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Comfort Inn Newport News - Hampton I-64

2.5 star property
VIP Access

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Photo gallery for Comfort Inn Newport News - Hampton I-64

Free daily full breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Business centre
Exterior
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12330 Jefferson Ave, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪1 min walk‬
  • Place, Riverside Medical Center
    ‪7 min drive‬
  • Place, Christopher Newport University
    ‪8 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(80 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Inn Newport News - Hampton I-64

A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Inn Newport News - Hampton I-64 offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Comfort Inn Newport News - Hampton I-64. During your stay, you're just a quick walk from Patrick Henry Mall. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a meeting room, and a gift shop
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Patrick Henry Mall and a 5-minute drive from Sentara Port Warwick
  • Dogs welcome for a fee
Comfort Inn Newport News - Hampton I-64 offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Newport News - Hampton I-64. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Newport News hotel.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 31 and close September 18.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Newport News
Comfort Inn Newport News

Comfort Inn Newport News - Hampton I-64 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 537 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Danielle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Entire 2nd floor smells like week. I didn’t even stay. I just left and went elsewhere. I stayed at the other location a mile down the street last weekend and it also smelled like weed. Will never stay at another comfort inn/choice hotel ever again.
Stayed 1 night in Dec 2025

10/10 Excellent

Chivarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always have a great time here. More turkey breakfast options would be great but i get it, its not always offered everywhere.
Stayed 2 nights in Dec 2025

8/10 Good

Merle

Liked: Room comfort
Staff was welcoming. Bed was very comfortable. The room appears to have been partially renovated, but is kind of a mixed bag of decor. Biggest issue: Room doors all have an uncomfortably wide gap at the bottom of them (1. 5 inches) that we felt was a security risk. (We stuffed towels in the gap.)Whole place could use a deep cleaning, but it wasn't awful. Just noticed some missed spots on the carpet in the room and pink slime in a few spots in the shower. At least the bed was comfortable at we slept well.
Stayed 1 night in Dec 2025

2/10 Terrible

Erica

Stayed 5 nights in Nov 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely.
Stayed 1 night in Dec 2025

6/10 Okay

LaKeisha

Liked: Cleanliness, staff & service, amenities
The staff was great, but the room was super cold.
Stayed 2 nights in Dec 2025

10/10 Excellent

Deron

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Room was a little dated, but clean. Staff was friendly and helpful. Would stay again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Noemi

The staff is very friendly. They make me
Stayed 2 nights in Dec 2025

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our favorite hotel in the Newport News area. We stayed in a few other hotels and this place is always clean and the staff is friendly and helpful.
Stayed 2 nights in Dec 2025

8/10 Good

Bright T

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom was not that clean
Stayed 1 night in Dec 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100%Excelent
Stayed 1 night in Nov 2025

8/10 Good

Liza

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was limited and not very warm. Seating area is near entrance, so cold air blasts in everytime someone goes near the doors. Did like the hot drink machine that is available. Rooms could use some maintenance. Bathroom door hinges are rusted, so door squeaks when opeing or closing.
Stayed 2 nights in Nov 2025

8/10 Good

Lauren

Liked: Cleanliness, amenities
Staff was very friendly and helpful, breakfast had good variety (loved the strawberry waffles!). The coffee machine in the lobby was nice. Only complaints were that the shower curtain fell off several times, the outlet cover in the bathroom was coming off of the wall, and the vending machine only took cash.
Stayed 2 nights in Dec 2025

10/10 Excellent

LaShone

Liked: Cleanliness, staff & service, amenities
Always clean ready and waiting!!!
Stayed 1 night in Nov 2025

8/10 Good

Samantha

Stayed 1 night in Dec 2025

4/10 Poor

Missy

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

6/10 Okay

Nicholas

Business traveller
Disliked: Amenities
Room was decent - didn’t smell good though. Bathroom was very very small.
Stayed 1 night in Nov 2025

10/10 Excellent

lily

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was a wonderful place to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

2/10 Terrible

Mr

Stayed 4 nights in Nov 2025

10/10 Excellent

carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Chesitity

Stayed 1 night in Nov 2025

4/10 Poor

Cynthia

Disliked: Cleanliness, amenities, property conditions & facilities
It was clean, but it took until Saturday to have my room clean and fresh towels and we checked in on Tuesday night. We had to bring our trash down ourselves and pick up the clean towels. Breakfast was not good. And we stayed an extra night and they did not offer a cheaper rate knowing we were unhappy. I was going to stay here again in February, but canceled my reservation and now going somewhere else. If you don’t mind cleaning you own room and getting your own towels this is your place. I will not stay here again.
Stayed 4 nights in Nov 2025