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The Vacationers

2.0 star property

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Photo gallery for The Vacationers

Private kitchen
Business centre
Private kitchen
1 bedroom, iron/ironing board, free WiFi
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
21, Frank Street, Sunderland, England, SR5 1SB
  • Place, Stadium of Light
    ‪12 min walk‬
  • Place, Whitburn Sands
    ‪6 min drive‬
  • Place, Sunderland Empire
    ‪7 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, iron/ironing board, free WiFi

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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1 bedroom, iron/ironing board, free WiFi

Deluxe Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

The Vacationers

This smoke-free guesthouse features free self parking. Change of towels is available on request.
The Vacationers offers 8 accommodations with irons/ironing boards. This Sunderland guesthouse provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at The Vacationers, you'll be within walking distance of Stadium of Light. You'll find features like free self parking.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • 13 minutes by foot from Stadium of Light and a 3-minute drive from National Glass Centre
Free self parking is available.

This Sunderland guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

The Vacationers Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 45 reviews
Rating 8 - Good. 6 out of 45 reviews
Rating 6 - Okay. 6 out of 45 reviews
Rating 4 - Poor. 6 out of 45 reviews
Rating 2 - Terrible. 8 out of 45 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Brilliant 5 star
Stayed 1 night in Feb 2026

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Good service nice clean had minor issues with the check in main entrance code but rang up was resolved in 2 mins nice bed YouTube Netflix everything is brilliant place be back sgaisb
Stayed 1 night in Feb 2026

2/10 Terrible

Edward

Liked: Amenities
My two nights were terrible. I was left in freezing cold unable to gain access due to the lock. Owner was not immediately available for support. A guest smoked cigarettes and weeds on both night with windows shut. I returned to a smelly property. As a non smoker this was unacceptable. My clothes and air felt dirty. The same client cooked with windows shut causing the smoke alarm to go off disturbing my peace. Kitchen was used and not immediately cleaned after use by other guest.
Stayed 2 nights in Nov 2025

2/10 Terrible

Margaret

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I need a refund

I did not end up staying as the room had no proper ventilation but just one tiny window on top. It was stinking. It was a tiny room. I left. I need a refund
Stayed 4 nights in Jul 2025

4/10 Poor

EDWARD

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

The bedroom and hall carpets were badly stained.No light in the bathroom.Property had a smell about it.Several guests turned up and needed help but could not get the property owner to answer the phone.Property advertised off road parking but was street parking
Stayed 4 nights in Jun 2025

6/10 Okay

Phoebe

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
it was hard to find the right door on the street and then enter the code on the door as it was difficult to understand. the bed frame was very creaky and there was not even a lamp in the room. the bed was comfortable and the pillows were also soft. room had a good amount of plug sockets and a nice window on the roof. overall not too bad but improvements could be made
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Would be nice when booking to be told there is no tv in the room as the one i selected on the picture it showed a tv.
Stayed 1 night in Mar 2025

8/10 Good

Peniel

Liked: Amenities
Good and comfortable Place
Stayed 1 night in Feb 2025

10/10 Excellent

Danny

Stayed 2 nights in Mar 2025

10/10 Excellent

Danny

Stayed 2 nights in Feb 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great atay.

Such a convenient place to stay. Secure, clean and always responsive if there are any concerns. Would recommend
Stayed 2 nights in Feb 2025

6/10 Okay

Muhibbo

Stayed 2 nights in Feb 2025

2/10 Terrible

Linsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

M J

Liked: Cleanliness, staff & service, room comfort

Good. Not best of areas.

Stayed 1 night in Feb 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice warm clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

DECLAN M

Stayed 6 nights in Dec 2024

4/10 Poor

Sean

Disliked: Staff & service, amenities
No signal for tv no tea or coffee but clean room and very comfortable bed. The area is quiet so had a great nights sleep. Couldnt connect to the wifi
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelldbt

Stayed 4 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was well kept, clean, and had good utilities. Parking was not at all clear, since it seemed to be in a permit-only area so I parked about 10 minutes away on foot. Strange area to stay in, but again, the place itself was nice and well kept.
Stayed 1 night in Aug 2024

2/10 Terrible

Jhon

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very noisy arealoud
Stayed 7 nights in Jul 2024

4/10 Poor

Stephen, Liverpool

Business traveller
Disliked: Cleanliness
The property was excellent value for money and the system for entry was very organised. Its a shame my bed sheets where dirty and the duvet had a brown stain which spoilt my stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Deji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024