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The Vacationers

2.0 star property

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Photo gallery for The Vacationers

A modern kitchen with white cabinets, a red accent wall, and a wooden floor.
A kitchen with white cabinets, a wooden floor, a microwave, and a washing machine.
A staircase leading to a room with a bed, a desk, and a chair. There is a painting on the wall and a deer head decoration on the desk.
A living room with a yellow wall, a red accent wall, a flat-screen TV, a desk with a computer, and a globe on a side table.
A bedroom with a bed, a nightstand, and a wall-mounted light.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
21, Frank Street, Sunderland, England, SR5 1SB
  • Place, Stadium of Light
    ‪12 min walk‬
  • Place, Sunderland Empire
    ‪7 min drive‬
  • Place, University of Sunderland
    ‪8 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room

A bed with a geometric patterned bedspread, a wooden headboard, and a nightstand with a potted plant.

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A bed with a geometric patterned bedspread, a wooden headboard, and a nightstand with a potted plant.

Deluxe Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A room with a television on a black stand, a small table with a lamp, and a globe on a wooden side table.

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A room with a red wall, a flat-screen TV mounted above a fireplace, a wooden cabinet, and a patterned ottoman.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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  • Parking included
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About this property

The Vacationers

This smoke-free guesthouse features free self parking. Change of towels is available on request.
The Vacationers offers 8 accommodations with irons/ironing boards. This Sunderland guesthouse provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at The Vacationers, you'll be within walking distance of Stadium of Light. You'll find features like free self parking.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • 13 minutes by foot from Stadium of Light and a 5-minute drive from Sunderland Empire
Free self parking is available.

This Sunderland guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

The Vacationers Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 45 reviews
Rating 8 - Good. 6 out of 45 reviews
Rating 6 - Okay. 6 out of 45 reviews
Rating 4 - Poor. 6 out of 45 reviews
Rating 2 - Terrible. 8 out of 45 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Brilliant 5 star
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Good service nice clean had minor issues with the check in main entrance code but rang up was resolved in 2 mins nice bed YouTube Netflix everything is brilliant place be back sgaisb
Stayed 1 night in Feb 2026
Verified

8/10 Good

Peniel

Liked: Amenities
Good and comfortable Place
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aldi close by, resturany and pub 2 minute walk away, busses very close by...ill come again 5*
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for getting into Newcastle, clean & tidy. Perfect for what we needed.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice warm clean
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great atay.

Such a convenient place to stay. Secure, clean and always responsive if there are any concerns. Would recommend
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet street, nice friendly staff, very reasonable rates, clean, own cooking facilities so i didnt have to get take out every night...actually its quite hard to find fault 5*
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Humza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Hayley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. Smelt like human piss HORRENDOUSLY. Carpet was miss coloured from stains. Burn marks on blanket. Bed was floor level. Smelt like fresh current cigarette even tho there’s no smoking signs. Would absolutely not stay here!!!!!!! My clothes all smelt the next day. I backpacked Thailand and nothing was this gross.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

pauline

There was no heating on during my stay; the room was cold. The TV on the wall had no nearby socket to plug it into. The lamp on the table had no socket to plug it into. Two of the pictures on the wall were shocking. The curtains were back to front: the right side faced out, and the lining faced the room. Moreover, they were really thin with lots of human hair between the lining and the curtain.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked rooms here at last minute for family.Was pleasantly surprised …… rooms were lovely and beds were very comfortable,bedding very fresh.The full house was spotlessly clean….this is a massive compliment as cousin is a professional cleaner! Decor nice,everything you need really,definitely return.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Stephen

Disliked: Cleanliness
The property was excellent value for money and the system for entry was very organised. Its a shame my bed sheets where dirty and the duvet had a brown stain which spoilt my stay.
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Jhon

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very noisy arealoud
Stayed 7 nights in Jul 2024
Verified

4/10 Poor

Sean

Disliked: Staff & service, amenities
No signal for tv no tea or coffee but clean room and very comfortable bed. The area is quiet so had a great nights sleep. Couldnt connect to the wifi
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Oluwaseun Jamiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the quietness of the hotel, also the self service option, but the management need to always follow up on constomers coming in to stay. Like sending a map location,from location close to the apartment.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full value for money
Stayed 3 nights in May 2024
Verified

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service
The room was not what was displayed. Low roof closed to the bed. A very small room also
Stayed 1 night in Jul 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was well kept, clean, and had good utilities. Parking was not at all clear, since it seemed to be in a permit-only area so I parked about 10 minutes away on foot. Strange area to stay in, but again, the place itself was nice and well kept.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Would be nice when booking to be told there is no tv in the room as the one i selected on the picture it showed a tv.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I need a refund

I did not end up staying as the room had no proper ventilation but just one tiny window on top. It was stinking. It was a tiny room. I left. I need a refund
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jameson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay for the price.

No complaints. Just a Suggestion please. I could not find a hand wash either in the bathroom sink or the Kitchen Sink. I had to use the shower Gel in the bathroom to wash my hands. It would be nice to have a hand-wash please. Would defo help guests like me,
Stayed 1 night in May 2024
Verified

6/10 Okay

Phoebe

Liked: Cleanliness
Disliked: Room comfort
it was hard to find the right door on the street and then enter the code on the door as it was difficult to understand. the bed frame was very creaky and there was not even a lamp in the room. the bed was comfortable and the pillows were also soft. room had a good amount of plug sockets and a nice window on the roof. overall not too bad but improvements could be made
Stayed 1 night in Apr 2025