Motel with free parking, in the vicinity of Patrick Henry Mall
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a front-desk safe, and ATM/banking services are onsite.
City Centre Inn at Newport News offers 59 accommodations with coffee/tea makers and complimentary toiletries. 32-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at City Centre Inn at Newport News. During your stay, you'll be within walking distance of Cinemark City Center. Free WiFi in public areas, free self parking, and laundry facilities are available.
Free WiFi
Free self parking and RV/bus/truck parking
Amenities include a front-desk safe, laundry facilities, and an ATM
5 minutes by car from Christopher Newport University and 6 minutes from Patrick Henry Mall
As a guest of City Centre Inn at Newport News, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. Public spaces have free WiFi. The business-friendly City Centre Inn at Newport News also features express check-out, a front-desk safe, and an ATM. Free self parking is available.
Smoking is allowed in designated areas at this Newport News motel.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Free RV/bus/lorry parking on site
Onsite parking includes off-street options
Food and drink
Coffee and tea in common areas
Family friendly
In-room microwave
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
ATM
Laundry facilities
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
3 floors
Built in 1989
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Private bathroom
Towels provided
Entertainment
32-inch smart TV with premium cable channels
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Mini-fridge
More
Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board on request
Laptop workspace
Phone
Policies
Check-in
Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! One child 17 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for USD 10 per stay.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 10 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Quality Inn Newport News
Quality Newport News
City Center Inn Newport News
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City Centre Inn at Newport News Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 145 out of 593 reviews
10 - Excellent
145
Rating 8 - Good. 144 out of 593 reviews
8 - Good
144
Rating 6 - Okay. 106 out of 593 reviews
6 - Okay
106
Rating 4 - Poor. 71 out of 593 reviews
4 - Poor
71
Rating 2 - Terrible. 127 out of 593 reviews
2 - Terrible
127
6.4/10
Cleanliness
6.8/10
Staff & service
5.6/10
Amenities
6.0/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
2/10 Terrible
Louise
Travelled with family, Travelled with partner
27 Jul 2025
Disliked: Cleanliness, staff & service, amenities
This hotel from OUTSIDE seems nice. Once you walk it smells terrible. You have drug addicts sitting on steps and walking through hall way. Linens in room ie towels that supposed to be clean with hairs in fabric. The sheets with stains. Very nasty…. Housekeeping staff coming to room in night gowns to bring supplies (unprofessional). Television in room doesn’t work. Front desk staff doesn’t know how to handle complaints nor begin to resolve them. He was very unprofessional as well. This place need to be shut down. I don’t recommend this place for no breathing person or animal to stay. A death trap….,
Abosolutey horrible. I do not recommend. The rooms look nothing like they do in the pictures. Tv didn’t work, hair all over the bathroom floor, water bottle on the bathroom floor, door didn’t lock.
This hotel more so motel is a crack house.. it's addicts in and out a homeless village in the woods on the property. The third floor is absolutely disgusting young men and women smoking drugs and partying in the hall way.. fights between prostitutes and pimps on the second floor we literally sat up all night listening to drama unfold. We were given blood stained dirty towels and wash clothes it was by far the most disgusting and waste of money ever. Avoid this property the city police needs to shut it down
Terry
Stayed 2 nights in Jul 2025
2/10 Terrible
Michael
Business traveller
13 Jul 2025
Horrible place!!!
Hotel smelled like marijuana The person at the front desk you did not acknowledge me. Cut his head down through the window and never picked it up. I waited for two minutes before I left due to the smell of the marijuana.
The hotel lobby consistently smelled of vaping/marijuana. The room A/C left it very humid and the overall condition was disappointing. I asked for new towels, they gave a disgustingly stained one for the floor and when I placed the used towels outside my room as I told them I would do they left them there and added more which stayed there for over 24 hours.
This hotel is terrible. I didn’t even stay there. Checked in and got my room and as soon as i inspected my room within 10 minutes me and my guest were gone. There were burnt holes in the sheets, broken toilet, roaches, pee stains on the bed in my room. It’s a smoke free building but people smoking in the halls and has the rooms smelling like cigarettes. They changed the beddings once I left. After leaving I went back to make sure I didn’t forget anything that I might’ve brought into the room. The pictures are very deceiving, the rooms look nothing like the pictures. I HIGHLY DO NOT RECOMMEND THIS HOTEL !!!
Had no idea this place would be so horrible! Window broken, dirty floors, dusty, smelly, no toilet paper and just nasty unclean environment! We walked in the room complained about the room being dirty and left. Stayed all of 5 minutes! Needless to say went to another horrible hotel! Lost over $240 for one night! Should be refunded for such an inconvenience.
disgusting druggies and junkies just chilling on the third floor do not go to the third floor by all means it smells like crack, and all that type of stuff you have been smoking warned
Absolutely do not stay here! False advertisement for this place is an overstatement. There were drug deals in the parking lot with people actively using hard drugs and overly inebriated in the hallways.