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City Express By Marriott Newport News

2.0 star property

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Exterior
Desk, laptop workspace, free WiFi, bed sheets
Lobby
A bathroom with a large mirror, framed artwork, a towel rack, and a sink.
32-inch flat-screen TV with cable channels, TV

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
12359 Hornsby Ln, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪6 min walk‬
  • Place, Christopher Newport University
    ‪13 min drive‬
  • Place, Virginia Living Museum
    ‪14 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Comfort Suites Airport
Central Newport News
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,039 reviews
The price is €94
includes taxes & fees
2 Aug - 3 Aug
Comfort Suites Airport

About this property

City Express By Marriott Newport News

WiFi in public areas, laundry facilities, and express check-out are available at this smoke-free hotel. Free continental breakfast and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request.
City Express By Marriott Newport News offers 72 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at City Express By Marriott Newport News. During your stay, you're just a quick walk from Patrick Henry Mall. You'll find features like free breakfast and free self parking, plus laundry facilities.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • WiFi in some public areas for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a playground
  • Just a 2-minute drive from Patrick Henry Mall and 5 minutes from Hampton Roads Iceplex
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is available in public spaces for a fee. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly City Express By Marriott Newport News. Free self parking is available.

This Newport News hotel is smoke free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Playground

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The front desk at this property is open daily from 9:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America I-64 Jefferson Ave
Extended Stay America I-64 Jefferson Ave Aparthotel
Extended Stay America I-64 Jefferson Ave Aparthotel Newport News
Extended Stay America Newport News I-64 Jefferson Ave
Extended Stay America Newport News I-64 Jefferson Ave Aparthotel
Extended Stay America Jefferson Ave Aparthotel
Extended Stay America Jefferson Ave
Extended Stay America Newport News I-64 Jefferson Ave Hotel
Extended Stay America Newport News I 64 Jefferson Ave
Extended Stay America Newport News I-64 Jefferson Ave
Extended Stay America Newport News I 64 Jefferson Ave
Extended Stay America Newport News I-64 Jefferson Ave Hotel
Extended Stay America Jefferson Ave Hotel
Extended Stay America Jefferson Ave
Extended Stay America Newport News I 64 Jefferson Ave
Extended Stay America Select Suites Newport News I 64
Extended Stay America Select Suites Newport News I-64 Hotel
Extended Stay America Suites Newport News I64 Jefferson Ave

City Express By Marriott Newport News Reviews

Reviews

6.0
Rating 10 - Excellent. 110 out of 506 reviews
Rating 8 - Good. 83 out of 506 reviews
Rating 6 - Okay. 94 out of 506 reviews
Rating 4 - Poor. 85 out of 506 reviews
Rating 2 - Terrible. 134 out of 506 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

quinn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about my stay
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jade

The staff was amazing
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Ronald

The rooms were clea
Stayed 5 nights in Nov 2025
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities
Our reserved hotel room had been sold to someone else. And we only found out about this two hours before checking into the hotel.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carlton

Liked: Cleanliness, room comfort
It was at the moment convenient for overnight stay. It was nice and could've been nicer if upstairs weren't so loud throughout the night
Stayed 1 night in May 2025
Verified

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in and back out within an hour.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Jessica

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was picking on us making us feel uncomfortable and gave us mess up rooms with no blinds
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Raquel

Disliked: Cleanliness, staff & service, property conditions & facilities
We left without staying at the property.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Dekeysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property is by the mall and a lot of stores. The staff is awesome and very accommodating. The room size is very spacious and the ability to cook is good.
Stayed 1 night in May 2024
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, please be aware there is $100 deposit when you check in. Room was ok and bed was clean.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Plumbing problem the entire stay. I was told we couldn't receive a refund ifwe checked out early.
Stayed 8 nights in Oct 2025
Verified

2/10 Terrible

Karlee

Disliked: Staff & service, property conditions & facilities, room comfort
Never stayed just was charged
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Jessica

Liked: Cleanliness
Disliked: Staff & service
Put us in a room no curtains no microwave and toilet mess up
Stayed 1 night in Nov 2025
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was nice and clean. Replacement Towels aren't free.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Pamela D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Stay Ever!

We Loved Our Room. The Entire Staff Was Amazing!! The Check-In Was Outstanding!! We Know Where We Will Be Staying Next Time We Are In Town.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathtub wouldn’t drain, roach in bathroom, bedbugs in bed. We did not stay the night and found another hotel nearby. Staff was nice and tried to be as accommodating as possible.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Tiffany

Nice
Stayed 1 night in Dec 2023
Verified

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, amenities
Didnt get any clean towels like the other ESA's where you can go exchange towels had the same towels the whole time we were there went and bought our own dishes and cookware. They charge you for dishes and cookware $39.99 for cookware and $19.99 for dishes.
Stayed 27 nights in Sep 2025
Verified

6/10 Okay

samantha

very noisy
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Dekeysha

Liked: Cleanliness, staff & service, property conditions & facilities
Rod is very friendly and helpful and so is Terrell..
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities
Full of flies it smelled clientele not good
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Veronica

Not a good experience what so ever. I left the hotel crying.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Kedrin

Disliked: Amenities
The property wasn’t bad but in side the hotel was filthy the rugs hadn’t been cleaned you had to pay for clean towels no one came to clean the rooms the bath tub creaky when you got in the shower I thought it was going to go down into the room beneath me
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel have a strong cigarette smell at soon you walk in the lobby
Stayed 2 nights in Apr 2022
Verified

6/10 Okay

IULIA

Disliked: Cleanliness, staff & service, property conditions & facilities
The room could have been cleaner, there were bugs everywhere. There was no one at the desk and we waited 45 mins to check in until a sweet lady came and helped us.
Stayed 3 nights in May 2024