"Basic clean room at the level you expect for a bargain price. Walls were a bit shabby with drill holes that needed patching up, and the bathroom fan s ... " More
24 Jun 2020 by Reservation Team
Dear guest , Thank you for your review following your stay at our Hotel. Its a moment of pride and honour for us when our guests have a stay worth remembering. Waiting to host you again at our hotel.See you soon! Thank You!!! Reservation Team
23 Oct 2019 by Hotel Express Newcastle Gateshead.
Thank you for your feedback. As a concern of being up to date for providing best facilities to our guests, constantly small repair works take place at the hotel. It was due to the same reason that the holes were to be filled. The fan extractor works long to ensure that there is complete removal of any foul smell and the hot steam. Hotel Express would like to apologise for the inconvenience caused.
20 Aug 2019 by Brandon
Dear Guest, we regret to hear you had issues with your stay, we are sorry to hear that you did not fully enjoy your time with us, All our staff ( 24/7, 3 to 4 different staff every day) are well trained to handle any issues immediately, but on this occasion we are sorry we did not achieve that standard, but we will make sure this wont happened in future . We aim to have every guest enjoy their stay to the full, thank you for choosing to stay here at Hotel Express Newcastle, we look forward to seeing you again soon, Reservation Manager .
15 Feb 2020 by Reservations Team
Thank you for your review, we hope you have a better experience next time you stay with us.
Hotel Express Newcastle Gateshead offers its guests a vending machine, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Express Newcastle Gateshead also features concierge services, room service (during limited hours), and express check-out. Free self parking is available. Smoking is allowed in designated areas at this Gateshead hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Hotel Express Newcastle Gateshead offers 19 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desk chairs. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a English breakfast daily.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
