in Sep 2023

2/10 Terrible

Emma

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Do yourself a favour and don’t book this place or the Newcastle executive apartments. They are managed by the same people and they are absolutely disgusting. We booked the Newcastle terraces and our room was not actually at that location. It was at the Newcastle executive apartments. I called the office about many issues and they were straight away defensive and not helpful at all- the staff member was actually very rude. Firstly the floor was filthy so our feet were black from grot. Bedroom door handle was broken so it wouldn’t shut. Shower was DISGUSTINGLY MOULDY. The dishwasher was broken that we weren’t notified about and they came and replaced it during a day while we were out and they left rubbish and packaging through our kitchen/lounge room area. This included wiring off cuts that our kids could have choked on. When we arrived there was urine under one of the toilet seats. The tv in the bedroom did not work at all apart from having the backlights always on so at night the tv was glowing and we couldn’t turn it off. The kickboard in the kitchen was broken and a safety hazard. There was no pots or pans to cook with, only a strainer and a pot lid available. The air drier was broke so our clothes fell off it when we tried to dry them after a day at the beach. Lastly the amount of cochroaches was ABSOLUTELY DISGUSTING we had all our food in bags zipped up so they couldn’t access it.
Stayed 3 nights in Dec 2022

4/10 Poor

Gilluan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a clean and update

Apartment was very dirty and uncomfortable. Very cold and needs a major update.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
good spaces and beds were good sparse ( not cushions) on lounge kitchen utensils very light on gas/over ill equiped and dirty/old mould on ceiling; not healthy silly bathroom design
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lounge needs throwing out as the springs in the cushions are gone. Cockroaches on walls and on floors. Some dead most alive. TV switches on and off periodically. Sound from TV is distorts after awhile. Spa was excellent except it makes noises for up to 15 minutes afterwards. Garage had leaves over the concrete, thus when you move around, you walk the leaves into the rooms. No broom available to sweep floors or leaves away. Beds hard as a rock. At least it was quiet from outside noise.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Clean and great location. Easy check in Bed was very comfy
Stayed 1 night in Sep 2018

8/10 Good

Malcolm

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Bern, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment

This is the best apartment, it is like your own home.
Stayed 2 nights in Apr 2018

8/10 Good

Mark, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort

Not exactly 'executive' but a good place to stay

Overall very good. Nice quiet street. Good shopping mall and restaurants only a 5 minute walk. Only negatives... Garage is tiny, hard to park anything but a tiny car in it due to the tight angles to get in. It would have been nice to have some basic essentials in the cupboards, some cling wrap and tin foil, costs the owners peanuts and adds to the service.
Stayed 2 nights in Feb 2018

4/10 Poor

Neil, Valentine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Nice apartment, poor service dangerous furniture

The apartment is nice, good location and reasonably equipped. The issues we had were two broken chairs that were left there without warning that my mum fell off. Despite reporting this on day 1, it took nearly 2 weeks to do anything and then they simply bent back the broken legs and put them back to use. The same thing happened, you sat on them and they collapsed, very dangerous! We will be making a formal complaint, poor maintenance and poor service, very disappointing and a let down to a nice apartment!!
Stayed 14 nights in Jan 2018

10/10 Excellent

Chris , Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas visit

We enjoyed the well appointed and conveniently located premises. Great to be able to use a dishwasher and have a good sized fridge/freezer. Spacious and comfy all round
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your money

Pros: check in/out and parking was good. Cons: overall in poor condition. The glass of window in the kitchen was broken meaning that the rooms were freezing, the apartment had an overall unpleasant odor and the sheets smelled like chlorine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities, room comfort

Classy and spacious but no WiFi

Our initial impression of this property was very positive however we soon discovered there was no WiFi internet access which made it unsuitable for our business trip. Outside garbage was overflowing upon our arrival and the individual car parking was very tight. Road noise was louder than expected in the front unit. We were very pleased with the customer service from the property management and that we were able to relocate to another of the group's properties after one night. Would recommend this property if you have a very small car (or none) and no internet access needs.

6/10 Okay

melisa, coffs harbour nsw

Disliked: Cleanliness

Within walking distance to a shopping centre.

We stsyed in #2 for 2 nights & our stay was pretty comfortable, after we wiped over all sufaces including chairs etc as they were all grimy. Had to wash up everything before we used it. I think we left the unit a whole lot cleaner than we found it. The whole unit needs a good spring clean. Very disappointed for what you pay per night. The parking is ridiculous, so small. We only just, with a little juggling got our medium sized sedan into the garage. My son damaged his car one night when he came to visit trying to park because it was so tight. Every time we went outside we had to brush off the farmers friends off us cause the weeds are that tall. Not enough room in the enclosed outside area as it is overgrown with weeds. It would be a good place to stay if it was better maintained.

4/10 Poor

katie, melbourne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

close to charlestown square

unfortunately very hot weather and bedrooms upstairs and stifling at night - air conditioner draped on to bed ! adequate facilities but very clinical rather than comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very spacious and lux

This place was perfect for our stay. It was more spacious than your average hotel and felt like a comfortable serviced apartment. Everything was easy from the check in to using the facilities. Highly recommend and will come back

8/10 Good

Roxanne

Liked: Cleanliness, room comfort

Good stay overall - serviced apartment/house

Good stay, was sent the entry code earlier on the day prior to check in. A bit disappointing that one shower head (out of 2) was broken. Toiletries for the bathroom (e.g. shampoo, conditioner, body gel) not provided. 2-bedroom house, can accommodate 4-5 people. Spacious lounge/kitchen area