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Holiday Inn Sunderland – City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Restaurant
Interior
Point of interest
Exterior
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Keel Square, Sunderland, England, SR1 3DS
  • Place, University of Sunderland
    ‪4 min walk‬
  • Place, Sunderland Empire
    ‪6 min walk‬
  • Place, Stadium of Light
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪32 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Sunderland – City Centre by IHG

Hotel with a restaurant, 5-minute walk to Sunderland Empire
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch LED televisions come with satellite channels and pay movies. Bathrooms include showers.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Sunderland – City Centre by IHG. During your stay, you're just a quick walk from Sunderland Empire. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Sunderland Empire and 6 minutes by foot from University of Sunderland
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

WiFi is free in public spaces. The business-friendly Holiday Inn Sunderland – City Centre by IHG also features a fitness center, a front-desk safe, and an elevator.

This 4-star Sunderland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Holiday Inn Sunderland – City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 249 out of 358 reviews
Rating 8 - Good. 74 out of 358 reviews
Rating 6 - Okay. 21 out of 358 reviews
Rating 4 - Poor. 4 out of 358 reviews
Rating 2 - Terrible. 10 out of 358 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

paula

Stayed 2 nights in Sep 2025

8/10 Good

Molly

Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Julie

Stayed 1 night in Sep 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ana Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Stayed 1 night in Sep 2025

10/10 Excellent

Muhammad

Stayed 6 nights in Sep 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Nice and friendly. Nothing to complain about at all
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

Second time staying at this hotel. I love how quiet it is in the room. The cooked breakfast was fab with a great selection. The lobby area is huge & comfortable if waiting for someone. I wouldn't hesitate to stay again as excellent value for the quality.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel, staff were so friendly and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

valerie

Travelled with family
Fabulous overnight stay the minute you walk in the entrance it’s smells lovely , looks clean and modern Reception was very welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

Conveniently situated, this hotel was ideal for me. Everything was as I'd have hoped for - so no complaints from me!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. Noticing my birthday they gave me a little bottle of Prosecco. They advised us on how to get around, spoke to us about the area and what to see and do.
Stayed 2 nights in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely clean hotel with just a couple of minus points. The breakfast was very mediocre, hard overcooked eggs, dry overcooked bacon and cheap sausages. No parking, but there is a multi story nearby that cost £18.80 for the night. That to me is expensive.
Stayed 1 night in Aug 2025

8/10 Good

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff very polite and extremely comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again this hotel has lived up to its friendly reputation and hospitality. Rooms are so comfortable you get a good nights sleep, breakfast was amazing, great selection and hot. Shops could not be any more conveniently located.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Very comfortable and modern hotel.
Stayed 1 night in Aug 2025