See all properties
Aparthotel

Quest Newcastle West

4.5 star property

Choose dates to view prices

Photo gallery for Quest Newcastle West

Beach
Lobby sitting area
Apartment, 2 Bedrooms | Living area
In-room safe, desk, blackout curtains, iron/ironing board
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Parking available
  • Barbecue grill

Explore the area

View in a map
787 Hunter Street, Newcastle West, NSW, 2302
  • Place, NEX
    ‪12 min walk‬
  • Place, Newcastle Civic Theater
    ‪17 min walk‬
  • Place, Newcastle Beach
    ‪4 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪22 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Apartment

Apartment

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Executive Apartment

Two Bedroom Executive Apartment

Two Bedroom Executive Apartment

  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior
Holiday Inn Express Newcastle by IHG
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,002 reviews
The price is €104
includes taxes & fees
29 Mar - 30 Mar
Holiday Inn Express Newcastle by IHG

About this property

Quest Newcastle West

This aparthotel features a fitness center, a business center, and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Netflix, a stovetop, and a hair dryer are among the other amenities available to guests. Limited housekeeping is available.
Quest Newcastle West offers 78 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Newcastle aparthotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quest Newcastle West. During your stay, you'll be within walking distance of Newcastle Civic Theater. Features include free WiFi in public areas, plus a gym and a business center. Built in 2017, this luxury aparthotel has 78 apartments. Free WiFi and a flat-screen TV are available in each apartment.
  • Each apartment offers a flat-screen TV, Netflix, and a microwave
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Newcastle Civic Theater and a few minutes from Newcastle Showground
WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A fitness center, barbecue grills, and a vending machine are also featured at the luxury Quest Newcastle West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Newcastle aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (AUD 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Toaster
  • Water dispenser

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Vending machine

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 78 units
  • Banquet hall
  • Built in 2017
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 35 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Surcharges apply for use of the sofa bed in the guestrooms.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Newcastle West Apartment
Quest Newcastle West Aparthotel
Quest Newcastle West Newcastle West
Quest Newcastle West Aparthotel Newcastle West

Quest Newcastle West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 219 out of 353 reviews
Rating 8 - Good. 88 out of 353 reviews
Rating 6 - Okay. 31 out of 353 reviews
Rating 4 - Poor. 9 out of 353 reviews
Rating 2 - Terrible. 6 out of 353 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helpful friendly staff. Clean room and great amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities
Parking was easy
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay Good staff easy to walk to dining options safe and quiet.
Stayed 1 night in Dec 2025

8/10 Good

Mr G

Liked: Cleanliness
Very friendly and knowledgeable staff. Large, clean rooms and a location that suited our needs.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cassandra

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great service, very helpful. Room was amazing and location was easy to get to
Stayed 1 night in Nov 2025

8/10 Good

Imelda

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in and out. Friendly and helpful front desk. Limited secured parking available with fee.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff , clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Nene

Stayed 1 night in Oct 2025

6/10 Okay

Damien, Claremont Meadows

Disliked: Amenities
Middle age Female staff member alittle abrupt upon check-in, cockroaches in the room. Property and amenities pretty average overall. Not much on-site.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location with excellent facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, room comfort

Amazing

Amazing place to stay with probably the best check in staff I’ve met in the last 30 years of travelling around, very knowledgeable and helpful. Will be recommending to any of my family and friends that ever stay in Newcastle.
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Though on a driving trip and carparking would be helpful it was very safe and easy to park in the street. The unique heritage building was very appropriate for an industrial town.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Sep 2025

4/10 Poor

Scott

Liked: Cleanliness, property conditions & facilities
The bed was shocking, pillows as hard as a rock and the shower barely got hot. Front desk people were great. Just not overly happy with the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel - the building was great, our room was massive and beautiful. Will definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Geoff

Liked: Cleanliness, room comfort
Great facility , just needed to know you had to pre book secure parking
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely week at the apartment. The building has a lovely charm and the rooms are spacious, modern and has everything you need. Would definitely stay again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so kind to both me and my autistic daughter. They engaged in all of her conversations and made sure she had the most fantastic stay!
Stayed 1 night in Apr 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The lady at reception was very rude and wasnt nice or easy to deal with . The place was nice and clean but over priced for what it is when parking isnt included and you pay additional for parking .
Stayed 2 nights in Mar 2025

8/10 Good

lisa

Liked: Cleanliness, property conditions & facilities
I appreciated the local tourist information which was made available in the foyer
Stayed 1 night in Feb 2025

8/10 Good

paul

Liked: Cleanliness, amenities, property conditions & facilities
Overall an impressive experience. Convenient location, rooms of high quality and the customer service was exceptional. For 5-star rating would just need some form of in-house eatery and additional parking within security gates. Highly recommended nonetheless.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed our stay, apartment was very well equipped and the beds very comfortable. The complimentary toiletries were high quality. Kids loved the experience. Enjoyed walking along the harbour in the early morning sun. Parking was good and reception staff friendly. Good value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Lachlan

Business traveller
Liked: Cleanliness
Stayed 1 night in Jan 2025