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Holiday Inn Newport News - Hampton by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Newport News - Hampton by IHG

Breakfast, lunch, dinner served; American cuisine
Exterior
Indoor pool
Meeting facility
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
980 Omni Blvd, Newport News, VA, 23606
  • Place, Cinemark City Center
    ‪12 min walk‬
  • Place, Patrick Henry Mall
    ‪3 min drive‬
  • Place, Sentara Port Warwick
    ‪4 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mini Fridge, Microwave

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Mini Fridge, Microwave

8.2 out of 10
Very good
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(24 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Mini Fridge, Microwave

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, Mini Fridge, Microwave

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication)

8.0 out of 10
Very good
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Newport News - Hampton by IHG

Hotel with free parking, in the vicinity of Patrick Henry Mall
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Newport News - Hampton by IHG offers 183 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newport News hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Newport News - Hampton by IHG. During your stay, you'll be within walking distance of Cinemark City Center. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Burger Theory Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • 7 minutes by car from Patrick Henry Mall and 8 minutes from Boo Williams Sportplex
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee
Holiday Inn Newport News - Hampton by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 11000 square feet (1022 square meters) and includes a conference center. The business-friendly Holiday Inn Newport News - Hampton by IHG also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Newport News hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9 AM.
Burger Theory Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Burger Theory Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11,000 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Newport News - Hampton by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 6 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Newport News City Center Hotel
Holiday Inn Newport News Hampton Hotel
Inn Newport News City Center
Holiday Inn Newport News Hampton
Inn Newport News Hampton
Newport News Hampton By Ihg
Holiday Inn Newport News Hampton
Holiday Inn Newport News Hampton an IHG Hotel
Holiday Inn Newport News - Hampton by IHG Hotel
Holiday Inn Newport News - Hampton by IHG Newport News
Holiday Inn Newport News - Hampton by IHG Hotel Newport News

Holiday Inn Newport News - Hampton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sasheen

Stayed 1 night in Nov 2025

10/10 Excellent

KRISTIN

Stayed 1 night in Nov 2025

8/10 Good

Edward

Stayed 2 nights in Nov 2025

10/10 Excellent

Lydy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Susan, Newtown

Travelled with family
Disliked: Cleanliness, staff & service
Overall, the room was ok and beds were comfortable. Unfortunately, just after checking in around 7pm, I killed a cockroach in the middle of the room which was the size of a large beetle. Have tried to insert photo but the site won’t allow. We’re from NYC so we know a cockroach when we see one. My son took it to the front desk to complain (evening of 10/27/25) and the hotel employee assured him that the room rate would be lowered to compensate for being grossed out. Discovered when checking out that the employee was just giving him lip service. Booked through Expedia so rate couldn’t be changed. This bug could have been brought in via someone’s luggage with no fault at all to the hotel. I’m sure that happens. But I’ve used Holiday Inns forever and this was a bit disappointing, especially with a front desk employee of theirs not being truthful right to our face.
Large cockroach in our room
Stayed 1 night in Oct 2025

10/10 Excellent

Michele

Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, very helpful and satisfied everything I needed. Very knowledgeable, quick and easy.
Stayed 4 nights in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended ! My 5th visit, will be back
Stayed 1 night in Oct 2025

8/10 Good

Bianca

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Tuwana

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean Room
Stayed 2 nights in Oct 2025

10/10 Excellent

Charlene

Stayed 1 night in Sep 2025

10/10 Excellent

Lydy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly staff.

Stayed 1 night in Sep 2025

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! And the restaurant is so good! I personally wasn’t a fan of the bed :( pillows nice and everything clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Beth

Stayed 1 night in Aug 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ed and Beccy were amazing! Super helpful when I messed up my reservation! We will be back
Stayed 1 night in Sep 2025

10/10 Excellent

Erica

Stayed 3 nights in Sep 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be back
Stayed 1 night in Sep 2025

10/10 Excellent

Alexiax

Liked: Property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and understanding
Stayed 2 nights in Sep 2025

10/10 Excellent

Katie M

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy
Stayed 2 nights in Aug 2025

10/10 Excellent

Sterling

Stayed 1 night in Sep 2025

8/10 Good

Jeanette

Stayed 1 night in Aug 2025