Crystalbrook Kingsley

4.5 star property

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Photo gallery for Crystalbrook Kingsley

Reception
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Rooftop bar
Exterior
Courtyard

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
282 King St, Newcastle, NSW, 2300
  • Newcastle Civic Theater
    ‪2 min walk‬
  • Newcastle Beach
    ‪18 min walk‬
  • Merewether Beach
    ‪8 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪31 min drive‬

Room options

Park King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Harbour Twin

  • 29 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Harbour King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Urban King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Urban Twin

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Park Twin

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Crystalbrook Kingsley

Luxury hotel with a 24-hour front desk and a coffee shop
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, free use of bicycles, and concierge services. Change of towels is available on request.
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crystalbrook Kingsley's great location gets high marks from our customers. During your stay, you're just a quick walk from Newcastle City Hall. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Newcastle Civic Theater and a 4-minute drive from Nobbys Head Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Roundhouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Romberg's - Onsite rooftop bar. Open daily.
Ms Mary - This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 42 for adults and AUD 19 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 292 out of 446 reviews
Rating 8 - Good. 98 out of 446 reviews
Rating 6 - Okay. 34 out of 446 reviews
Rating 4 - Poor. 14 out of 446 reviews
Rating 2 - Terrible. 8 out of 446 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Josh and Crystal were lovely to deal with, nothing was a problem for them.
Stayed 1 night in Jan 2025

10/10 Excellent

Michaela

Stayed 2 nights in Jan 2025

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities
For the price of this room (Park view King room) the bed was not to standard.
Stayed 1 night in Jan 2025

10/10 Excellent

Anne-Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very high end rooms. Exquisite restaurant and view.
Stayed 2 nights in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jan 2025

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Despite the hotel being overall better than average, there were several issues that made giving the Cystalbrook Kingsley a lower than 5-star rating. Firstly, the Valet service was not a proper valet service. There was no entrance to drive in to and the business was using the reception check-in staff to be the valet. We had expensive items in our car and felt the need to watch over our vehicle until in the end I had to insist that our vehicles were parked. They also charged $50 a night for this service which was well overpriced when compared to other Crystalbrook hotels we had recently stayed at. Furthermore, they also keep your vehicle keys making it more difficult to access the car if required. There were also several cleanliness issues with the room. My wife found old blood stains on the corner of the underlay and the shower base was starting to grow some quality Mould. Our room was on the opposite side to King street directly above a noisy beer garden. This was not the hotels' fault, but something to consider if you are staying at the hotel over the weekend. You could tell that they had tried hard with the interior decorating of the room, but the layout was less than desirable with a two-seater couch, a table, single sitting chair and purpose built mini-bar all jammed into one corner of the room making it impossible to use all the items at once. Overall, our stay was OK but a little bit disappointing after seeing the hotel on TV and being quite excited about our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Kingsley was a very quiet place to stay and was in walking distance to Newcastle's nightlife.
Stayed 1 night in Jan 2025

8/10 Good

Jomel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Convenient comfortable
Stayed 1 night in Jan 2025

6/10 Okay

Benjamin

Liked: Cleanliness
Disliked: Property conditions & facilities
Don’t bother staying here if you’re driving a bigger car, there is nowhere safe to park. On site parking is 50 dollars per night and only accommodates cars u fee 1.9m. Rooms were nice but quite small. Staff were friendly but not helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Annie

Stayed 4 nights in Dec 2024

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Jiaxin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.The room is clean, comfortable & sustainable. It’s right in city centre & close to everything. Only thing is parking is not so convenient. However they’ve got valet service that could fix it up
Stayed 2 nights in Dec 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, very impressed with the property, fantastic breakfast with gorgeous views, will definitely stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Ann

Stayed 3 nights in Sep 2024

10/10 Excellent

HANSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting place with character. A bit of luxury but not over the top.
Stayed 2 nights in Dec 2024

8/10 Good

Campbell

Liked: Amenities
It went well. New property and good amenities. Was upgraded fortunately and received a top floor room. Only criticism is the $300 holding fee on the card which I couldn’t quite work out for the 4 night stay.
Stayed 5 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shorty stay

Short break in Newcastle. We normally book the Urban King but tried the Harbour King this time. Apart from being on higher floor, view isn’t much better. In fact the layout of the Urban King is preferable.
Stayed 2 nights in Dec 2024