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Comfort Inn Newport News - Hampton I-64

2.5 star property
VIP Access

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Photo gallery for Comfort Inn Newport News - Hampton I-64

Desk, laptop workspace, blackout curtains, iron/ironing board
Fitness facility
Exterior
Free daily full breakfast
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
12330 Jefferson Ave, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪2 min walk‬
  • Place, Christopher Newport University
    ‪8 min drive‬
  • Place, Fort Eustis
    ‪11 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 2 Double Beds, Non Smoking

Classic Room, 2 Double Beds, Non Smoking

Classic Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(72 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior
Best Western Plus Newport News Inn & Suites
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.9 out of 5, Good, 1,003 reviews
The price is €68
includes taxes & fees
9 Nov - 10 Nov
Best Western Plus Newport News Inn & Suites

About this property

Comfort Inn Newport News - Hampton I-64

Colonial hotel with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Inn Newport News - Hampton I-64 offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Comfort Inn Newport News - Hampton I-64. During your stay, you're just a quick walk from Patrick Henry Mall. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a meeting room, and a gift shop
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by car from Christopher Newport University and 10 minutes from Fort Eustis
  • Dogs welcome for a fee
Comfort Inn Newport News - Hampton I-64 offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Newport News - Hampton I-64. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Newport News hotel.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 31 and close September 18.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Newport News
Comfort Inn Newport News

Comfort Inn Newport News - Hampton I-64 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

diane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD STAY

My family of 10 and I stayed at this hotel for 2 nights from August 1-3, 2025, for a family service. We stay about 2 nights. I reserve about 10 rooms. When we first went into the rooms, the smell was very bad. I had to purchase some room freshener and spray in each room, because I was embarrassed that I chose this hotel, due to the reviews. The reviews were a lie, and I felt betrayed because of it. The worst thing was also when the air stopped working in the breakfast room, and they had to plug up an industrial fan to keep the people cool. we paid a lot of money for 2 nights and were already hurting from losing a loved one, and then we had to indulge in staying in a very bad hotel. When I went outside to set just to relax, I had to walk over trash after trash in front of the building. I asked if there was a manager on site to talk to about how bad this was. we travel so far/ she needs to do something to make the guest happier. I was told no manager on site. I am sorry, Comfort Inn Newport News- Hampton I-64, you need to do better and treat your guests right.
Stayed 2 nights in Aug 2025

8/10 Good

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Concerns

Enjoyed the stay, my only concerns were the wash cloths had stains on them and the carpet was really dirty.
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Yaritza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and bed okay. Housekeeping is poor.
Stayed 5 nights in Jul 2025

4/10 Poor

Renae

Disliked: Cleanliness, amenities, property conditions & facilities
The property was nasty. I had to walk through about 20 people drinking/smoking weed to check in. There was no AC in the lobby....a shop fan was sitting on a chair to cool the area. There was a parry in the meeting room - at 11pm, i asked rhe front desk how long the party would last ...ahe shrugged her shoulders and said, i dont know. I did NOT feel safe at this establishment.
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service

Unceremoniously kicked out

I was fleeing a bad situation and had to check in to a hotel in the middle of the night. It had been a long scary day and I broke the no smoking rule before I got in bed. Apparently they have new detectors in their rooms which notify staff you’re smoking in your room. Fair enough. I don’t know what I expected would happen, but it sure wasn’t what actually happened! Rather than being warned or charged a fee, I was evicted from their property after I paid for two nights and was there only 2 hours. They pounded on my door and said to pack my bags and get out. They also told me they had called the authorities, so I better comply. I was also told as soon as I got downstairs, I had to pay them the damage fee of $250. When I told them I didn’t have any more money, they said fine, and put me on a list to never book a room for me again. I was kicked out into the street and had to sleep in a parking lot for the night. I understand I broke the rules, but when I read about these new detectors on the internet it said that guests should be properly warned of the consequences of breaking the rules and it should be posted. They are privately owned and there is absolutely no language anywhere on their website that says you will be evicted from your room with no warning.
Stayed 2 nights in Jun 2025

8/10 Good

Alon

Liked: Cleanliness, property conditions & facilities
Clean and easy to park. Breakfast is small
Stayed 3 nights in Jul 2025

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lorenzo

Stayed 2 nights in Jul 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Breakfast was not good, all in all stay was not horrible and would consider staying if return but the bathroom was too small and air conditioner was unable to get at right setting…the service was mediocre …the breakfast was not good…sausage not cooked enough and smelled awful…but the lady who cleaned rooms was good. The only really good thing was location was convenient to where we needed to go.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally cromulent stay for a night

Room was good for the night. Clean, good AC, nice sized TV. Only real complaint, which isn't really something that is controllable by the property, was some of the other guests having what sounded like a convention out in the hall outside the rooms quite loudly after midnight (on a Monday). Didn't help that our room was directly across from the elevator, but again not the property's fault. Property states breakfast, and I was quite surprised to see a full hot breakfast in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Good place we had a travel hiccup and had to stay overnight in town unplanned waiting on a flight clean and comfortable they also checked us in early which was amazing as we were stuck out of state with luggage
Stayed 1 night in Jul 2025

8/10 Good

Evelyn

Travelled with family
Liked: Amenities
Staff is amazingly nice, rooms clean. Entrance, stairs case, and elevator needs improvement
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for an overnight

Good for 1 night. Employees friendly.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. The check in process was smooth and I had no major issues.
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
We had a great experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and accessible
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Jul 2025

6/10 Okay

Taneika

Travelled with family
I would definitely stay here again
Stayed 4 nights in Jul 2025

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness, staff & service
This property was clean and fine for the night. We had these unusual tiny half pillows on the bed instead of the standard pillows. There was a HUGE gap under every bedroom. We placed a bath towel under the door when in the room to close the gap.
Stayed 1 night in Jul 2025

10/10 Excellent

Maritza, West Haven

Stayed 2 nights in Apr 2025