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Mercure Newcastle Airport

3.5 star property

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Photo gallery for Mercure Newcastle Airport

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Miscellaneous
Miscellaneous
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
2 Williamtown Drive, Williamtown, NSW, 2318
  • Place, Tilligerry State Conservation Area
    ‪16 min walk‬
  • Place, John Hunter Hospital
    ‪24 min drive‬
  • Place, Newcastle Beach
    ‪25 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪10 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Newcastle Airport

Hotel in Williamtown with a 24-hour fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center. Housekeeping is available on request.
Mercure Newcastle Airport offers 95 accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Williamtown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Mercure Newcastle Airport, you'll be within walking distance of Tilligerry State Conservation Area. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from Tilligerry State Conservation Area and a 3-minute drive from Hunter Wetlands National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1119 square feet (104 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and concierge services are also featured at the business-friendly Mercure Newcastle Airport. Parking is available for a fee.

This 3.5-star Williamtown hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 5:30 AM to 10:00 AM.
MACH ONE - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 10:00 AM for a fee: AUD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MACH ONE

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (1,119 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (103 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (66 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 15 to 35 per person
  • Self parking fee: AUD 15.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Newcastle Airport Hotel Williamtown
Mercure Newcastle Airport Hotel
Mercure Newcastle Airport Williamtown
Mercure Newcastle Airport
Mercure Newcastle Williamtown
Mercure Newcastle Airport Hotel
Mercure Newcastle Airport Williamtown
Mercure Newcastle Airport Hotel Williamtown

Mercure Newcastle Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 335 out of 544 reviews
Rating 8 - Good. 151 out of 544 reviews
Rating 6 - Okay. 38 out of 544 reviews
Rating 4 - Poor. 11 out of 544 reviews
Rating 2 - Terrible. 9 out of 544 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kristy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was feral, looked like a murder scene and the bathroom is a porta loo in your room
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Amenities
All good.
Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport easy to be up early for flight next day after dropping hire car off
Stayed 1 night in Sep 2025

10/10 Excellent

Riana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Food was amazing. Staff were absolutely lovely. Highly reccommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was Awesome, nice and close to the Airport. Having an early morning flight it was very convenient. The room was comfortable, clean and quiet. Service desk were good and courteous. I would recommend to others.
Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff customer service 5 star
Stayed 1 night in Sep 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Food was a little expensive
Stayed 1 night in Sep 2025

10/10 Excellent

Peta

Liked: Cleanliness, staff & service
The room needs bigger bins. John Paul was amazing.
Stayed 1 night in Sep 2025

6/10 Okay

Kim

Liked: Property conditions & facilities
The staff were a bit slow in the dining room left there for a while. My air con was cold and it would warm up so I turn it off and slept in a jumper. The wall and phone had dust on it
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

The bed was clean and comfy. The bathroom was clean and classy.
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Amenities, property conditions & facilities
A great hotel but they need to have more staff on at breakfast one of the waitresses wasn’t that great didn’t seem to be able to plan properly ie the chief would ring the bell for a breakfast to be collected but it would sit on the servery for 8 minutes before the person to whom the breakfast was for went and collected it herself not good
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great stay. Good little gym, gluten free options and a quiet hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly. Great service
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect with this hotel highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

Corey

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff
Stayed 1 night in Aug 2025

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mick

A
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, fantastic for catching early morning flight. Great night's sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle, Coffs Harbour

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Shaun

Stayed 1 night in Jul 2025

6/10 Okay

Tracylee

Liked: Property conditions & facilities
Disliked: Staff & service
We stayed two nights and our room wasn’t serviced by housekeeping. The staff were friendly but not too helpful. No reason why, tried to give me some clean towels to take up but I was on my way out. The towels were dropped in to the room but the beds remained unmade, bin not emptied, no milk replaced in the fridge and used teaspoons left near the jug.
Stayed 2 nights in Jul 2025